Cisco Intersight Infrastructure Service vs. Heroku Platform

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Intersight Infrastructure Service
Score 8.0 out of 10
N/A
Cisco Intersight Infrastructure Service (IIS) is an infrastructure lifecycle management solution that helps IT operations teams manage their compute, storage, and networking infrastructure—wherever it is—all from one place. Designed for Cisco UCS and HyperFlex customers, Cisco IIS simplifies infrastructure management to help teams deliver outstanding digital experiences. IIS can be used to operate with consistency and control, strengthen an organization's security posture, and increase…N/A
Heroku Platform
Score 8.2 out of 10
N/A
The Heroku Platform, now from Salesforce, is a platform-as-a-service based on a managed container system, with integrated data services and ecosystem for deploying modern apps. It takes an app-centric approach for software delivery, integrated with developer tools and workflows. It’s three main tool are: Heroku Developer Experience (DX), Heroku Operational Experience (OpEx), and Heroku Runtime. Heroku Developer Experience (DX) Developers deploy directly from tools like…
$85
per month
Pricing
Cisco Intersight Infrastructure ServiceHeroku Platform
Editions & Modules
No answers on this topic
Production
$25.00
per month
Advanced
$250.00
per month
Offerings
Pricing Offerings
Cisco Intersight Infrastructure ServiceHeroku Platform
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Intersight Infrastructure ServiceHeroku Platform
Top Pros
Top Cons
Features
Cisco Intersight Infrastructure ServiceHeroku Platform
Platform-as-a-Service
Comparison of Platform-as-a-Service features of Product A and Product B
Cisco Intersight Infrastructure Service
-
Ratings
Heroku Platform
8.1
43 Ratings
1% below category average
Ease of building user interfaces00 Ratings7.626 Ratings
Scalability00 Ratings8.243 Ratings
Platform management overhead00 Ratings7.642 Ratings
Workflow engine capability00 Ratings8.329 Ratings
Platform access control00 Ratings7.042 Ratings
Services-enabled integration00 Ratings8.041 Ratings
Development environment creation00 Ratings8.738 Ratings
Development environment replication00 Ratings8.637 Ratings
Issue monitoring and notification00 Ratings8.241 Ratings
Issue recovery00 Ratings8.438 Ratings
Upgrades and platform fixes00 Ratings8.443 Ratings
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Cisco Intersight Infrastructure ServiceHeroku Platform
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User Ratings
Cisco Intersight Infrastructure ServiceHeroku Platform
Likelihood to Recommend
7.5
(23 ratings)
6.9
(47 ratings)
Likelihood to Renew
8.2
(3 ratings)
9.5
(6 ratings)
Usability
8.5
(6 ratings)
9.2
(17 ratings)
Availability
-
(0 ratings)
8.0
(1 ratings)
Performance
-
(0 ratings)
9.0
(1 ratings)
Support Rating
7.5
(22 ratings)
8.7
(19 ratings)
Online Training
-
(0 ratings)
6.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(3 ratings)
Contract Terms and Pricing Model
8.4
(4 ratings)
-
(0 ratings)
Professional Services
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco Intersight Infrastructure ServiceHeroku Platform
Likelihood to Recommend
Cisco
Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.
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Salesforce
Heroku is very well suited for startups looking to get a server stack up and running quickly. There is little to no overhead when managing your instances. However, you'll need a background in basic DevOps or system management to make sure everything is set up correctly. In addition, it's easy to accidentally go crazy on pricing. Make sure you're only creating the server instances you need to run the base application and set up an auto-scaler plugin to handle peaks.
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Pros
Cisco
  • Ease of implementation of our UCS-X Platforms
  • Ease of Management
  • Cross visibility to our Data Center Infrastructure (Network, Storage, Compute)
  • Ability to Automate our configurations
  • Ability to create profiles for better consistency and standardization
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Salesforce
  • Heroku has a very simple deployment model, making it easy to get your application up-and-running with minimal effort. We can focus on our efforts the unique aspects of our application.
  • The robust add-on marketplace makes it easy to try out new approaches with minimal effort and investment -- and when we settle on a solution, we can easily scale it.
  • Heroku's support is quite good -- their staff is quite technical and willing to get into the weeds to diagnose even complicated problems.
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Cons
Cisco
  • Interface is quite slow
  • Interface tree (navigating between server, profile, blade, chassis, FI, etc) is counterintuitive and needs more links in the tree
  • Deploying minor changes takes much longer than in UCSM or UCSC
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Salesforce
  • Large price jumps between certain resource tiers (2x Dyno for $50 per month versus Performance Dyno for $250). Free Postgres next jumps to $50 per month.
  • Marketing/Branding to non-technical stakeholders. As the years pass, I've had to fight more to convince stakeholders on the value of Heroku over AWS.
  • Improve Buildpack documentation. This is one area where Heroku's documentation is fairly confusing.
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Likelihood to Renew
Cisco
We use it every single day and love the ease of it and the integration of all our servers
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Salesforce
Heroku is easy to use, services a ton of functions for you out of the box, and provides a means to get a software product off the ground and managed quickly and easily. The tools provide allows a small to medium size org to move very quickly. The CLI tools provided make managing an entire technical infrastructure simple.
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Usability
Cisco
Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
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Salesforce
Easy to use web based console and easy to use command line tools; deployment is done directly from a GIT repository. What more could you ask for? The one thing that keeps me from giving it a 10 is that custom build packs are almost incomprehensible. We used one for a while because we needed cairo graphics processing. Fortunately, I was able to figure out a different way to do what we needed so that we could get off the custom build pack.
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Reliability and Availability
Cisco
No answers on this topic
Salesforce
Heroku availability correlates pretty strongly to AWS US EAST availability. We had a couple of times where there was a Heroku-specific issue but not for the last 7-8 months.
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Performance
Cisco
No answers on this topic
Salesforce
The only issue that I ever have is that about 1 out of 20 deployments (git push) will hang and need to be cancelled and done again.
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Support Rating
Cisco
Support for this platform is unmatched. I've used only a couple of other platforms, honestly, but Cisco Intersight's support system really works, and they do a great job. Any issue I've had was solved in a timely manner with a polite representative who cared about helping me and not just plainly reading off of a script that doesn't actually help. I rate it well.
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Salesforce
I've used it for many years without facing any major problem. It's not hard at all to get used to it, it's documentation is outstanding and simple. We are close to 2020 and I don't think most of the existing companies or startups should still face old problems such as wasting time deploying code and calculate computing resources.
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Implementation Rating
Cisco
No answers on this topic
Salesforce
Be ready to pay a bit more than expected in the beginning if you're migrating from a big server. The application is probably not ready for the change and you have to keep improving it with time.
It's also important to consider that you can't save anything to the disc as it will be lost when your application restarts, so you have to think about using something like S3.
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Alternatives Considered
Cisco
I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
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Salesforce
Heroku is the more expensive option for hosting compared to some of the cloud platforms we investigated, but it's worth it for us because of the plug-and-play nature of Heroku deployment. We can be up and running in a few minutes and know with precision how much it will cost us each month to run the application, unlike Amazon Web Services where you have to go to great pains to configure it correctly or else you might end up with a shocking monthly bill. Overall, spending the time to configure Amazon Web Services or one of its competitors is likely the more affordable and powerful choice, because you have control over so many specifics of the configuration. But it also requires the burden of continuing to maintain and update your AWS instance, whereas with Heroku they take care of security fixes and platform upgrades. It's a great service and we are happy to pay the extra cost for the value-adds Heroku provides.
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Return on Investment
Cisco
  • It is positive for a few people being able to manage a lot of hardware
  • It does put the management in the cloud, which some could argue is a security vulnerability.
  • It is difficult to move hardware from Intersign managed to standalone.
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Salesforce
  • It has been critical in seamlessly operating our platform with runs all of our programs.
  • It has been impressive with its ability to scale quickly which results in the growth of our work.
  • It allows for tracking of different features which allows for quick problem solving which saves us time.
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