TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Meraki Dashboard

    Score8.9 out of 10
    N/AAs a cloud-managed network management solution, the Cisco Meraki Dashboard enables users to provision, configure, and troubleshoot global networking and IoT deployments.N/A

    Sumo Logic

    Score8.9 out of 10
    N/ASumo Logic is a log management offering from the San Francisco based company of the same name.

    $3

    Per GB Logs

    Pricing
    Cisco Meraki DashboardSumo Logic
    Editions & Modules
    No answers on this topic
    Essentials
    $3.00
    Per GB Logs
    Enterprise
    $4.00
    Per GB Logs
    Enterprise Security
    $4.25
    Per GB Logs
    Enterprise Suite
    $4.75
    Per GB Logs
    Offerings
    Pricing Offerings
    Cisco Meraki DashboardSumo Logic
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco Meraki DashboardSumo Logic
    Considered Both Products
    Cisco
    No answer on this topic
    Sumo Logic
    No answer on this topic
    Key User Insights
    Would buy again
    97%
    Would buy again
    113 Answers
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    106 Answers
    100%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    112 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    79 Answers
    No answers on this topic
    Implementation went as expected
    99%
    Implementation went as expected
    97 Answers
    100%
    Implementation went as expected
    6 Answers
    Best Alternatives
    Cisco Meraki DashboardSumo Logic
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    Cisco Catalyst Center
    Score8.5 out of 10
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    Cisco Prime LAN Management (discontinued)
    Score7.7 out of 10
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco Meraki DashboardSumo Logic
    Likelihood to Recommend
    8.9
    (116 ratings)
    9.7
    (17 ratings)
    Likelihood to Renew
    9.2
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (115 ratings)
    9.0
    (5 ratings)
    Support Rating
    9.0
    (1 ratings)
    8.7
    (6 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    6.2
    (3 ratings)
    User Testimonials
    Cisco Meraki DashboardSumo Logic
    Likelihood to Recommend
    Cisco
    Well suited is if you do configuration one time and roll out to multiple sites, multiple networks, multiple wireless S societies. You create a profile and rollout, and you use automation that takes care of a lot of your manual work. So it's pretty suitable for those divers. Anything related to customization that a Cisco Meraki Dashboard doesn't offer and you use your other automation tool, I think there is an improvement for Cisco Meraki Dashboard to involve all those features and integrate with other third party services.
    Incentivized
    Read full review
    Sumo Logic
    SumoLogic is a fantastic log aggregator and analysis tool, a fine alternative to Splunk. Searching is powerful and mostly intuitive and results come fast. If you have application logs in clusters or Kubernetes pods that lose their logs every time they're restarted, Sumo is the solution for you
    Incentivized
    Read full review
    Pros
    Cisco
    • Oh, just the ease of use. I am not an IT technical expert by trade—I’m more on the leadership side. So this makes it easy for me to understand everything that is going on and be able to provide an honest review of how the organization is doing at that particular time.
    Read full review
    Sumo Logic
    • Sumo Logic allowed for our InfoSec team to ingest logs from our CDN directly, in real-time, instead of massive compressed archives that were sent every two-hours (the only alternative at the time). Sumo Logic had an app for these logs, that allowed us to easily get an immediate payoff from the data, with canned dashboard and saved searches.
    • Sumo Logic has a fairly extensive REST API when it comes to log sources, source configurations, dashboard data, searches, etc. Their wiki for the API is usually kept up to date.
    • Sumo Logic, during the period of time I had used their product, had added the ability to configure agents via configuration files. This allowed customers to configure their endpoints, and modify the endpoints, with configuration management tools like Chef / Puppet / Salt. Beforehand, the only option was to always make changes either via the web portal or REST API.
    • The solutions engineers were extremely helpful, and easily reachable when issues would occur.
    • Users at our company found it easy to get started, working on new dashboards, scheduled searches, and alerting. The alerting worked well with our third-party paging tool.
    Incentivized
    Read full review
    Cons
    Cisco
    • Some features are unavailable when the network doesn't have a switch (network topology, for example)
    • I wish there was an overview for all organizations with pending firmware updates, rather than going through one-by-one.
    • I would like to have some of the switch tools available for firewall devices (port cycling, line testing).
    Incentivized
    Read full review
    Sumo Logic
    • I like the help center, but I think if it had more GUI tools, it could help new users.
    • Pulling out data is sometimes hard to read, (Maybe if I knew how to export data better, this would not be an issue for me).
    • I would like better know-how on how to create reports that will help our business.
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Very pleased with he product overall. it is used as expecting + easy to use and very scalable if we want to add new orgs
    Incentivized
    Read full review
    Sumo Logic
    No answers on this topic
    Usability
    Cisco
    Cisco Meraki Dashboard is a modern interface that makes it easy to find devices and their health status. It has powerful remote tools that can help you manage every aspect of the network at a granular level. Something that may be frustrating is that some advanced settings are sometimes oversimplified, and the customization is limited.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic is very powerful but definitely requires some configuration work to get the most out of it. You can get a certification related to this, but it is definitely not something you can just throw together.
    Incentivized
    Read full review
    Support Rating
    Cisco
    Support seems very knowledgeable and provides detail summary about the call. They even follow up later to check on your case.
    Incentivized
    Read full review
    Sumo Logic
    I would give this rating because I attended a free Sumo Logic training at a WeWork in Chicago. I found the training very useful, and I learned a lot of features that I was not aware of before I went to the training. I like the idea that SumoLogic provides free training seminars. I am certified in level1, and I plan on certifying to level2.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    No answers on this topic
    Sumo Logic
    I was satisfied with the implementation, as at the time, it was the best way to implement the product with the available feature sets in Sumo Logic. User creation and management became more of an issue during continued use, instead of it being an issue related to deploying the product in our environment.
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    Cisco Meraki Dashboard is easy to use compared to other vendors. They do not have all the intricate configurations offered by products from competitors, but for the price point and what it gives you there is nothing better. The lower learning curve with onboarding a new hire and get them familiar with Meraki is much easier which our company loves.
    Incentivized
    Read full review
    Sumo Logic
    Sumo Logic works very well out of the gate. For a small business it has given us what we need. I worked at a larger company previously, and we produced so many logs we had to create a custom logging service to handle them all. Cost and availability are big issues when deciding between the different services, whether self maintained and hosted, or provided by another company.
    Incentivized
    Read full review
    Professional Services
    Cisco
    No answers on this topic
    Sumo Logic
    I've assisted several OneLogin customers with partner accounts to Sumo Logic. It has always been pleasant.
    Read full review
    Return on Investment
    Cisco
    • When there's an issue with communication to the cloud. EX: unable to fetch configs. This due to like new device being installed or if you have to factory reset the device. This has been a negative impact.
    • Incorrect status. Sometimes the status of the device or network is not reflected as it should be. This has had a negative impact in the past. However, for the most part, the Status is fairly accurate.
    • Incident response has been very good. Anytime an issue has been reported to Cisco regarding Cisco Meraki Dashboard, the issue is quickly investigated and doesn't take long to resolve.
    • Customer support and Cisco's technical team has been very helpful and responsive.
    Incentivized
    Read full review
    Sumo Logic
    • I can't think of any negative side effects other than it being SO slow sometimes, but compared to Splunk everything is slow
    • It's SO much cheaper than Splunk that the time it takes to query information is well worth it
    • In the times that we've had Sumo go down or stop logging information, we've found that we'd be absolutely lost without Sumo
    Incentivized
    Read full review
    ScreenShots

    Cisco Meraki Dashboard Screenshots

    Screenshot of Connect MS225 24portScreenshot of ConnectMS225 24portScreenshot of SECURITY MX64WScreenshot of SECURITY MX64WScreenshot of Connect MS225 24port