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Cisco Identity Services Engine (ISE) vs. ManageEngine Endpoint Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Identity Services Engine (ISE)

    Score9 out of 10
    N/AThe Cisco Identity Services Engine (ISE) offers a network-based approach for adaptable, trusted access everywhere, based on context. It gives the user intelligent, integrated protection through intent-based policy and compliance solutions.N/A

    ManageEngine Endpoint Central

    Score9 out of 10
    N/ADesktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

    $795

    per year per user

    Pricing
    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
    Considered Both Products
    Cisco
    No answer on this topic
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    144 Answers
    98%
    Would buy again
    193 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    128 Answers
    99%
    Delivers good value for the price
    182 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    142 Answers
    97%
    Happy with the feature set
    192 Answers
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    99 Answers
    95%
    Lived up to sales and marketing promises
    144 Answers
    Implementation went as expected
    84%
    Implementation went as expected
    115 Answers
    98%
    Implementation went as expected
    163 Answers
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    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
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    Enterprises
    Cisco IOS Security
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    User Ratings
    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
    Likelihood to Recommend
    9.0
    (146 ratings)
    9.0
    (204 ratings)
    Likelihood to Renew
    9.4
    (4 ratings)
    9.4
    (15 ratings)
    Usability
    7.9
    (6 ratings)
    9.0
    (164 ratings)
    Availability
    9.4
    (4 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.3
    (7 ratings)
    7.1
    (11 ratings)
    Implementation Rating
    8.4
    (4 ratings)
    7.8
    (4 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    8.4
    (2 ratings)
    1.8
    (1 ratings)
    Ease of integration
    7.2
    (4 ratings)
    -
    (0 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    -
    (0 ratings)
    1.8
    (1 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    1.8
    (1 ratings)
    Vendor pre-sale
    9.0
    (1 ratings)
    1.8
    (1 ratings)
    User Testimonials
    Cisco Identity Services Engine (ISE)ManageEngine Endpoint Central
    Likelihood to Recommend
    Cisco
    Well suited... I've used it for both wired and wireless access, and it's perfect for that. In addition to enforcing security on the port, you can also lock down east-west traffic. When you get to the point where you're configuring secure group tags and things like that, you can keep people from getting to places they shouldn't. Basically, you could turn your entire network into a firewall if you wanted to. You can secure access based on the identity of any given user through role-based authentication. For example, if you have salespeople and you don't want them accessing your financial or PCI environment, they authenticate as a salesperson and you can completely stop them from getting to any of that. That's really important, especially for us. Our payment card infrastructure servers are heavily locked down. Granted, in our situation, we firewall all that off anyway, but you still don't want some random individual to be able to even attempt that sort of thing. That's what it's really good for. I'm trying to think of a weakness. I don't know. We don't really struggle with it. There's nothing that I use it for where I wish it were better, at least not that I can think of offhand. I'm sure there are things, I just can't think of anything off the top of my head.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    For small businesses, it is also free, which, for what it offers, is really helpful. It works better than similar products, such as SCCM, both within and outside the internal network. I do not see scenarios in which it could be less appropriate.
    Read full review
    Pros
    Cisco
    • manageable scaled administrative access to network devices as needed
    • Great use as a radius server which allows proper authentication and authorization into the network
    • Multiple conditions that can be utilized to grant users access based on their role in the organization
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • We set alerts when a devices gets low on disk space. That is automatic and creates a ticket in ME SDP. We are then able to Add space to a VM Desktop, and then go thru ManageEngine Endpoint Central to extend the drives so the entire process can be done without interruption to the end user.
    • Using the patch scans we can easily see what patches have been installed for all manufacturers not just Microsoft, without having to physically go to the device. It also allows us to choose which patches we want to push out and automate the process so we can be hands off, freeing up out time for other things.
    • Remote access to devices. This allows us to remotely make changes, not just via remote control but also make registry changes and clean up space without going to the device and without interruption to the end user.
    • Alerts. We have set up to get email alerts when new hardware is plugged into any computers. This lets us know if someone is bringing in un-authorized equipment (thumb drives, hubs, etc) to better manage what is/is not on our network.
    Incentivized
    Read full review
    Cons
    Cisco
    • Trustsec needs more documentation and configuration best practice examples
    • The licensing model can be difficult to explain and understand for customers
    • Difficult to get an accurate benchmark to know exactly how many Cisco Identity Services Engine nodes and the size of the deployment should be
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • Prioritizing the flow between package deployments and updates. In my case, application packages must take priority over updates.
    • Reconnecting the remote control port after restarting the computer.
    • In dynamic groups, the first parameter is always "OR", which can cause problems when selecting the remote desktop.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    We are so very reliant on Cisco Identity Services Engine at this point that finding another solution would be a big hassle for us.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management
    Read full review
    Usability
    Cisco
    For us the solution is very easily useable on its own. Perhaps that has to do because we started using ISE in the 1.2 days and have seen it grow during the years. Policy creation, etc. is all very visible and thus easy to use. Deployment of multiple nodes is also incredibly easy and flexible. You can easily add or remove nodes as you wish.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    Not using WNS to communicate with the endpoint console is a big plus. We now use Workspace One, and WNS can be really annoying at times. After deployment, it cleans itself, which is important for us because our current solution leaves the package on the computer and requires maintenance. The remotely script command is a lifesaver.
    Incentivized
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    Reliability and Availability
    Cisco
    We do have to occasionally reboot the servers when they get low on memory, but we're also a few versions behind. Availability has generally been pretty good though with no major outages in the time that we've had it implemented.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Performance
    Cisco
    yes it does. depending on where you coming from. Logs are pretty busy same as report. it also depending on devices count and design.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Support Rating
    Cisco
    Cisco support is second to none, both in terms of how you access support but also the knowledge of the individual support teams. If you focus on one technology and provide "manufacturer support" then you can rest assured that you are accessing Cisco's top individuals. I feel like this is a USP for Cisco support.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    The immediate chat support is great and very helpful. However, if you need escalated support or have a deeper need that the chat tool can't help with, you will experience significant wait times and slow responses. The time zone difference becomes painful to the point of often just giving up.
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    Online Training
    Cisco
    Training can only cover certain areas, there are a lot of areas training just can't cover. You have to learn by doing it.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Implementation Rating
    Cisco
    I think our system integrators lacks some competencies and this has led to an implementation that is still perfectible. (i.e. dedicating an interface for intra-cluster communication)
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    It seems that the services offered with the purchase change from what is covered to what is an additional cost. Somethings I thought we had ended up requiring an additional purchase if we wanted to continue using the feature.
    Incentivized
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    Alternatives Considered
    Cisco
    I think all give some visibility of device monitoring and management, but Cisco Identity Services Engine gives a good way to manage more details about the device in a centralized way that gives a wider range of monitoring and control than the other softwares individually. I don't think Cisco Identity Services Engine eliminates the need for these other software as of now, but there is potential for Cisco Identity Services Engine to be able to take over more of these roles.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    I was not a part of the initial selection process, but I understand the issue was related to cost per endpoint. As a user of the other solutions I would say that the other solutions do have other strengths that ManageEngine is missing. The remote access tools are superior but at the end of the day you get what you pay for.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Cisco
    Cisco ISE was competitively priced and Cisco was able to leverage some of our existing contracts to help ease the purchase.
    Incentivized
    Read full review
    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Scalability
    Cisco
    It's fully customised and comprehensive. only thing is you need to know what you want. Proper research and planning would save lots of time and effort .
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    No answers on this topic
    Return on Investment
    Cisco
    • I don't know about negatives because we haven't seen it right now, but positive impact is one is the roadmap we have. And now since we are going ahead with doing the deployment of Cisco ISE, we see that we are getting closure to, so at the end of the day, we have to make sure that operationally we stay excellent. So that's where operational excellence comes in. Cisco ISE is basically addressing that for us. Right now we are in a situation if there is a WIFI issue or if there is an authentication issue, it gets really difficult to isolate the problem. But with Cisco ISE , this functionality is going to come in. So we believe that it would be a good ROI.
    Incentivized
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    ManageEngine A Div of Zoho Corporation Pvt Ltd
    • It had a positive impact on our environment, now we need less workforce to deploy patches and install softwares
    • It also does the mitigation part so there we save the cost too
    • It helps in achieving compliance which is net positive to get more projects
    Incentivized
    Read full review
    ScreenShots

    Cisco Identity Services Engine (ISE) Screenshots

    Screenshot of Cisco Identity Services Engine (ISE)

    ManageEngine Endpoint Central Screenshots

    Screenshot of HomepageScreenshot of Threats and patchesScreenshot of ToolsScreenshot of Inventory managementScreenshot of Device control