Cisco Duo vs. IBM Verify

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
IBM Verify
Score 8.9 out of 10
N/A
IBM Verify, formerly known as IBM Cloud Identity, is an identity-as-a-service (IDaaS) offering that aggregates dynamic user, device and environmental context to automate risk protection and continuously authenticate any user to any resource.
$1.81
per month per user
Pricing
Cisco DuoIBM Verify
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Cisco DuoIBM Verify
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional DetailsSample Pricing Breakdown (NOTE: for competitive pricing per contract, please consult with your IBM Security Account Rep) Users: 5,000 SSO* -- USD 1.71 per user per month MFA* -- USD 1.71 per user per month Adaptive Access* -- USD 1.71 per user per month Lifecycle and provisioning** -- USD 2.01 per user per month Identity analytics** -- USD 2.13 per user per month * Single sign-on (SSO), multifactor authentication (MFA) and adaptive access pricing based on total active monthly users per use case. Costs decrease if users are active less than once per month. ** Lifecycle and provisioning and identity analytics pricing based on total users per use case.
More Pricing Information
Community Pulse
Cisco DuoIBM Verify
Considered Both Products
Cisco Duo
Chose Cisco Duo
As we were on Cisco VConnect mobility client, we felt the ROI of using a Cisco auth client would be much better even though when we took this decision, remote working wasn't in vogue. That's the main business reason for going with Duo / Cisco Secure Access, by Duo--a …
IBM Verify
Chose IBM Verify
IBM Security Verify stacks up with Microsoft Entra ID better than SecurID due to categories in common such as, Self Service password resets, Multi-Factor Authentication, User Provision and Governance Tools, SSO, and IAM. SecurID not so much because it doesn't have that full …
Chose IBM Verify
Security Verify is a great solution backed by IBM and has evolved over time to become one of the best access management applications on the market.
Features
Cisco DuoIBM Verify
Identity Management
Comparison of Identity Management features of Product A and Product B
Cisco Duo
-
Ratings
IBM Verify
8.8
52 Ratings
6% above category average
ID-Management Access Control00 Ratings8.747 Ratings
ID Management Single-Sign On (SSO)00 Ratings8.649 Ratings
Multi-Factor Authentication00 Ratings9.448 Ratings
Password Management00 Ratings9.645 Ratings
Account Provisioning and De-provisioning00 Ratings8.544 Ratings
ID Management Workflow Automation00 Ratings8.447 Ratings
ID Risk Management00 Ratings8.745 Ratings
Best Alternatives
Cisco DuoIBM Verify
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
1Password
1Password
Score 9.2 out of 10
Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.1 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
Enterprises
Microsoft Entra ID
Microsoft Entra ID
Score 8.9 out of 10
RSA Access Manager (Discontinued)
RSA Access Manager (Discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoIBM Verify
Likelihood to Recommend
9.5
(158 ratings)
7.9
(47 ratings)
Likelihood to Renew
9.9
(9 ratings)
9.1
(1 ratings)
Usability
9.9
(75 ratings)
7.3
(16 ratings)
Availability
9.9
(8 ratings)
8.5
(21 ratings)
Performance
9.8
(3 ratings)
-
(0 ratings)
Support Rating
9.9
(89 ratings)
8.2
(16 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.9
(9 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
8.3
(21 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
7.3
(8 ratings)
Ease of integration
9.9
(8 ratings)
-
(0 ratings)
Product Scalability
9.8
(3 ratings)
-
(0 ratings)
Professional Services
-
(0 ratings)
8.3
(5 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoIBM Verify
Likelihood to Recommend
Cisco
For secure access to apps and business data, I recommend Cisco Duo. It offers SSO, MFA, and Passwordless access, ensuring teams can securely access business data. It is easy to customize and comes with top-tier security features. It protects business data, apps, and users.
Read full review
IBM
The software is a unified identity verification platform with robust identity governance systems and multi-factor authentication tools. Effectiveness of the product in privileged access management and real-time activity monitoring. IBM Verify is very affordable and supports single sign-on in the cloud. It has a steep learning curve.
Read full review
Pros
Cisco
  • We use Cisco Duo with different type of device and application, but we never face any difficulties to integrate Cisco Duo with any of them.
  • We integrated Cisco Duo with some of our active directory and some of the OS are quite old but Cisco Duo works totally fine with them.
  • The end user application is very easy to use. We never had any complain from non tech team members of having trouble of using Cisco Duo.
  • There are several authentication methods available rather than passcode. I personally like the push notification which is always on time and quite fast.
Read full review
IBM
  • IBM Security Verify provides comprehensive identity and access management (IAM) capabilities.
  • IBM Security Verify provides multi-factor authentication (MFA) capabilities.
  • IBM Security Verify provides robust identity and access governance capabilities.
  • IBM Security Verify provides comprehensive auditing capabilities.
  • IBM Security Verify provides a comprehensive platform for managing and protecting privileged accounts.
Read full review
Cons
Cisco
  • Should have device to device connection ability whereas internet is not met.
  • Changes of device can be sorted and easily made using a second email address or any other identification method.
  • Troubleshooting should be easy to sort out. One time, a Duo admin deleted the authentication group, and some employees were not getting push notifications. It was very hard to find out the cause. Duo should have some troubleshooting finder.
  • Sometimes push notifications are delayed, and the code does not work. At that time, we need to enroll the device again. Not sure why it happens. Duo should give reasons for the error.
Read full review
IBM
  • The mobile app can be a bit buggy at times if it gets fixed it would be great.
  • UI seems a bit old compared to modern tools out there.
  • There is a bit of a learning curve; if the developers can make it more intuitive it would be awesome.
Read full review
Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
Read full review
IBM
It works flawlessly, i have never faced any major issues with this. It has all the features such as Iam and security management. I think its a good investment and the benefits we reap from this software are worth the price.
Read full review
Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
Read full review
IBM
While setup and implementation takes work and time, the flexibility and possibilities make up for that in the long run. This is not a product you can just install and run, but if you design and implement your ruleset well, it will save you a lot of work afterwards. Just make sure that the systems you want to use it for have an existing and proven connector.
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Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
Read full review
IBM
It has never let us down since its inception and installation. User credentials and secure access have always been guaranteed. Ironclad security (through single sign-on, MFA, etc.) has ensured that our user credential details are safe as is our information/data. The correct access is given to users, based on role-based access with segregation of duty and the principle of least privilege being deployed. The IBM support has also been first class and they have proactively resolved any minor issues we have encountered.
Read full review
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
Read full review
IBM
No answers on this topic
Support Rating
Cisco
I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
Read full review
IBM
The support team has always been the primary consultation base when we are faced by performance problems. From the deployment stage the team has managed to monitor the operation lifecycle and give best insights based on their observation. It works 24/7 to enhance productive service delivery to clients. The IBM Security Verify Support team has been the main player in the successful performance of this software.
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In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
Read full review
IBM
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
Read full review
IBM
No answers on this topic
Implementation Rating
Cisco
Documentation could have been better. I had to piece together different KB/admin guides to make certain things work and I also had to use third-party guides to get bits of information that were missing from Cisco Duo documentation. Support was also engaged multiple times to figure out an issue and after some back and forth it was usually determined that the information I needed was hidden somewhere else and had no direct correlation with the document that was linked from the platform.
Read full review
IBM
No answers on this topic
Alternatives Considered
Cisco
Ultimately we ended up going with Cisco Duo because we are a Cisco shop. All of our networking infrastructure, our phones, our wireless environment is Cisco based. It made logical sense to stay with a product that we already have a line of support with. With a smaller support / tech group we depend on outside Cisco support. That support is already here for us, so we stayed with a Cisco product.
Read full review
IBM
We conducted a comparison study between IBM Verify and Okta as well as Duo Security before making our selection. IBM Verify emerged as the perfect fit because its superior capability to integrate with our current system environment surpassed competitor security solutions. IBM Verify demonstrated superior reliability through its enterprise-class scalability and fully transparent auditing mechanisms.
Read full review
Contract Terms and Pricing Model
Cisco
No answers on this topic
IBM
The licensing terms were favourable due to their flexibility based on the size and purpose of implementation. The billing frequency is done on quarterly basis. The vendor team has enacted best user policies that gives the company the full control of this platform. It is cost-effective as compared to most security verification tools in the market.
Read full review
Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
Read full review
IBM
No answers on this topic
Professional Services
Cisco
No answers on this topic
IBM
In the case of adjustments, we were often able to carry them out completely on our own and only used professional services for new requirements. Particularly in the case of access management, it is very positive that we usually needed IBM for a task in less than an hour and then developed the solution further on our own.
Read full review
Return on Investment
Cisco
  • It's one of those things that only costs money in the sense of you have to convince a leadership team to spend money to save money, right? Like a compromise is far more expensive than duo paying for duo. So specifically it's really just about trying to prevent problems. And so while it costs money and we don't have a direct return on investment that we can point out immediately, I would still always advocate for it just because it keeps security. Paying for security is cheaper than getting compromised essentially.
Read full review
IBM
  • It has allowed us to securely store and access data which is hard to put a price on, but is of tremendous value.
  • It has performed well and we did not have to upgrade any of the current equipment that we had.
  • It has allowed us to branch out slightly and offer more mobile solutions both internally and externally.
Read full review
ScreenShots

IBM Verify Screenshots

Screenshot of IBM Verify (for CIAM) - Privacy and ConsentScreenshot of IBM Verify - Custom Application TemplateScreenshot of IBM Verify - Select Application TypeScreenshot of IBM Verify - Privacy Policy