Cisco Intersight Infrastructure Service vs. SUSE Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Intersight Infrastructure Service
Score 8.0 out of 10
N/A
Cisco Intersight Infrastructure Service (IIS) is an infrastructure lifecycle management solution that helps IT operations teams manage their compute, storage, and networking infrastructure—wherever it is—all from one place. Designed for Cisco UCS and HyperFlex customers, Cisco IIS simplifies infrastructure management to help teams deliver outstanding digital experiences. IIS can be used to operate with consistency and control, strengthen an organization's security posture, and increase…N/A
SUSE Manager
Score 8.8 out of 10
N/A
German company SUSE offers SUSE Manager, a software defined infrastructure Linux server configuration management tool supporting patching, provisioning of Linux servers, and related actions.N/A
Pricing
Cisco Intersight Infrastructure ServiceSUSE Manager
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Intersight Infrastructure ServiceSUSE Manager
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
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User Ratings
Cisco Intersight Infrastructure ServiceSUSE Manager
Likelihood to Recommend
7.5
(23 ratings)
7.7
(11 ratings)
Likelihood to Renew
8.2
(3 ratings)
9.2
(2 ratings)
Usability
8.5
(6 ratings)
-
(0 ratings)
Support Rating
7.5
(22 ratings)
7.6
(2 ratings)
Contract Terms and Pricing Model
8.4
(4 ratings)
-
(0 ratings)
Professional Services
8.5
(2 ratings)
-
(0 ratings)
User Testimonials
Cisco Intersight Infrastructure ServiceSUSE Manager
Likelihood to Recommend
Cisco
Cisco Intersight is very well suited for doing firmware upgrades across all of your cisco hardware. So far we have had no problems pushing out new firmware. It's also well suited for hardware management. Cisco TAC has the ability to pull logs for the IMC for themselves, which saves you from having to pull the logs yourself and then uploading them to the case. It may or may not be appropriate for upgrading operating systems. I have not been able to test it.
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SUSE
In our specific use case, SUSE Manager is extremely useful. We're having a large landscape that is divided into intake, development, quality and production with a couple of different SUSE flavours that need to be automatically rolled out, configured, patched and maintained, everything from up to date repositories that are cloned on a daily basis straight from SUSE.
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Pros
Cisco
  • Ease of implementation of our UCS-X Platforms
  • Ease of Management
  • Cross visibility to our Data Center Infrastructure (Network, Storage, Compute)
  • Ability to Automate our configurations
  • Ability to create profiles for better consistency and standardization
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SUSE
  • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
  • Uses a lite version of Salt to run commands or scripts on any numbers of servers at once.
  • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
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Cons
Cisco
  • Interface is quite slow
  • Interface tree (navigating between server, profile, blade, chassis, FI, etc) is counterintuitive and needs more links in the tree
  • Deploying minor changes takes much longer than in UCSM or UCSC
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SUSE
  • The cloning of patches when using the content lifecycle module in a multi-environment landscape with many SLES flavours is a bit cumbersome.
  • More premade saltstate for default applications are always nice to have.
  • Upgrading SUMA could be easier, especially when a Postgres upgrade is also required.
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Likelihood to Renew
Cisco
We use it every single day and love the ease of it and the integration of all our servers
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SUSE
I am expanding the use of SUSE Manager throughout our organization and can't imagine going back to the "wild wild west" we had before.
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Usability
Cisco
Usability of Cisco Intersight is highly dependent on the licensing purchased. The default (free) license level provides a lot of value for the minimal amount of effort to implement. The paid license levels provide additional features (detailed inventory, configuration management and deployment, etc.)
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SUSE
No answers on this topic
Support Rating
Cisco
Support for this platform is unmatched. I've used only a couple of other platforms, honestly, but Cisco Intersight's support system really works, and they do a great job. Any issue I've had was solved in a timely manner with a polite representative who cared about helping me and not just plainly reading off of a script that doesn't actually help. I rate it well.
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SUSE
SUSE Manager provided a top-tier support person on site to us for two days to help integration. We did all the standard stuff they help with before he arrived. We were able to use him to get all the tricky stuff identified and solved in the short time we had. Had they sent us a lower-tier guy, it would have been a waste. I was impressed they sent such knowledgeable person.
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Alternatives Considered
Cisco
I personally think that Cisco Intersight Infrastructure Service is at the top of its class when it comes to managing data center hardware. The cloud-connected design feels very modern and easy to use. The mobile app is something I wouldn't expect to get in a server management tool. The way it can update, monitor, and manage our servers is very nice. Overall, we are very happy with it.
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SUSE
The other competitors also have a good platform and service, but we went with SUSE due to cost. The price was best and we needed to keep under a certain budget. The functionality was perfect for what we needed so we took the step forward. This allows us to manage our Linux environment within the manager and update or deploy specific tasks to each as needed.
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Return on Investment
Cisco
  • It is positive for a few people being able to manage a lot of hardware
  • It does put the management in the cloud, which some could argue is a security vulnerability.
  • It is difficult to move hardware from Intersign managed to standalone.
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SUSE
  • Manages patch levels for most Linux OS by: date, group, cloud or custom channels
  • Make it easy to audit our own infrastructure.
  • Allows the joining of groups inside SUSE Manager to quickly access or work with servers so grouped.
  • 24/7 support team.
  • Automatic deployment.
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ScreenShots