Cisco Duo vs. Synology DiskStation

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Duo
Score 9.4 out of 10
N/A
Cisco Duo is a two-factor authentication system (2FA), acquired by Cisco in October 2018. It provides single sign-on (SSO) and endpoint visibility, as well as access controls and policy controlled adaptive authentication.
$3
per month per user
DiskStation
Score 8.8 out of 10
N/A
DiskStation is a line of network-attached storage (NAS) solutions from Synology headquartered in Taiwan.N/A
Pricing
Cisco DuoSynology DiskStation
Editions & Modules
Duo Essentials
$3
per month per user
Duo Advantage
$6
per month per user
Duo Premier
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
Cisco DuoDiskStation
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco DuoSynology DiskStation
Best Alternatives
Cisco DuoSynology DiskStation
Small Businesses
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 8.9 out of 10

No answers on this topic

Medium-sized Companies
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 8.9 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
Enterprises
Microsoft Entra ID
Microsoft Entra ID
Score 9.0 out of 10
Dell Unity XT Unified Storage
Dell Unity XT Unified Storage
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cisco DuoSynology DiskStation
Likelihood to Recommend
9.4
(150 ratings)
9.1
(30 ratings)
Likelihood to Renew
9.8
(10 ratings)
10.0
(3 ratings)
Usability
9.6
(76 ratings)
8.9
(9 ratings)
Availability
9.9
(9 ratings)
-
(0 ratings)
Performance
9.0
(4 ratings)
-
(0 ratings)
Support Rating
9.9
(90 ratings)
9.7
(7 ratings)
Online Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.9
(10 ratings)
-
(0 ratings)
Configurability
10.0
(2 ratings)
-
(0 ratings)
Ease of integration
9.9
(9 ratings)
-
(0 ratings)
Product Scalability
9.5
(4 ratings)
-
(0 ratings)
Vendor post-sale
9.5
(3 ratings)
-
(0 ratings)
Vendor pre-sale
9.5
(3 ratings)
-
(0 ratings)
User Testimonials
Cisco DuoSynology DiskStation
Likelihood to Recommend
Cisco
Cisco Duois is well suited in all kinds of scenarios where you need to ensure proper security measurements, I think. We can't just rely on our passwords only, as they can be easily stolen through phishing or data breaches thus keeping multi factor authentication is quite essential. I always prefer MFA or at least 2FA for any critical system.
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Synology
The Synology DiskStation is well suited as a NAS solution, easy enough to mirror a Windows file server shares setup. Access to the Hyperbackup utility eliminates the need to purchase a tape backup solution. A portable USB drive can be used as the initial backup target. For air gap purposes can connect Hyperbackup to the various cloud providers such as AWS, Azure, GCP to copy backup data there. Utilizing it as a backup solution has also been great, instead of purchasing a tape solution, tapes and an offsite tape repository. Active Backup for Business is another excellent backup utility for physical servers, VMWare virtual machines, etc. Restoring files is fairly intuitive. Until Synology introduced the dual controller setup, using it as a SAN was less appropriate as there was occasional downtime when the controller had an issue but this was less important for the scenarios we were using it for. It would be more of a concern if we had used it for things that require more robust uptime requirements. Overall we are happy with the features of the Synology DiskStation.
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Pros
Cisco
  • So outside the obvious of multifactor and it being important, one thing I really like about DUO is the integrations and the options it has for integrations are pretty great. And I'd say versatile. I use Cisco ICE as well and I find I'm more most impressed with Cisco Duo specifically with the weird applications we could come up with for it in using it. So I had say the versatility of authentication and other AAA factors with the Cisco duo are why we like it so much.
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Synology
  • Synology DiskStation offers lots of options for creating links to share files or request that some uploads files. It makes it really easy to just share a link that can have an expiration or a set number of times it is accessed.
  • We always had enough storage on our Synology DiskStation, we never had to worry about something being too big to upload or share.
  • Love how you can create folders that are shared and also have some that are private. This makes it so easy to have shared collaborations with coworkers or clients, but also allows you to have a private place to save things that only you need.
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Cons
Cisco
  • Documentation is oftentimes missing key information for proper implementation. This is circumvented by reading third-party guides or contacting support for additional details.
  • They do not push Fail-Closed as much as I think they should. Fail-Open is fairly trivial to bypass and it should be made known to the customer during setup how much this will affect overall security.
  • More vendor integration is something that is always craved by administrators. There are so many third-parties to integrate with.
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Synology
  • While BTRFS is a more advanced file system than ext4, it also is in a perpetual state of development, with many features not fully functional and a plethora of bugs. Synology has managed to overcome many of these limitations by placing BTRFS on top of a LVM, but there are much better file systems that Synology could have used, such as OpenZFS.
  • DSM's built-in backup software, HyperBackup, while robust, oftentimes runs into issues. Specifically, backups can be working fine for months or years, and then suddenly the backups will fail. Sometimes these failures can be resolved, but oftentimes the backups need to be completely restarted. Fortunately, even when the backup fails, the existing backups are still accessible, it is just that new backups can not be performed.
  • The underlying Linux OS provides significant benefits, but also adds a fair amount of complexity. Most of that complexity is wonderfully hidden by the DSM interface, but when certain problems arise, delving into the Linux command line is not out of the question.
  • Perhaps the biggest issue with Synology DiskStation is Synology's support. The issue isn't that the support is bad, but it can be frustratingly slow when dealing with a major issue. Synology does have a very active community that is always willing to help, but nothing beats first-party support.
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Likelihood to Renew
Cisco
There are a lot of competing solutions on the market; however, Duo "just works", and there is little to no learning curve for the new members to be acclimated to it. As long as that continues I see it as the preferred option moving forward
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Synology
As long as Synology give us support for our hard drivers we will not change. I know Synology has now forced their hands to buy their own hard drivers and their new line of products. But if we still have support for old hard drivers from other manufacturers then we will still use Synology Nas. Otherwise we change manufacturers
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Usability
Cisco
La interfaz es intuitiva y fácil de navegar, lo que permite a los usuarios administrar sus dispositivos y acceder a las políticas sin problemas. La integración con las aplicaciones SSO y SaaS facilita aún más el proceso de acceso, mejorando la experiencia del usuario.
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Synology
The Synology DiskStation is easy to set up and manage. The interface is clean and features are well documented. These units are reliable and can be set up to do scheduled integrity checks so failures can be mitigated before they halt business operations. The available packages for expanded roles makes these devices versatile.
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Reliability and Availability
Cisco
In the last 5+ years we've been using Duo, there may have been 1 outage that impacted us. We do receive periodic notifications of issues but, for the most part, they impact carriers or functionality that we either don't use, or do not care about.
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Synology
No answers on this topic
Performance
Cisco
We do not see any degradation of performance of the protected applications. There are occasional lags in receiving the push but no show stooppers.
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Synology
No answers on this topic
Support Rating
Cisco
I have not needed direct support for Cisco Secure Access by Duo as I have not had a problem with it, but I have full confidence that the support is outstanding. It is now a core component of the corporate technology stack - a problem would mean a serious degradation in the ability of the company to function.
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Synology
Unfortunately, the one time I've had to reach out to DiskStation support, it did not go well. My NAS appliance wasn't appearing on the network, and no matter what the support team tried, they could not get it back online. Instead of offering to send me a new unit, they told me to go buy a new one - obviously, this was a disappointing response and not very eco-friendly either! Fortunately, through some internet research of my own, and some ingenuity, I figured out I could restore my NAS to factory settings by removing all the drives and resetting. Only then did I realize I had a bad disk. I had to experiment for a while to figure out which one it was. Once I had done that, though, I was able to get the latest DiskStation loaded back on, no thanks to the DiskStation support crew. If notifications were rock solid, I suspect I would have caught the bad disk before it because an OS problem, but I never received a bad-disk notification.
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In-Person Training
Cisco
There was no in person training but checking the box was the only way I could complete all of the questions.
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Synology
No answers on this topic
Online Training
Cisco
This was not organized training but the videos that Duo provides to teach you how to install a particular integration are top notch.
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Synology
No answers on this topic
Implementation Rating
Cisco
Implementation was straight forward and you can isolate different scenarios in order to test new application setup or add to an existing setup. Gui interface is pretty easy to understand and follow. I had no experience with Duo and still manage to easily set up new policies and rules.
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Synology
No answers on this topic
Alternatives Considered
Cisco
It's easier to deploy. When comparing the quality of technical support, Duo Security is the preferred option. Duo has better integration options for out-to-the-box on-premise and cloud applications. The dashboard brings you more reports, and the access event logging is very complete. The quality of end-user training and documentation is superior. I think the relation price vs. value Cisco Secure Access by Duo has the best rating: service & support, integration & deployment, licensing, and capability.
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Synology
Synology DiskStation packs a punch with the latest and greatest feature set which goes above and beyond many other vendors. It allows for a turn-key solution to cover almost every use case in the SMB market leaving other vendors behind.
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Scalability
Cisco
So far, the only limits we've encountered were tied to our imagination. Duo's strong list of supported integrations is amazing.
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Synology
No answers on this topic
Return on Investment
Cisco
  • Very positive ROI given it is inexpensive for a small group and helps us secure our most valuable IT assets.
  • Lack of extreme policy granularity results in higher administrative overhead, as there is no middle ground (i.e. MFA every time or not at all).
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Synology
  • Minimal investment in the hardware, big return on productivity
  • Streamlined IT needs, we no longer have to hire our IT vendor to assist us as regularly as we did when we were running servers
  • Productivity on the road through web access has increased productivity and billable hours for remote employees
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