Cisco Meraki MX Review
Updated March 20, 2025

Cisco Meraki MX Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • MX64
  • MX67
  • MX68
  • MX68W
  • MX84
  • MX100
  • MX250

Overall Satisfaction with Cisco Meraki MX

Part of the SMB stack. Perfect best in class device for protecting and connecting your local environment and infra structure. easy to keep monitor and if subscription is up to date, then everything is covered. setup is reasonably straight forward and if you don't need the full bells and whistle of the enterprise cisco gear, this gives you more than what you need

Pros

  • site to site with other MX
  • client VPN, got past the funky chinese great firewall
  • great support

Cons

  • the odd non-meraki site to site is not great but supported
  • mix and matching layer 7 rules
  • can drop ship and get smart hands or client to connect via phone call to setup if needed
  • support is out standing, usually over night all rma
The learning curve for new hires are pretty steep already, but making this cloud interface very intuitive and straight forward is a great asset for people to jump right in plus the logging will help revert things if someone tries to be too creative
when you have to use non-Meraki gear to connect things it plays well to get things working, there are some limitations but on the whole it makes it much easier to sort out.
when doing a very large scale deployment of branch offices the MX series had a cap of 50 devices, not sure if this has been increased, but had to create two hops when traversing the limit
light and day, there is a bit more of a cost but well worth the time and cost savings to deploy

Do you think Cisco Meraki MX delivers good value for the price?

Yes

Are you happy with Cisco Meraki MX's feature set?

Yes

Did Cisco Meraki MX live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MX go as expected?

Yes

Would you buy Cisco Meraki MX again?

Yes

Microsoft 365 (formerly Office 365), Infosec IQ, Barracuda Cloud-to-Cloud Backup, HPE Greenlake, HYCU Backup & Recovery for Nutanix, Nutanix AOS
SMB market where full protection of the items behind the firewall is needed. Branch office can be connected in a matter of 30 minutes from unbox to working. With the recent surge of work from home the z3 appliance is a great extension of the office

Cisco Meraki MX Feature Ratings

Firewall
8.4
Identification Technologies
8
Visualization Tools
8
Content Inspection
8
Policy-based Controls
9
Active Directory and LDAP
9
Firewall Management Console
8
Reporting and Logging
6
VPN
10
High Availability
10
Stateful Inspection
8

Cisco Hybrid Work

  • Cisco Meraki MX
  • Cisco Umbrella
  • Working from anywhere (e.g., coffee shop, airport)
  • Working from an office or other company space
  • Working from home
impletment umbrella for dns auth and vpn for non standard connections
users to comply with requirments of connectivity
great easy to deploy solutions and can limit sites
great protection using the combo of umbrella and mx as it's has intergation for both
simple to deploy and have users learn, just need enforment
  • Microsoft Teams
teams is our standard work space tool

Using Cisco Meraki MX

300 - the day to day protection of the firewall features of layer 7 and the ATP.

also for those outside of the office, we rely on the client vpn that is tied to AD, so that random connections are secure. this is even more important with the COVID and the work from home model. we are also looking to go HA with a hot spare since it's such a key point of access now
3 - all admin or senior admins. the administration of this is fairly straightforward and with the cloud portal we can tweak any changes from where ever. The email alerts are a great reminder when things goes wrong and can quickly review the health from anywhere. we don't need to be in the office anymore
  • security from intrusions
  • client vpn
  • stream line setup
  • for the technologically challenged we send out z3 and do a site to site from their home office
  • enable branch office site to site to so that it removes the need for client vpn
love the support and the easy to setup hardware

Evaluating Cisco Meraki MX and Competitors

Yes - sonicwall and microtek replaced with MX68
  • Cloud Solutions
  • Scalability
cloud configurable and don't need trucks rolled to site to deploy, can use smart hands or local user to take photo of infra and walk them through
nothing, we were certified with the CNNA and got lab gear to setup and test stuff. i miss that program

Cisco Meraki MX Implementation

claim unit in dashboard
transfer roles and done
  • Implemented in-house
Yes - planning on what is needed,
review the hardware specs to ensure it covers current and possible future neded
Change management was minimal - one for one replacment
  • non, in place replacement

Cisco Meraki MX Training

  • Online Training
  • In-Person Training
great when they offered it, really tested your knowledge with hands on and see what your peers from other orgs know. glad to see that we were ahead of the curve of what our peers knew
it was okay as it was moderated but still better than nothing and done via semi self paced webex meeting

Configuring Cisco Meraki MX

for 99% of the use case there is no issues. it's just when there is some highly specialized need that the MX is a bit limited but these are the extreeme outliers
we use our harded SOP and revise when there are new features on a semi annual bases
No - there is no facility to customize the interface
No - the product does not support adding custom code
love the API to get things working

Cisco Meraki MX Support

they are great and have the community forum which have great community input and real life users answering stuff around meraki gear
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
no, standard support is enough with the licnese paid
when i needed to know an alternative to getting android onto the vpn and they got me access to early release beta to test

Using Cisco Meraki MX

not fully configurable like the big brother cisco but good enough for SMB and smaller enterprise useage
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • site to site vpn
  • easy geo locaiton
  • high avaliability is easy
  • vpn protocols locked in, but these features are easy to work around
Yes - very basic and limited, generally just use the web interface as the mobile is more for seeing if the network is up and can't really do much

Cisco Meraki MX Reliability

only had to rma a few units and this is due to just long term use and failure. easy to replace and usually overnight. not a huge loss as it's add to dash board and go
almost perfect as there is always room for imporvement but for the price and effort to maintain well worth the ROI

Integrating Cisco Meraki MX

  • auvik
reporting and monitoring into auvik, easy with api
all good so far
  • API (e.g. SOAP or REST)
if you can, add the intergration as soon as possible

Relationship with Cisco

easy to deal with, and great on responses
support is top tier and on the ball
none

Upgrading Cisco Meraki MX

Yes - seamless, a few minutes of down time but easy to upgrade as config just take over
  • easy to upgrade
  • no reconfig required
  • add to dashboard add ip's and go
  • same near seamless transition just buy, install and use

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