Overall Satisfaction with Cisco Meraki MX
We leverage Meraki MX as our primary security appliance for our U-Haul operated retail locations, repair shops and manufacturing plants — over 2500 locations in total, and as our Auto-VPN concentrator hubs. I was involved with the initial testing and rollout of these devices, am the Engineering SME for Meraki within U-Haul, and manage/train our operations and support teams that handle move, add, change actions every day. The primary business problem that Meraki solved for us was providing a lower barrier to entry for our technicians and role based access control through the cloud management dashboard. Previously, we used Cisco ASA-5506, and the amount of know-how required to make changes and monitor these devices was much higher — limiting the amount of skilled workers. Our NOC is now augmented by hundreds of field technicians who can also leverage the tools of the Meraki platform. A secondary benefit to the MX67-C in particular is the built in cellular modem providing failover or even standalone WAN connections for locations waiting for dedicated broadband connections. All in all, Meraki MX has allowed our organization to scale our networks FAR more nimbly.
- Ease of use
- Auto-VPN + SD-WAN
- Cellular Failover
- Robust Alerts via Webhooks
- Firewall Policies
- Hardware Performance Statistics
- IPS Performance + Efficacy
- Limited port counts when leveraging network templates on higher end units.
- No options for HTTPS decrypt or encrypt visibility
- No EIGRP Routing
- No ability to clear ARP table / release DHCP leases through GUI
Do you think Cisco Meraki MX delivers good value for the price?
Yes
Are you happy with Cisco Meraki MX's feature set?
Yes
Did Cisco Meraki MX live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Cisco Meraki MX go as expected?
Yes
Would you buy Cisco Meraki MX again?
Yes
- Time to discover root cause + remediate
- Ease of use
- More easily scaled than our previous solution.
Meraki's ease of use has improved every aspect of our network support process. We now have self-serve options for our field technicians. What would have taken months and Cisco training to help new hires understand is now done in weeks. The amount of time to stand up a new MX is also a fraction of the ASA platform we’ve replaced it with.
Our rollout to Meraki has allowed us to completely overhaul our field networks. Improving observability, but ease of use, WiFi performance, troubleshooting tools and more. We can efficiently and effectively solve problems that were accepted as “the norm” before. It’s allowed our staff to focus on serving customers, rather than waiting on equipment changes and hours + days of troubleshooting to hunt down issues now displayed immediately in the dashboard.
Meraki is just easier to use and deploy. It’s not the cheapest option, nor is it the most feature rich or performant firewall platform. But when you need something that works and meets PCI/HIPAA compliance, with very little effort to use, this is the ideal platform for you. Meraki handles setup and management far easier than most of its competitors.