Cisco Meraki Dashboard vs. Intermapper

Cisco Meraki Dashboard is a great solution for managing a large number of networks across a single organization or multiple. For new projects we are able to set up the entire network in the dashboard with all of the needed settings, plug all of the devices in at our office and have them download their settings, so on the date of deployment, the equipment comes online and is ready to go immediately.

Incentivized

Intermapper is a light weight, quick and easy to use monitoring application. It will get you up and monitoring key infrastructure devices with a simple management interface and effective alert system that doesn't generate a lot of noise. It provides mobile device access through a web interface and is relatively inexpensive.

Incentivized

• The ability to monitor any port and get accurate information on its activity.
• The ability to port cycle and reboot remotely. This is best for off-hour reboots.
• Being able to search for devices through the client page with an IP address or MAC address saves time on device searches.
• It is an easy process to add and remove devices to different organizations.

Incentivized

• The best thing about Intermapper is that it is map-based. You start by building your map, which is done completely automatically. I've used many different monitoring software packages, Solarwinds, Nagios, Opmanager, and it is a royal PITA to create live maps with those.
• Another great feature is that it shows you, visually, the bandwidth utilization of your network by using "ants" and color codes. Incredibly useful.
• Alarms are very easy to setup, again much easier than the packages mentioned above.

Incentivized

• Cloud communication could be improved
• Rebooting network switch like an MS120 remotely takes more time vs MX64 for some reason
• Quicker response time for status updates. Cisco Meraki Dashboard take too long to update sometimes
• Uptime for all devices not just the switches but firewalls and APs would be great to have
• Timeline improvements/more detail timeline

Incentivized

• Setting up probes in bulk can be difficult, so it can take a long time to get the system set up correctly to start.
• Sometimes the probes can be sensitive and report false positives.
• Interface can be a little clunky and non intuitive at times.

Incentivized

The dashboard is easy to navigate and offers many pages that are loaded with information. Cisco Meraki adds new features to the dashboard based on customer feedback and I have seen so many updates and changes that have improved upon the previous version. Most recently they have added Cisco's AI and are looking at an Automation option that will only further improve usability.

Incentivized

Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.

Incentivized

The product works well and is very easy to maintain. As such, we haven't had many occasions to use support. When we have called them they were easy to contact and responsive to our questions. We have had the product for years and it may have been a year or better since the last time we contacted them.

Incentivized

The Cisco Meraki Dashboard is of course the most user friendly and the NDFC is being modified to look similar to the Cisco Meraki Dashboard as of today.

Incentivized

Intermapper is a cross between WhatsUp Gold and Nagios. WhatsUp Gold being for a less technical end-user and Nagios doing more than just SNMP scans and up down monitoring.

Incentivized

• It's definitely allowed us to operate with a smaller team and allowed us to troubleshoot issues quicker. The Meraki dashboard with Meraki APs has helped us identify issues on our wireless network, monitor the health, and really help our remote locations out with troubleshooting and getting devices online quicker.

Incentivized

• Downtime costs money. Every minute we can get ahead of an outage is time that a plant is not sitting there waiting. We don't need to wait for a call from a plant, we know they are down immediately and we can begin troubleshooting.

Incentivized