What users are saying about
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598 Ratings
17 Ratings
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Score 9.3 out of 100

Microsoft Exchange

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598 Ratings
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Score 8.7 out of 100

Feature Set Ratings

  • Microsoft Exchange ranks higher in 1 feature set: Secure Email Gateway

Secure Email Gateway

7.3

Cisco Cloud Email Security

73%
8.1

Microsoft Exchange

81%
Microsoft Exchange ranks higher in 5/7 features

Anti-malware

8.2
82%
3 Ratings
8.1
81%
80 Ratings

Cusomizability

5.5
55%
3 Ratings
7.9
79%
93 Ratings

Data Loss Protection

8.1
81%
3 Ratings
8.6
86%
83 Ratings

Threat Detection

8.2
82%
3 Ratings
8.1
81%
80 Ratings

Sandboxing

6.5
65%
3 Ratings
7.5
75%
60 Ratings

End-to-End Encryption

7.3
73%
3 Ratings
8.4
84%
81 Ratings

Management Tools

7.2
72%
3 Ratings
8.4
84%
95 Ratings

Attribute Ratings

  • Microsoft Exchange is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

Likelihood to Recommend

7.3

Cisco Cloud Email Security

73%
5 Ratings
8.8

Microsoft Exchange

88%
117 Ratings

Likelihood to Renew

Cisco Cloud Email Security

N/A
0 Ratings
8.9

Microsoft Exchange

89%
3 Ratings

Usability

9.1

Cisco Cloud Email Security

91%
1 Rating
9.4

Microsoft Exchange

94%
2 Ratings

Availability

Cisco Cloud Email Security

N/A
0 Ratings
10.0

Microsoft Exchange

100%
1 Rating

Performance

Cisco Cloud Email Security

N/A
0 Ratings
9.0

Microsoft Exchange

90%
1 Rating

Support Rating

8.2

Cisco Cloud Email Security

82%
3 Ratings
9.5

Microsoft Exchange

95%
23 Ratings

Implementation Rating

Cisco Cloud Email Security

N/A
0 Ratings
10.0

Microsoft Exchange

100%
1 Rating

Product Scalability

Cisco Cloud Email Security

N/A
0 Ratings
10.0

Microsoft Exchange

100%
1 Rating

Likelihood to Recommend

Cisco Cloud Email Security

We have multiple locations (both official and non-official/remote work location/work from home sections) that heavily benefit from the protection that Cisco Cloud Email Security provides. We are confident that in the case the local effects this pandemic is further prolonged in certain areas ([lock downs], quarantines, and so on), we can easily (and prefer) and safely allow our people to continue working from the comfort, and security of their chosen location.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

For a medium and larger size company, Microsoft Exchange brings a lot of value for a company. The solution is scalable, can be deployed on multiple devices, is cloud compatible and Microsoft brings a lot of support when needed. It is a great collaboration platform that helps teams to schedule and exchange information.
Patrick Gaspar dos Santos, PMP | TrustRadius Reviewer

Pros

Cisco Cloud Email Security

  • Advanced malware protection.
  • Integration with Office365.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

  • Possibility to set up many criteria for when an email is delivered.
  • It's possible to set up various folders, each with its own retention policy.
  • Complete and Total solution, It performs everything you need it to do, down to sending emails and setting reminders.
Anonymous | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • On certain client machines, we found that the software prevented the opening of innocuous email attachments flagging them as potentially harmful.
  • Emails with large attachment sizes can sometimes slow down the email loading process.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

  • Identifying the source of an issue and fixing it can be challenging. Some of the problems that develop in Exchange are not obvious, even to seasoned administrators.
  • The hardware and, more significantly, the software needed for such exchange are expensive.
  • You don't want a newbie to put this up or manage it. Skilled administrators with knowledge of Microsoft Exchange are required.
Judy Mitchell | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 8.9
Based on 3 answers
It is the best, and perhaps only, email solution worth considering.
Jerry Robinson | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 9.1
Based on 1 answer
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 9.4
Based on 2 answers
Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.
Brett Amato | TrustRadius Reviewer

Reliability and Availability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
Exchange is setup with multiple servers behind load balancers to provide high availability.
Jerry Robinson | TrustRadius Reviewer

Performance

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 9.0
Based on 1 answer
I would say it's the best email product I've experienced.
Jerry Robinson | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.2
Based on 3 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 9.5
Based on 23 answers
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

Cisco was at least better than or equal to the others but within our budget. It provided all of the services of anti-spam, content filtering, anti-virus, DLP, encrypted email service, scalability, and more than the others. Cisco name and reputation were also key in our decision.
Randy Zuehlke | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
Hasan ALTAY | TrustRadius Reviewer

Scalability

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
The only time Exchange has failed us is when we did something to cause the failure.
Jerry Robinson | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Microsoft Exchange

  • Thanks to this work my performance has grown a lot, the interface gives you the possibility to develop it completely without any inconvenience in addition to fully understanding each of its functions.
  • There are many people who join this program and we are all happy with the result.
Jose Antonio Astudillo | TrustRadius Reviewer

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