What users are saying about

Cisco Business Edition 7000 vs ContactOffice

Cisco Business Edition 7000
46 Ratings
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ContactOffice
4 Ratings

Cisco Business Edition 7000

46 Ratings
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Score 8.9 out of 100

Based on 46 reviews and ratings

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ContactOffice

4 Ratings
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Score 7.1 out of 100

Based on 4 reviews and ratings

Feature Set Ratings

  • ContactOffice ranks higher in 3 feature sets: Project Management, Communication, File Sharing & Management

Project Management

6.8

Cisco Business Edition 7000

68%
7.8

ContactOffice

78%
ContactOffice ranks higher in 6/7 features
ContactOffice ranks higher in 6/7 features

Task Management

7.4
74%
8 Ratings
8.7
87%
3 Ratings

Gantt Charts

7.1
71%
6 Ratings
7.1
71%
3 Ratings

Scheduling

7.2
72%
6 Ratings
8.1
81%
3 Ratings

Workflow Automation

7.2
72%
6 Ratings
7.1
71%
2 Ratings

Mobile Access

6.3
63%
8 Ratings
7.3
73%
3 Ratings

Search

6.8
68%
6 Ratings
7.1
71%
2 Ratings

Visual planning tools

6.0
60%
5 Ratings
9.0
90%
1 Rating

Communication

6.0

Cisco Business Edition 7000

60%
7.9

ContactOffice

79%
ContactOffice ranks higher in 8/8 features
ContactOffice ranks higher in 8/8 features

Chat

6.3
63%
7 Ratings
8.7
87%
3 Ratings

Notifications

6.4
64%
7 Ratings
8.7
87%
3 Ratings

Discussions

5.7
57%
7 Ratings
9.0
90%
2 Ratings

Surveys

6.3
63%
6 Ratings
8.6
86%
2 Ratings

Internal knowledgebase

6.2
62%
7 Ratings
8.0
80%
2 Ratings

Integrates with GoToMeeting

5.4
54%
4 Ratings
7.0
70%
1 Rating

Integrates with Gmail and Google Hangouts

5.2
52%
5 Ratings
6.0
60%
1 Rating

Integrates with Outlook

6.4
64%
6 Ratings
7.0
70%
1 Rating

File Sharing & Management

6.4

Cisco Business Edition 7000

64%
7.9

ContactOffice

79%
ContactOffice ranks higher in 7/8 features
ContactOffice ranks higher in 7/8 features

Versioning

5.6
56%
6 Ratings
7.8
78%
2 Ratings

Video files

6.9
69%
6 Ratings
7.4
74%
2 Ratings

Audio files

7.4
74%
7 Ratings
8.1
81%
3 Ratings

Document collaboration

6.4
64%
8 Ratings
9.0
90%
3 Ratings

Access control

5.9
59%
6 Ratings
8.1
81%
2 Ratings

Advanced security features

7.0
70%
8 Ratings
7.0
70%
1 Rating

Integrates with Google Drive

5.1
51%
4 Ratings
7.9
79%
2 Ratings

Device sync

6.9
69%
6 Ratings
N/A
0 Ratings

Attribute Ratings

  • Cisco Business Edition 7000 is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco Business Edition 7000

80%
9 Ratings
7.3

ContactOffice

73%
3 Ratings

Likelihood to Recommend

Cisco Business Edition 7000

It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.

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Alekh SK | TrustRadius Reviewer
Alekh SK
View all 9 answers on this topic

ContactOffice

1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more.2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications.4. Universal access to your data through desktop and mobile. 5. Almost every device supported.

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Anonymous | TrustRadius Reviewer
Verified User
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Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.

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Anonymous | TrustRadius Reviewer
Verified User
View all 9 answers on this topic

ContactOffice

  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support

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Anonymous | TrustRadius Reviewer
Verified User
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Cons

Cisco Business Edition 7000

  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.

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Anonymous | TrustRadius Reviewer
Verified User
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ContactOffice

  • Data safety concerns

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RANDHIR KUMAR | TrustRadius Reviewer
RANDHIR KUMAR
View all 3 answers on this topic

Pricing Details

Cisco Business Edition 7000

General

Free Trial
—
Free/Freemium Version
—
Premium Consulting/Integration Services
—
Entry-level set up fee?
No

Starting Price

—

ContactOffice

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

Starting Price

—

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

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Anonymous | TrustRadius Reviewer
Verified User
View all 9 answers on this topic

ContactOffice

ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.

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Ujjwal Goel | TrustRadius Reviewer
Ujjwal Goel
View all 9 answers on this topic

ContactOffice

  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.

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Anonymous | TrustRadius Reviewer
Verified User
View all 3 answers on this topic

Screenshots

Cisco Business Edition 7000

—

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