Cisco Meraki MX vs Cyberoam

• The appliances are very, very easy to use. You could set one up for basic use with minimal documentation.
• Intuitive menus in the Meraki Dashboard make traversing your options and finding what you need very easy.
• Good support options and a healthy knowledge base with well-written guides.

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• Easy to use compared to other firewall/UTM products
• Good for SMB and enterprise, but also high marks for a K-12 use case
• Longevity and reliability

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• As soon as network equipment is seen by the MX, it labels it, making it confusing as to if a device is rogue
• The reporting in the Client window is not real-time, [it's] not really accurate until some time has passed
• Individual client bandwidth usage seems to be inaccurate in the clients window

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• Without mentioning an alternative brand, there is another leading company who has updated with firewall UI quite a bit. They offer an expanded line-up to meet a wider array of needs including specific appliances for web caching, proxy servers, and other products that have the same and familiar UI across the products. Each of the products does have some overlap so that customers can choose the right appliance for their use case.
• After being acquired by Sophos, we saw our year-over-year costs escalate significantly since our original maintenance contract. They should consider revisiting the pricing, especially for education.
• They should consider a current market analysis and see how the market is changing and adapting with other lower cost appliances for their product line up.

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• Previously I managed Cisco ASA equipment and enjoyed these firewalls. The need to train other admins and deployment at MSP clients were at the top of my list for switching to Meraki MX. The learning curve is much less steep for new security admins and the central dashboard allows coolabritive efforts when admins are in different locations. Built-in change management makes it easy to see who made specific changes as changes are logged on the dashboard.
• Other content filtering solutions that I have used had more bells and whistles, but given the cost, complexity, and management overhead, I am very pleased with Meraki’s solution.

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• Positive - time and cost savings on management
• Positive - still best in class for ease of CIPA compliance for K-12
• Negative - escalating costs are pushing us away from the solution

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