Cisco Meraki MX review
Updated July 28, 2025

Cisco Meraki MX review

Shayne Caffrey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Modules Used

  • MX67
  • MX67W
  • MX67C
  • MX450

Overall Satisfaction with Cisco Meraki MX

We implement Cisco Meraki MX devices both in our own IT practice and in our client's businesses. Cisco Meraki MX devices are the standard firewall that we recommend for making sure that all of our client networks are protected and that our team can easily manage remotely for our clients.

Pros

  • The Cisco Meraki MX series is phenomenal at allowing us to remotely manage networks. So the devices usually act as the brain behind our client's networks, which makes it really, really easy for our team to take a look at what's going on in those client network environments, resolve any issues, and make sure that our client's networks are staying secure.

Cons

  • They are well, they're very, very easy to use. They also lack some of the more complex customizability and complex functionality that other networking devices offer.
  • It's been a very positive impact in terms of our operational efficiency. Because we can standardize all of our clients on the Meraki platform, and because the Meraki platform is so easy to use, deploy, and manage, it's really improved our taxability to respond to tickets, reduce downtime all in a way that's very simplistic and consistent across all of our different client networks.
The ease of deployment and management is the entire reason that we've standardized on the Meraki MX platform. The Meraki are very, very easy for our internal teams to manage and monitor for all of our client networks. They're very, very easy to deploy out in all of the various different networks that we push them out in. We manage so many different businesses, so many different businesses have different networks set up, but the Meraki MX is really, really easy to integrate into those networks regardless of how complex or simple or different each of those are.
We are really big on integrating into the entire Meraki line. We usually put in the MX device as the firewall. It often acts as the brain of the network, but we're also do a lot of Meraki switches, we'll do temperature sensors, we'll do Meraki cameras. All of this is to have this unified, cloud managed platform that's very, very easy for us to support and for our clients to support themselves.
In terms of scalability, it's a very scalable solution. We're able to deploy it to single location clients. We're also able to deploy it out to multi-location clients, and those multi-location clients can all connect very, very easily and all be managed from the central platform, which makes it a lot easier for our guys and a lot easier for our clients who are managing it themselves.
We come across a lot of different products in a similar space, so we run across SonicWalls all the time. We run across Fortinets all the time. We're constantly looking, evaluating our tech stack to see what would make the most sense. And every time it always comes out for the Cisco Meraki line is always the best in class for us.

Do you think Cisco Meraki MX delivers good value for the price?

Yes

Are you happy with Cisco Meraki MX's feature set?

Yes

Did Cisco Meraki MX live up to sales and marketing promises?

Yes

Did implementation of Cisco Meraki MX go as expected?

Yes

Would you buy Cisco Meraki MX again?

Yes

The Cisco Meraki MX devices actually really helped us with a specific client that we work with. They are a property management company in the multifamily housing space. What the MX devices allowed us to do is take a record back of all of the network traffic, which was really important because they had a resident who was claiming that the local wifi, the shared wifi at the property was the cause of them losing all of their credit card information. Because the Meraki MX device was able to provide a network log of all of the traffic, we were able to actually go back and prove that that resident did not lose their information because they were connected to the wifi. The property management company was so impressed with that, that they decided to go forward with an initiative to roll out MX devices to all of their properties.

Cisco Meraki MX Feature Ratings

Firewall
Not Rated
Identification Technologies
Not Rated
Visualization Tools
Not Rated
Content Inspection
Not Rated
Policy-based Controls
Not Rated
Active Directory and LDAP
Not Rated
Firewall Management Console
Not Rated
Reporting and Logging
Not Rated
VPN
Not Rated
High Availability
Not Rated
Stateful Inspection
Not Rated
Proxy Server
Not Rated

Using Cisco Meraki MX

15 - Several of our departments use Meraki MX devices. The IT and Cybersecurity departments use the devices to protect our own network along with our client's networks. Operations also uses the MX Device logs to make changes in business practices based on data. Our sales department uses MX devices for demos when selling to clients to protect their networks.
13 - Nearly everyone on our IT support team can support Meraki MX Devices. It takes a basic level of IT support, troubleshooting, and networking knowledge to support them, but the easy-to-use interface means that even most of our lower level technical staff can support them to a large degree. Firewall tickets don't always require a network engineer level of expertise to resolve.
  • Securing our own organization
  • Securing our client's networks
  • Unifying all of our client's networks on a standardized platform
  • We used Meraki logs in an apartment complex to prove that a resident's data was not stolen while connected to the free community Wi-Fi
  • For property management companies, we've used web content filtering to prevent torrenting of copyrighted material on community networks. This has stopped ISP letters and reduced our clients' liability
  • We intend to use APIs to connect Meraki and all of our security stack into an AI analysis tool to produce comprehensive, executive-level reports on the security of our clients' networks.
Cisco Meraki is a great platform, and we've been extremely happy with how it has performed in our network and our clients' networks. The MX devices specifically often act as the "brains" to our clients networks. They are solid performing devices and easy to support, making them very important to our MSP operations.

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