Cisco Business Edition 7000 vs Socialtext

Likelihood to Recommend

I use my IP phone and video app a lot to hold meetings with co-workers and talk to suppliers and the support service I provide. The BE7000's call manager is great and can be expanded according to the company's demand. In a single server, it is possible to have many, many services related to communication instead of hiring different solutions from different manufacturers. The advantage is having a unique support contract to manage and also savings in the data center rack. It is totally recommended to everyone who is looking for something simplified, safe, and with great collaboration features.

Read full review

Gabriela Duarte

Analista de sistema

GerdauMining & Metals, 501-1000 employees

View all 9 answers on this topic

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

Read full review

Verified User

Employee in Customer Service

Telecommunications Company, 10,001+ employees

View all 2 answers on this topic

Feature Rating Comparison

Cisco Business Edition 7000

Socialtext

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Visual planning tools

Cisco Business Edition 7000

Socialtext

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with GoToMeeting

Integrates with Gmail and Google Hangouts

Integrates with Outlook

Cisco Business Edition 7000

Socialtext

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

All in one platform that includes all the Cisco UC services in one appliance.
All the services are ready to use and preconfigured.
Tools available improve productivity and user experience.

Read full review

Verified User

Paraprofessional in Social Media

Education Management Company, 5001-10,000 employees

View all 9 answers on this topic

Version history - Always keeps the edited versions and one can revert back any time
Creating and Editing an article is very easy and intutive
Sharing the articles with peers

Read full review

Verified User

Team Lead in Product Management

Information Technology and Services Company, 51-200 employees

View all 2 answers on this topic

Cons

Licensing should be easy and collaborative.
Management interface should be provided with redundancy.
I've came across difficulties while I installed Windows server on BE6K. It's hard to gather Windows server keys.

Read full review

Verified User

Engineer in Customer Service

Telecommunications Company, 5001-10,000 employees

View all 9 answers on this topic

Search needs a ton of improvements. It was very slow a year ago
Search result quality was also not that good
I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

Read full review

Verified User

Team Lead in Product Management

Information Technology and Services Company, 51-200 employees

View all 2 answers on this topic

Likelihood to Renew

No score

No answers yet

No answers on this topic

Socialtext 6.0

Based on 1 answer

We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Read full review

Verified User

Team Lead in Product Management

Information Technology and Services Company, 51-200 employees

View all 1 answers on this topic

Alternatives Considered

I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Read full review

Verified User

Consultant in Information Technology

Telecommunications Company, 10,001+ employees

View all 9 answers on this topic

I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Read full review

Verified User

Team Lead in Product Management

Information Technology and Services Company, 51-200 employees

View all 2 answers on this topic

Return on Investment

We were able to sell it to many customers and has proved beneficial always.
Less number of complaints.
Amazing support from Cisco TAC.

Read full review

Ujjwal Goel

Senior Build & Design Consultant

BTTelecommunications, 10,001+ employees

View all 9 answers on this topic

We get solutions to concerns much faster
We promote interactions with the other depts
We listen and have discussions

Read full review

Verified User

Employee in Customer Service

Telecommunications Company, 10,001+ employees

View all 2 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Cisco Business Edition 7000 Editions & Modules

—

Additional Pricing Details

—

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Socialtext Editions & Modules

Edition

Socialtext	$1.00¹

Starting Price Per Month

Additional Pricing Details

—

Rating Summary

Cisco Business Edition 7000

Socialtext

Cisco Business Edition 7000

Socialtext