Cisco Embedded Wireless Controller vs. UniFi WiFi Access Points

Overall I could see myself recommending these to others if they have the right set of circumstances at their place of business. Those would be like ours, if they had a location that couldnt be served by a WLC. Once setup they are easy to manage and self healing as in they wont go down when one is offline.

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I love the equipment for small-scale commercial solutions and quality without the price tag. I might not recommend their products for a large organization with multiple locations and servers. However, the GUI interface will allow remote access and setup across the network. I think this is a great solution for small businesses and families or home office solutions, provided there is some IT knowledge for setup and maintenance.

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• Offers enterprise-class security that keeps the network protected
• Cost-effective connectivity
• Deploying WiFi 6 network without complexity or added expense
• Controlling access points and clients

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• Ubiquti WLAN is very easy on setup for fast deployment.
• The monitoring software is offered at different level. Cloudkey, or just throwing up their free controller on a PC somewhere.
• It also does a great job of publishing timely updates to firmware, and addressing bug issues.
• The ease of the interface, without adding a bunch of fluff, makes this literally the best out there in my opinion.

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• Some bugs in the interface.
• Issues with licensing and Cisco DNA integration.
• Frequent software patches needed,

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• Initial configuration of access points can be rather tricky. Each one I have installed was a complete pain to get setup and connected with the UniFi Controller software. I never worked out what causes me problems, but thankfully once I've stumbled through the correct procedure, it does work completely reliably after that, for years on end.
• The UniFi Controller software will nag you to share usage data. When offered to opt-in, I choose not to do so, but you'll eventually be nagged again on a future login.
• Some of the 'tooltips' within the Controller software could be more informative.

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Giving this rating as i have recommended and configured EWC for many customer where they don't needed much AP and on-prem controller was also not needed. most of features available on 9800 WLC is also available on EWC

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Ubiquiti makes great Access points at various tiers provided far better coverage and throughput than consumer-grade wireless repeaters and routers. We have not had any performance complaints from guests or from the administration who use the wifi on a daily basis.

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Ubiquiti support is minimal, which is said to help decrease the cost of the equipment. However, with many reports of emails going directly to the Ubiquiti support line taking days to hear a response, you're better off either engaging with the community forums for help from fellow UniFi users or reaching out to a reseller that has training on the equipment that can assist.

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Cisco EWC is better to all its competitor as it provide same robust solution which is available to its hardware based controller, Customer experiences are similar to what other 9800 hardware based devices provides.

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Ubiquiti is overall easier to work with. There is no special training needed to accomplish many of the things required with a Cisco product. Since my time is stretched thin, I need something that I can manage without being weighed down by command-line communications. Also, I am able to use my wireless devices to maintain every Ubiquiti device on my network.

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• Makes having remote sites less problematic when it comes to managing AP's
• Saved money on managed AP's as they're found cheaper
• Takes more time to manage additional controllers versus a WLC

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• Can't say it enough, prices are awesome, so ROI is very high IMHO.
• Remote cloud management allows me to service more clients at greater distances.
• Project estimates become much more attractive when you can show the savings vs more expensive solutions.

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