Cisco Business Edition 7000 (discontinued) vs. Conceptboard

Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.

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Well suited - 1. Whiteboarding, brainstorming, designing, workshops, etc. 2. Templates - Pretty good repository of ready-to-use templates esp for project management, agile, etc. Less appropriate - 1. Anything that requires integration with existing enterprising software - limitations like no integration with Jira, Asana, etc. 2. Embedding anything related to images, videos, etc. The embed is not very smooth, it lags, and sometimes straight out doesn't work 3. Image search - Many competitors provide this feature and hence Conceptboard lacks here

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Independently Invited by TrustRadius

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• The platform supports up to 5,000 users connected at the same time in voice and video calls.
• Everything is virtually deployed on Cisco servers with reliability.
• Intuitive configuration and user-friendly web interface.
• It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.

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• Great user interface that's very intuitive and easy to use. This is an important aspect of collaboration, brainstorming sessions often involve a lot of people coming from different functions who may not be too familiar with these tools
• Allows users to see real-time changes and actions done by others from sticky notes/comments down to their cursor movements
• Lets users add/attach files and annotate/comment on each directly on the board which skips the hassle of having to look at files using different programs/platforms and referencing on the board

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Independently Invited by TrustRadius

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• More cloud based services need to be added to the default service package.
• Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
• It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
• Call recording should be also built in.

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Invited by the Vendor

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• The sticky note tool glitches and behaves as if it were moving on a grid.
• PDF upload tool does not work fast. Maybe a PDF merge algorithm could be added.
• The selection area is not visible when dragging the eraser tool.

Looking at the feature sets and customer experience overall it's a good investment to make. It provides insights and also gives needed reports and statistics.

Miro is a superior product with more capabilities and better suited for advanced users. We selected Conceptboard as a short-term solution that was low-cost compared to Miro but allowed users to create boards. Once users are versed in Conceptboard, they are better off using Miro which has more integration, better capabilities, and is overall a more complete product.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• It has allowed for mostly smooth communication from department to department/office to office.
• It allows for saved phone # / last contact to appear quickly.
• It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I can say that this tool is unique since its impact on our work team has been one of the best we have ever had since it allows us to exchange ideas in one place through boards, which is more fun with the video call function

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info