46 Ratings
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Score 8.9 out of 100
4 Ratings
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Score 10 out of 100

Feature Set Ratings

  • Socialtext (discontinued) ranks higher in 2 feature sets: Project Management, Communication

Project Management

6.8

Cisco Business Edition 7000

68%
7.6

Socialtext (discontinued)

76%
Socialtext (discontinued) ranks higher in 5/7 features

Task Management

7.4
74%
8 Ratings
8.0
80%
1 Rating

Gantt Charts

7.1
71%
6 Ratings
7.0
70%
1 Rating

Scheduling

7.2
72%
6 Ratings
9.0
90%
1 Rating

Workflow Automation

7.2
72%
6 Ratings
8.0
80%
1 Rating

Mobile Access

6.3
63%
8 Ratings
4.0
40%
1 Rating

Search

6.8
68%
6 Ratings
9.0
90%
1 Rating

Visual planning tools

6.0
60%
5 Ratings
8.0
80%
1 Rating

Communication

6.0

Cisco Business Edition 7000

60%
7.2

Socialtext (discontinued)

72%
Cisco Business Edition 7000 ranks higher in 5/8 features

Chat

6.3
63%
7 Ratings
7.0
70%
1 Rating

Notifications

6.4
64%
7 Ratings
6.0
60%
1 Rating

Discussions

5.7
57%
7 Ratings
9.0
90%
1 Rating

Surveys

6.3
63%
6 Ratings
4.0
40%
1 Rating

Internal knowledgebase

6.2
62%
7 Ratings
10.0
100%
1 Rating

Integrates with GoToMeeting

5.4
54%
4 Ratings
N/A
0 Ratings

Integrates with Gmail and Google Hangouts

5.2
52%
5 Ratings
N/A
0 Ratings

Integrates with Outlook

6.4
64%
6 Ratings
N/A
0 Ratings

File Sharing & Management

6.4

Cisco Business Edition 7000

64%

Socialtext (discontinued)

Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features

Versioning

5.6
56%
6 Ratings
N/A
0 Ratings

Video files

6.9
69%
6 Ratings
N/A
0 Ratings

Audio files

7.4
74%
7 Ratings
N/A
0 Ratings

Document collaboration

6.4
64%
8 Ratings
N/A
0 Ratings

Access control

5.9
59%
6 Ratings
N/A
0 Ratings

Advanced security features

7.0
70%
8 Ratings
N/A
0 Ratings

Integrates with Google Drive

5.1
51%
4 Ratings
N/A
0 Ratings

Device sync

6.9
69%
6 Ratings
N/A
0 Ratings

Attribute Ratings

  • Socialtext (discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Cisco Business Edition 7000

80%
9 Ratings
10.0

Socialtext (discontinued)

100%
2 Ratings

Likelihood to Renew

Cisco Business Edition 7000

N/A
0 Ratings
6.0

Socialtext (discontinued)

60%
1 Rating

Likelihood to Recommend

Cisco Business Edition 7000

It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Alekh SK | TrustRadius Reviewer

Socialtext (discontinued)

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
Anonymous | TrustRadius Reviewer

Pros

Cisco Business Edition 7000

  • All in one platform that includes all the Cisco UC services in one appliance.
  • All the services are ready to use and preconfigured.
  • Tools available improve productivity and user experience.
Anonymous | TrustRadius Reviewer

Socialtext (discontinued)

  • Version history - Always keeps the edited versions and one can revert back any time
  • Creating and Editing an article is very easy and intutive
  • Sharing the articles with peers
Anonymous | TrustRadius Reviewer

Cons

Cisco Business Edition 7000

  • More cloud based services need to be added to the default service package.
  • Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
  • It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
  • Call recording should be also built in.
Anonymous | TrustRadius Reviewer

Socialtext (discontinued)

  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Business Edition 7000

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Cisco Business Edition 7000 Editions & Modules

Additional Pricing Details

Socialtext (discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$1 Starting Price Per Month

Socialtext (discontinued) Editions & Modules

Edition
Socialtext$1.001
  1. Starting Price Per Month
Additional Pricing Details

Likelihood to Renew

Cisco Business Edition 7000

No score
No answers yet
No answers on this topic

Socialtext (discontinued)

Socialtext (discontinued) 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Business Edition 7000

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.
Anonymous | TrustRadius Reviewer

Socialtext (discontinued)

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Business Edition 7000

  • We were able to sell it to many customers and has proved beneficial always.
  • Less number of complaints.
  • Amazing support from Cisco TAC.
Ujjwal Goel | TrustRadius Reviewer

Socialtext (discontinued)

  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
Anonymous | TrustRadius Reviewer

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