What users are saying about
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503 Ratings
12 Ratings
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Score 8.4 out of 100

Microsoft Exchange

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503 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

Cisco Cloud Email Security

It is an absolutely necessary tool with the increase in phishing and malware emails that can pose potential threats to our data. It is great in every aspect. It lets administrators have control over which mails can be sent and received. It can be difficult for a regular user to understand all those features and settings it has. It requires additional training without which it's hard to use to its full potential.
Sandeep Reyyi | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange is very well suited for larger organizations that have offices spread across the globe. This way all staff can still access their mailboxes from any where. But for smaller individual offices, it may be more advantageous to just sign on to a web service to access email instead of Microsoft Exchange.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Cisco Cloud Email Security
7.4
Microsoft Exchange
7.4
Anti-malware
Cisco Cloud Email Security
8.1
Microsoft Exchange
7.1
Cusomizability
Cisco Cloud Email Security
7.2
Microsoft Exchange
7.3
Data Loss Protection
Cisco Cloud Email Security
7.1
Microsoft Exchange
8.0
Threat Detection
Cisco Cloud Email Security
8.2
Microsoft Exchange
7.3
Sandboxing
Cisco Cloud Email Security
7.4
Microsoft Exchange
6.2
End-to-End Encryption
Cisco Cloud Email Security
7.2
Microsoft Exchange
7.3
Management Tools
Cisco Cloud Email Security
6.8
Microsoft Exchange
8.2

Pros

Cisco Cloud Email Security

  • Cisco Email Security addresses all the major forms of data attacks like phishing, ransomware and malware propagation.
  • Its content encryption capabilities safeguard against any data loss potential through outgoing emails.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

  • [Microsoft] Exchange is the gold standard for Corporate email. It is flawless in maintaining and delivering email to all of our users. It has been around so long the thing it does the best is just work. Most of the flaws and bugs are already out of the system.
  • The GUI management tools for MS Exchange, whether Online or on-premise, are fairly well documented and for the most part fairly easy to use.
  • [Microsoft] Exchange gives you the option to have an all in one box solution. Its not recommended but for smaller shops its a nice alternative to a more extensive setup that requires multiple servers.
  • If sized correctly, MS Exchanges is fine tuned out of the box to be fairly quick and responsive as to email delivery.
Jeffrey Rudacille | TrustRadius Reviewer

Cons

Cisco Cloud Email Security

  • Outlook integration in terms of a plug-in would be great. Currently, users can't add something to a blacklist or whitelist directly from Outlook.
  • Management of the platform is done from two portals the ESA and SMA. It would be nice to have it all in one management portal.
  • A quick start management guide would be nice. The manual is over 1,000 pages, so there is definitely a lot of functionality in this service.
Randy Zuehlke | TrustRadius Reviewer

Microsoft Exchange

  • Some of our customers have asked for a feature called 'plus addressing'. This is widely used in the Linux/Gmail email systems but is not available on Exchange.
  • Inbox rules. The basics are there, however, there is some need for a more robust method of catching and sorting email. Some rule editors include a RegEx editor that would allow for this.
  • As of a few years ago, MS has been focusing more on their development efforts on their cloud solution and now so much on the on-premises application. Most feel that the new features do not make it to the on-prem application, forcing corporations to migrate to the cloud.
  • Anti-SPAM and AntiVirus. MS Exchange has never done a great job of keeping the bad email out of the system. This has opened up an opportunity for other companies to take advantage of selling an email firewall to catch a bad email before reaching Exchange.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 2 answers
It is the best, and perhaps only, email solution worth considering.
Jerry Robinson | TrustRadius Reviewer

Usability

Cisco Cloud Email Security

Cisco Cloud Email Security 8.6
Based on 2 answers
It's an essential component of of security in general, making the usability 10/10 for us given that as I've previously mentioned, most (if not all) of our workers are currently remote.

With this massive increase in "remote" locations, entails a massive increase in possible points of breach, hence, additional security is a must!
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
The product is highly functional and easy to use.
Jerry Robinson | TrustRadius Reviewer

Support Rating

Cisco Cloud Email Security

Cisco Cloud Email Security 8.3
Based on 4 answers
Cisco TAC support is very good since they have engineers available 24 hours a day, 365 days a year. Important to mention that you must have the support of the solution enabled to be able to receive a response from TAC and that we can be taken care of. The only drawback may be that they will not be able to see settings of the email provider you use.
Anonymous | TrustRadius Reviewer

Microsoft Exchange

Microsoft Exchange 8.2
Based on 16 answers
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
Anonymous | TrustRadius Reviewer

Implementation Rating

Cisco Cloud Email Security

No score
No answers yet
No answers on this topic

Microsoft Exchange

Microsoft Exchange 10.0
Based on 1 answer
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
Jerry Robinson | TrustRadius Reviewer

Alternatives Considered

Cisco Cloud Email Security

I would select Cisco for the Cloud Email Security solution because it has high availability. The integrations you have with solutions in the email cloud are very easy to integrate. Cisco Cloud Email Security is among the leaders in email protection solutions. It is important to take into account all the functionality that can be configured and in this way, we will be protected
Anonymous | TrustRadius Reviewer

Microsoft Exchange

There is nothing I've seen in any organization I've been part of in over 20 years that's been used in place as the corporate solution for email. The standardization of Exchange across nearly all major corporations and government agencies is near complete I not really aware of any viable alternatives. There is Yahoo or Google, but these are not used by anyone I've worked for so no really things to compare against.
Mark Metz | TrustRadius Reviewer

Return on Investment

Cisco Cloud Email Security

  • Saves us precious resources by blocking unwanted E-mail right at the edge of our network.
  • Users can work more efficient when all spam and malware is stopped before reaching their inboxes.
  • Enables us to protect our outgoing mail with DKIM signing and validate all incoming mail on the most modern securiry standards.
Wouter Hindriks | TrustRadius Reviewer

Microsoft Exchange

  • There have been hiccups and downtime with our on-premise installation but overall the local installation has saved us money in the long run versus paying a monthly fee for ~125 mailboxes.
  • Our internet service likes to take mid-day breaks every so often. Having a local Exchange server allows us to continue to communicate internally and manage meetings, presentation, and other events at our site.
  • Despite the overall good that Exchange has provided our organization it is a time suck. Managing the server, spam appliance, backups, and storage space is a constant battle and has taken away from some of our other initiatives. This is not specific to Exchange but any on-premise email server.
Anonymous | TrustRadius Reviewer

Pricing Details

Cisco Cloud Email Security

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Cisco Cloud Email Security
8.1
Microsoft Exchange
8.8

Likelihood to Renew

Cisco Cloud Email Security
Microsoft Exchange
10.0

Usability

Cisco Cloud Email Security
8.6
Microsoft Exchange
10.0

Support Rating

Cisco Cloud Email Security
8.3
Microsoft Exchange
8.2

Implementation Rating

Cisco Cloud Email Security
Microsoft Exchange
10.0

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