What users are saying about
14 Ratings
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165 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Symantec Endpoint Security

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165 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.4 out of 100

Feature Set Ratings

    Endpoint Security

    Cisco CWS

    Feature Set Not Supported
    N/A
    8.0

    Symantec Endpoint Security

    80%
    Symantec Endpoint Security ranks higher in 7/7 features

    Anti-Exploit Technology

    N/A
    0 Ratings
    8.0
    80%
    37 Ratings

    Endpoint Detection and Response (EDR)

    N/A
    0 Ratings
    8.5
    85%
    39 Ratings

    Centralized Management

    N/A
    0 Ratings
    8.2
    82%
    41 Ratings

    Hybrid Deployment Support

    N/A
    0 Ratings
    7.6
    76%
    29 Ratings

    Infection Remediation

    N/A
    0 Ratings
    7.5
    75%
    40 Ratings

    Vulnerability Management

    N/A
    0 Ratings
    7.9
    79%
    36 Ratings

    Malware Detection

    N/A
    0 Ratings
    8.5
    85%
    41 Ratings

    Attribute Ratings

    • Symantec Endpoint Security is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    7.0

    Cisco CWS

    70%
    1 Rating
    7.2

    Symantec Endpoint Security

    72%
    70 Ratings

    Likelihood to Renew

    Cisco CWS

    N/A
    0 Ratings
    9.1

    Symantec Endpoint Security

    91%
    4 Ratings

    Usability

    Cisco CWS

    N/A
    0 Ratings
    9.1

    Symantec Endpoint Security

    91%
    5 Ratings

    Availability

    Cisco CWS

    N/A
    0 Ratings
    9.0

    Symantec Endpoint Security

    90%
    4 Ratings

    Support Rating

    Cisco CWS

    N/A
    0 Ratings
    3.3

    Symantec Endpoint Security

    33%
    23 Ratings

    Implementation Rating

    Cisco CWS

    N/A
    0 Ratings
    6.4

    Symantec Endpoint Security

    64%
    2 Ratings

    Likelihood to Recommend

    Cisco CWS

    Remote and telework but not for onsite filtering.
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

    Symantec Endpoint Security

    Symantec Endpoint Security is a well-rounded product that provides a significant amount of functionality and covers many of our endpoint needs without needing to resort to multiple vendors that might clash in unpredictable ways when ultimately deployed to the endpoints in our estate. The default policies are adequate and tuning these requires some time as with all similar EDR products but the product is flexible enough to allow very granular whitelisting/blacklisting which is great. Low resource requirements are also fantastic and we've not had many complaints from developers who were getting slowed down when compiling complex code with other previous solutions.
    Anonymous | TrustRadius Reviewer

    Pros

    Cisco CWS

    • Flexibility
    • Scalable
    • Ease of administration
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

    Symantec Endpoint Security

    • The virus and spyware protection has worked well for us, catching several things and quarantining the items or cleaning them.
    • The virus definitions very rarely fail to update for the users, so I feel confident that my client machines are kept up to date.
    • I like the report I get daily telling me about threats found and action taken without having to login to the console to look it up myself.
    Debbie Johnson | TrustRadius Reviewer

    Cons

    Cisco CWS

    • Intuitiveness of the UI
    • Real time reporting
    • Report detail
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

    Symantec Endpoint Security

    • The system should have a better ability to auto repair, if an item is malfunctioning it should auto reinstall.
    • The cloud platform and the server do not talk well to each other and it would be great to get the same data on both platforms, this may be due to version though.
    • It seems the whitelisting on the cloud platform could use some work.
    Sean Muller | TrustRadius Reviewer

    Pricing Details

    Cisco CWS

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Symantec Endpoint Security

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    Cisco CWS

    No score
    No answers yet
    No answers on this topic

    Symantec Endpoint Security

    Symantec Endpoint Security 9.1
    Based on 4 answers
    Best of Breed. Symantec Endpoint Protection beats all other end point products I have used, tested and seen in presentation at this point in time.
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco CWS

    No score
    No answers yet
    No answers on this topic

    Symantec Endpoint Security

    Symantec Endpoint Security 9.1
    Based on 5 answers
    Symantec Endpoint Protection centralized management console provides easy to follow, clean, and modern HTML5 based interface. All functionality required to manage Symantec Endpoint Protection is available and presented through this management interface. The Symantec Endpoint Protection provides many roles out of the box and presents relevant information based on the user role. Symantec Endpoint Protection can benefit from further scripting/automation interface development.
    Anonymous | TrustRadius Reviewer

    Reliability and Availability

    Cisco CWS

    No score
    No answers yet
    No answers on this topic

    Symantec Endpoint Security

    Symantec Endpoint Security 9.0
    Based on 4 answers
    We've used it for years and the software is easy to use. The dashboard is easy to read, and you can easily figure out where to go to troubleshoot or deploy software. Symantec is there for emergencies like backup restoration or file retrieval. It's pretty low maintenance. Symantec is there when your IT infrastructure needs it
    Anonymous | TrustRadius Reviewer

    Support Rating

    Cisco CWS

    No score
    No answers yet
    No answers on this topic

    Symantec Endpoint Security

    Symantec Endpoint Security 3.3
    Based on 23 answers
    Support is completely awful! You can never get anyone to help if you can even find a number to call. The support web portal is a joke and their response time if you're even able to submit a ticket is ridiculously slow.
    Anonymous | TrustRadius Reviewer

    Implementation Rating

    Cisco CWS

    No score
    No answers yet
    No answers on this topic

    Symantec Endpoint Security

    Symantec Endpoint Security 6.4
    Based on 2 answers
    Use a third party deployment tool and not the deployment option within the SEP Manager itself.
    Anonymous | TrustRadius Reviewer

    Alternatives Considered

    Cisco CWS

    CWS is on par with Forcepoint cloud web security. It offers flexibility and scalability.
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

    Symantec Endpoint Security

    Symantec Endpoint Security offers very similar features to the above products, they all do the same thing in terms of protecting your endpoints against cybersecurity threats. Installation wise the products all install from a central management system and report back to this for central reporting. Ultimately we choose Symantec as the reseller was able to offer additional incentives which made their pricing very competitive.
    Tony Ryan | TrustRadius Reviewer

    Return on Investment

    Cisco CWS

    • Increased security
    • Decrease in number of infections
    Alan Matson, CCNA:S, MCP | TrustRadius Reviewer

    Symantec Endpoint Security

    • The ROI from deploying this has led to fewer security issues which reduces costs.
    • Keeping track of security issues and how the were remedied is easier.
    • Deskside support can work with end users easily if something is triggered and this allows us to not have to overstaff.
    Eric Krueger | TrustRadius Reviewer

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