Cisco Meraki Dashboard vs. OpenText Network Node Manager i (NNMi)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Meraki Dashboard
Score 9.0 out of 10
N/A
As a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A
OpenText Network Node Manager i (NNMi)
Score 8.1 out of 10
N/A
OpenText Network Node Manager i is a network management platform acquired by Micro Focus from Hewlett-Packard Enterprise, and now supported by OpenText.N/A
Pricing
Cisco Meraki DashboardOpenText Network Node Manager i (NNMi)
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cisco Meraki DashboardOpenText Network Node Manager i (NNMi)
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Meraki DashboardOpenText Network Node Manager i (NNMi)
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Cisco Meraki Dashboard
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Score 9.0 out of 10
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User Ratings
Cisco Meraki DashboardOpenText Network Node Manager i (NNMi)
Likelihood to Recommend
9.0
(116 ratings)
8.0
(5 ratings)
Likelihood to Renew
9.2
(4 ratings)
-
(0 ratings)
Usability
8.9
(115 ratings)
8.0
(1 ratings)
Support Rating
9.0
(1 ratings)
1.0
(1 ratings)
User Testimonials
Cisco Meraki DashboardOpenText Network Node Manager i (NNMi)
Likelihood to Recommend
Cisco
Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.
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OpenText
Well-suited for large-scale deployment without needing more servers. Linux installation is quite stable, and Polling of a large number of devices is well managed. Less suited to Network Observability scenarios or cloud network monitoring.
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Pros
Cisco
  • Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.
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OpenText
  • Fault and Performance Monitoring
  • Performance Reporting
  • Alerting and Flexible threhsolds
  • Product stability
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Cons
Cisco
  • Some features are unavailable when the network doesn't have a switch (network topology, for example)
  • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
  • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
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OpenText
  • More out of the box monitoring parameters features
  • Improved GUI
  • Independent reporting functionality within NNMi
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Likelihood to Renew
Cisco
Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs
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OpenText
No answers on this topic
Usability
Cisco
Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.
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OpenText
NNMi's user interface is described as well-designed and intuitive, making it easy for users to navigate and perform tasks quickly, thereby enhancing the overall user experience. The system offers a powerful network discovery mechanism that maps out your network's physical and virtual topology, enabling you to visualize connections between devices and identify potential issues. Fault monitoring is at its best. NNMi provides a unified environment for viewing faults, availability, and performance data, consolidating essential information into a single platform.
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Support Rating
Cisco
Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
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OpenText
Support is long and arduous and often are unable to help resolve the issue. We often have to do escalations or duty manager to get things moved. Even with a technical account manager, we do not see much improvement from a support point of view. This is an area where Micro Focus has a lot of improvement to do.
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Alternatives Considered
Cisco
Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.
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OpenText
Even though there are many products in the market such as from Solarwinds, CA Spectrum (no DX Spectrum), PRTG that offers similar or even with more flexibility the fault and performance monitoring still Micro Focus is a very nice tool when it comes to Scalability and Stability with all necessary monitoring coverage. There is no external database required and hence less issues with integration.
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Return on Investment
Cisco
  • When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
  • Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
  • Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
  • Customer support and Cisco's technical team has been very helpful and responsive.
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OpenText
  • HP NNM is very good at producing root cause analysis. MTTR is reduced with NNM.
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ScreenShots

Cisco Meraki Dashboard Screenshots

Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port