What users are saying about
46 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.9 out of 100
Based on 46 reviews and ratings
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 10 out of 100
Based on 4 reviews and ratings
Feature Set Ratings
- Socialtext (discontinued) ranks higher in 2 feature sets: Project Management, Communication
Project Management
6.8
Cisco Business Edition 7000
68%

7.6
Socialtext (discontinued)
76%
Socialtext (discontinued) ranks higher in 5/7 features
Socialtext (discontinued) ranks higher in 5/7 features
Task Management
7.4
74%
8 Ratings

8.0
80%
1 Rating
Gantt Charts
7.1
71%
6 Ratings

7.0
70%
1 Rating
Scheduling
7.2
72%
6 Ratings

9.0
90%
1 Rating
Workflow Automation
7.2
72%
6 Ratings

8.0
80%
1 Rating
Mobile Access
6.3
63%
8 Ratings

4.0
40%
1 Rating
Search
6.8
68%
6 Ratings

9.0
90%
1 Rating
Visual planning tools
6.0
60%
5 Ratings

8.0
80%
1 Rating
Communication
6.0
Cisco Business Edition 7000
60%

7.2
Socialtext (discontinued)
72%
Cisco Business Edition 7000 ranks higher in 5/8 features
Cisco Business Edition 7000 ranks higher in 5/8 features
Chat
6.3
63%
7 Ratings

7.0
70%
1 Rating
Notifications
6.4
64%
7 Ratings

6.0
60%
1 Rating
Discussions
5.7
57%
7 Ratings

9.0
90%
1 Rating
Surveys
6.3
63%
6 Ratings

4.0
40%
1 Rating
Internal knowledgebase
6.2
62%
7 Ratings

10.0
100%
1 Rating
Integrates with GoToMeeting
5.4
54%
4 Ratings

N/A
0 Ratings
Integrates with Gmail and Google Hangouts
5.2
52%
5 Ratings

N/A
0 Ratings
Integrates with Outlook
6.4
64%
6 Ratings

N/A
0 Ratings
File Sharing & Management
6.4
Cisco Business Edition 7000
64%

Socialtext (discontinued)
Feature Set Not Supported
N/A
Cisco Business Edition 7000 ranks higher in 8/8 features
Cisco Business Edition 7000 ranks higher in 8/8 features
Versioning
5.6
56%
6 Ratings

N/A
0 Ratings
Video files
6.9
69%
6 Ratings

N/A
0 Ratings
Audio files
7.4
74%
7 Ratings

N/A
0 Ratings
Document collaboration
6.4
64%
8 Ratings

N/A
0 Ratings
Access control
5.9
59%
6 Ratings

N/A
0 Ratings
Advanced security features
7.0
70%
8 Ratings

N/A
0 Ratings
Integrates with Google Drive
5.1
51%
4 Ratings

N/A
0 Ratings
Device sync
6.9
69%
6 Ratings

N/A
0 Ratings
Attribute Ratings
- Socialtext (discontinued) is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend
8.0
Cisco Business Edition 7000
80%
9 Ratings

10.0
Socialtext (discontinued)
100%
2 Ratings
Likelihood to Renew
Cisco Business Edition 7000
N/A
0 Ratings

6.0
Socialtext (discontinued)
60%
1 Rating
Likelihood to Recommend
Cisco Business Edition 7000
It supports around 8 to 10 collaboration applications. It's [cost-effective] considering [one-time] deployment.Helps in increasing productivity. Easy to deploy and manage platform.
Assistant Manager - Products and Solutions
Commedia Solutions Pvt LtdTelecommunications, 51-200 employees
Socialtext (discontinued)
We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.

Verified User
Employee in Customer Service
Telecommunications Company, 10,001+ employeesPros
Cisco Business Edition 7000
- All in one platform that includes all the Cisco UC services in one appliance.
- All the services are ready to use and preconfigured.
- Tools available improve productivity and user experience.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesSocialtext (discontinued)
- Version history - Always keeps the edited versions and one can revert back any time
- Creating and Editing an article is very easy and intutive
- Sharing the articles with peers

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesCons
Cisco Business Edition 7000
- More cloud based services need to be added to the default service package.
- Companies frequently require a small contact center within the UC environment. It would be nice to see a build it contact center in the box.
- It would be nice to see some advanced AI based services (IVR voice recognition service) in the BE7K application list.
- Call recording should be also built in.

Verified User
Paraprofessional in Social Media
Education Management Company, 5001-10,000 employeesSocialtext (discontinued)
- Search needs a ton of improvements. It was very slow a year ago
- Search result quality was also not that good
- I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesPricing Details
Cisco Business Edition 7000
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Cisco Business Edition 7000 Editions & Modules
—
Additional Pricing Details
—Socialtext (discontinued)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$1 Starting Price Per Month
Socialtext (discontinued) Editions & Modules
Edition
Socialtext | $1.001 |
---|
- Starting Price Per Month
Additional Pricing Details
—Likelihood to Renew
Cisco Business Edition 7000
No score
No answers yet
No answers on this topic
Socialtext (discontinued)
Socialtext (discontinued) 6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesAlternatives Considered
Cisco Business Edition 7000
I've used 220s and 240s too, but it takes a lot of time to set them up, a lot of time to download the iso files, and set up of datastores. 7k saves the engineer a lot of pre-build assessment and evaluation time. Gets a lot done in a lot less time, returns are a happy engineer and a happier customer.

Verified User
Consultant in Information Technology
Telecommunications Company, 10,001+ employeesSocialtext (discontinued)
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.

Verified User
Team Lead in Product Management
Information Technology and Services Company, 51-200 employeesReturn on Investment
Cisco Business Edition 7000
- We were able to sell it to many customers and has proved beneficial always.
- Less number of complaints.
- Amazing support from Cisco TAC.
Senior Build & Design Consultant
BTTelecommunications, 10,001+ employees
Socialtext (discontinued)
- We get solutions to concerns much faster
- We promote interactions with the other depts
- We listen and have discussions

Verified User
Employee in Customer Service
Telecommunications Company, 10,001+ employees