Cisco Business Edition 7000 (discontinued) vs. ContactOffice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
N/A
Cisco Business Edition 7000 was a collaboration and universal communication, VOIP / telephony, conferencing and messaging platform for enterprises of 1000 to 5000 employees. It has been discontinued, and is superseded by functionality found in Webex Calling.N/A
ContactOffice
Score 4.0 out of 10
Mid-Size Companies (51-1,000 employees)
ContactOffice is a private label cloud collaboration suite including messaging, collaboration and mobility technologies. It is a suite of web applications (Mail, Docs, Calendar, Contacts) that are accessible anytime, anywhere and from any device.N/A
Pricing
Cisco Business Edition 7000 (discontinued)ContactOffice
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Business Edition 7000 (discontinued)ContactOffice
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Cisco Business Edition 7000 (discontinued)ContactOffice
Top Pros
Top Cons
Features
Cisco Business Edition 7000 (discontinued)ContactOffice
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.3
10 Ratings
7% below category average
ContactOffice
7.8
3 Ratings
1% below category average
Task Management7.710 Ratings8.73 Ratings
Gantt Charts7.18 Ratings7.13 Ratings
Scheduling6.98 Ratings8.13 Ratings
Workflow Automation8.18 Ratings7.12 Ratings
Mobile Access7.410 Ratings7.33 Ratings
Search6.58 Ratings7.12 Ratings
Visual planning tools7.16 Ratings9.01 Ratings
Communication
Comparison of Communication features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.1
10 Ratings
12% below category average
ContactOffice
7.9
3 Ratings
2% below category average
Chat6.19 Ratings8.73 Ratings
Notifications7.39 Ratings8.73 Ratings
Discussions7.39 Ratings9.02 Ratings
Surveys8.37 Ratings8.62 Ratings
Internal knowledgebase7.39 Ratings8.02 Ratings
Integrates with GoToMeeting7.15 Ratings7.01 Ratings
Integrates with Gmail and Google Hangouts6.96 Ratings6.01 Ratings
Integrates with Outlook6.37 Ratings7.01 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Business Edition 7000 (discontinued)
7.5
10 Ratings
8% below category average
ContactOffice
7.9
3 Ratings
3% below category average
Versioning6.58 Ratings7.82 Ratings
Video files9.86 Ratings7.42 Ratings
Audio files8.18 Ratings8.13 Ratings
Document collaboration6.59 Ratings9.03 Ratings
Access control7.38 Ratings8.12 Ratings
Advanced security features8.410 Ratings7.01 Ratings
Integrates with Google Drive8.94 Ratings7.92 Ratings
Device sync4.78 Ratings00 Ratings
Best Alternatives
Cisco Business Edition 7000 (discontinued)ContactOffice
Small Businesses
Stackby
Stackby
Score 9.6 out of 10
Stackby
Stackby
Score 9.6 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco Business Edition 7000 (discontinued)ContactOffice
Likelihood to Recommend
8.5
(11 ratings)
7.3
(3 ratings)
User Testimonials
Cisco Business Edition 7000 (discontinued)ContactOffice
Likelihood to Recommend
Discontinued Products
Cisco business edition are well suited for the environment where we need regular communication as they are easy to dial and has got great features. The product is well suited for both small business and large enterprises. Speed dial, good voice quality are key features of Cisco phones. They are not well suited in scenarios where we do not have LAN connectivity or internet. Sometimes we may face latency and jitteriness which is not good.
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ContactOffice
1. Its cloud-based messaging and collaboration suite includes among others an email solution, calendars, address books, documents, polling tool and more. 2. Handling big data, managing events, and reminders. 3. Rich API allowing for a deep integration of the Contact Office applications. 4. Universal access to your data through desktop and mobile. 5. Almost every device supported.
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Pros
Discontinued Products
  • The platform supports up to 5,000 users connected at the same time in voice and video calls.
  • Everything is virtually deployed on Cisco servers with reliability.
  • Intuitive configuration and user-friendly web interface.
  • It has several types of IP phones and is compatible with legacy and multi-brand hardware with SIP protocol.
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ContactOffice
  • Can use it from anywhere, can access your documents, emails and others.
  • Can message your group and arrange meetings, and it will notify you.
  • Can manage tasks.
  • Fairly good customer support
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Cons
Discontinued Products
  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
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ContactOffice
  • Data safety concerns
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Alternatives Considered
Discontinued Products
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
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ContactOffice
ContactOffice handles almost all data, all files like doc, pdf, mp3 etc. Task management. Worksection is an all-around project management app that gives users visibility and organization. ContactOffice is a contact management software that helps you to easily manage your data from any computer with a web browser. Worksection is Free: no charge. ContactOffice offers four plans for its Individual version. ContactOffice has more supported Integrations than Worksection.
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Return on Investment
Discontinued Products
  • It has allowed for mostly smooth communication from department to department/office to office.
  • It allows for saved phone # / last contact to appear quickly.
  • It has allowed for safety warnings/announcements to emerge all across every office so that everyone within the organization is on the same page about events when they occur.
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ContactOffice
  • Can get documents from anywhere if you forgot your files.
  • Can connect with anyone in your group, chat, share ideas, and requirements in a single instance.
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ScreenShots

ContactOffice Screenshots

Screenshot of Easily manage your data in your virtual office