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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Duo

    Score9.4 out of 10
    N/ACisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.

    $3

    per month per user

    Cisco Multicloud Defense

    Score8.4 out of 10
    N/AA solution to simplify security and gain multidirectional protection across any public or private cloud to block inbound attacks, lateral movement, and data exfiltration using a single solution. Cisco Multicloud Defense protects all cloud environments using a single software-as-a-service (SaaS) control plane, eliminating inefficient, complex, and costly point solutions.N/A
    Pricing
    Cisco DuoCisco Multicloud Defense
    Editions & Modules
    Duo Essentials
    $3
    per month per user
    Duo Advantage
    $6
    per month per user
    Duo Premier
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco DuoCisco Multicloud Defense
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Cisco DuoCisco Multicloud Defense
    Considered Both Products
    Cisco
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    99%
    Would buy again
    129 Answers
    100%
    Would buy again
    6 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    118 Answers
    100%
    Delivers good value for the price
    6 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    129 Answers
    100%
    Happy with the feature set
    6 Answers
    Lived up to sales and marketing promises
    99%
    Lived up to sales and marketing promises
    94 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    106 Answers
    100%
    Implementation went as expected
    6 Answers
    Features
    Cisco DuoCisco Multicloud Defense
    Cloud Computing Security Features
    Comparison of Cloud Computing Security Features features of Cisco Duo and Cisco Multicloud Defense
    Feature
    Cisco Duo
    -
    Ratings
    Cisco Multicloud Defense
    8.3
    4 Ratings
    3% above category average
    Automated Data Backup and Recovery00 Ratings8.22 Ratings
    Intrusion Detection and Prevention:00 Ratings8.04 Ratings
    Regular Vulnerability Management00 Ratings8.22 Ratings
    Identity and Access Management00 Ratings8.02 Ratings
    Secure Data Transfer00 Ratings8.24 Ratings
    Security Incident Response00 Ratings8.33 Ratings
    Compliance and Auditing00 Ratings8.94 Ratings
    Best Alternatives
    Cisco DuoCisco Multicloud Defense
    Small Businesses
    WatchGuard AuthPoint
    Score9 out of 10
    Armor
    Score6 out of 10
    Medium-sized Companies
    WatchGuard AuthPoint
    Score9 out of 10
    Trend Micro Deep Security
    Score8.3 out of 10
    Enterprises
    Symantec VIP
    Score9 out of 10
    AWS CloudTrail
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco DuoCisco Multicloud Defense
    Likelihood to Recommend
    9.4
    (196 ratings)
    8.3
    (6 ratings)
    Likelihood to Renew
    9.9
    (9 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (76 ratings)
    9.1
    (2 ratings)
    Availability
    9.9
    (8 ratings)
    -
    (0 ratings)
    Performance
    9.8
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (89 ratings)
    -
    (0 ratings)
    Online Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.9
    (9 ratings)
    -
    (0 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    9.9
    (8 ratings)
    -
    (0 ratings)
    Product Scalability
    9.8
    (3 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco DuoCisco Multicloud Defense
    Likelihood to Recommend
    Cisco
    For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
    Incentivized
    Read full review
    Cisco
    For WAF functionality and delivery of websites, It's very well suited for traditional firewalling, if you're doing that already, it can be quite difficult to rearchitect everything around this product. So an example of that would be if, like us, you came from a datacenter style architecture within your cloud environment and you are trying to move to a more cloud-fronted architecture. Probably the best way to put it is that can be quite difficult, but once you've deployed, it gets easier operationally. So to kind of reverse engineer everything and then do everything again can be quite tedious in some ways. But that will be specific to people depending on where they're coming from with it.
    Incentivized
    Read full review
    Pros
    Cisco
    • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
    • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
    • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
    • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
    Incentivized
    Read full review
    Cisco
    • DLP monitoring - key item for us which helps to view if anything which should leave our environment our or even between each part of network between/inside specific clouds
    • Segmentation of subnet, basic but helpful to isolate each host into their own part of single subnet and connect them, including all visibility features which are offered by Cisco defense systems
    • Allow/deny rules helps us to block, monitor and logs traffic passing in each direction of our environment
    Incentivized
    Read full review
    Cons
    Cisco
    • Should have device to device connection ability whereas internet is not met.
    • Changes of device can be sorted and easily made using a second email address or any other identification method.
    • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
    • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
    Read full review
    Cisco
    • The ability to see traffic flowing and identify malicious traffic is amazing.
    • The ease of setting up the connections of the cloud platforms is perfect.
    • Dynamic based security policies allow for better protection.
    • I don't have any detailed examples of improvement so instead I highlighted a couple of aspects that make the solution amazing.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
    Incentivized
    Read full review
    Cisco
    If it maintains its current direction it will be very disruptive in the cloud security space
    Incentivized
    Read full review
    Usability
    Cisco
    La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
    Incentivized
    Read full review
    Cisco
    Ease of Use
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
    Read full review
    Cisco
    No answers on this topic
    Performance
    Cisco
    We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Cisco
    I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
    Incentivized
    Read full review
    Cisco
    As of yet I havent logged a TAC case - It will be interesting to see how it is supported as a new product in the medium term
    Incentivized
    Read full review
    In-Person Training
    Cisco
    There was no in person training but checking the box was the only way I could complete all of the questions.
    Read full review
    Cisco
    No answers on this topic
    Online Training
    Cisco
    This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Cisco
    Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Cisco
    Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
    Incentivized
    Read full review
    Cisco
    Cisco Multicloud Defense, Crowd Strike Falcon, and Arctic Wolf Cloud Posture Security Management System as a service SAAS platforms are very comparable platforms. Unfortunately for Croud Strike, they had a mishap recently that caused major downtime for many companies worldwide. I do not think that you would have to worry about this happening with Cisco Multicloud Defense.
    Incentivized
    Read full review
    Scalability
    Cisco
    So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
    Read full review
    Cisco
    No answers on this topic
    Return on Investment
    Cisco
    • Cisco Duo has saved us from automated attacks on VPN. We had an instance is 2024 where our VPN was being brute force attacked, and we had several users' weak passwords compromised; however the VPN security groups, and the MFA kept the attacks from gaining access. We've since replaced our firewall with capabilities for limitations on country access for VPN, and beefed up our password complexity settings,
    Incentivized
    Read full review
    Cisco
    • The insight that it provides allows us to move away from other tools and just utilize the Cisco Multicloud Defense.
    • Insights into data usage provides tangible analytics.
    • Ease of management and use allows for less in-depth and specialized training.
    Incentivized
    Read full review
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