Cisco routers support secure, reliable enterprise connections. These enterprise routers help users implement an intent-based, future-ready WAN that is constantly learning, adapting, and protecting. Deploy routers for the branch, cloud, co-location, or the data center with any type of connectivity, including MPLS, Internet, and 4G LTE. With over 30 years of experience and an end-to-end portfolio, Cisco routing solutions can deliver for today’s networking needs. The vendor promises to help…
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GFI KerioControl
Score 8.5 out of 10
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Kerio Control is a next-gen firewall for SMBs, from Aurea SMB Solutions (formerly GFI Software).
Cisco Routers, particularly ASRs, are well suited at the edge or perimeter of your network topology since they're capable of aggregating large data and performing fast packet processing. To be even more specific, they are great at handling full internet BGP route tables and aggregating multiple WAN connections. Some scenarios where they may be less appropriate might be for much smaller sites running less critical services that may not need "state of the art" enterprise routers.
IT works very well in the non-profit and small business space when there is a need for remote access or connecting several sites in a point to point VPN, user management and rule creation are very easy. The use of the MyKerio website for remote management also makes it easy to troubleshoot problems and make changes if technical staff are not onsite.
We are extremely likely to renew, as we have been very happy with our Cisco Routers for over 10 years. Their uptime as well as stable nature makes them ideal for us, as we are an industry that cannot afford downtime. We trust our partner to recommend our next model Cisco, when the time comes.
The best thing about Cisco products is their presence in community. When you have a problem you can do quick search and find whoever else had the same question and expert answer for that question. Other thing is there are Cisco certified people we can find very easily if want some help with comissioning these products
Very easy to use and manage, user training takes less then 10 minutes. Technicians can perform basic tasks with less then an hour of training and can master it in under a year.
Cisco support is very good. Of course, sometime you will run into support guy that isn't up to the task. Buf overall, the support system is well structure. You know if this support isn't able to help, you can esclate the situation to find another help. Also, their documentation is well developed and can be very useful.
Support is very slow to respond and it takes a long time to convince level 1 techs that you need to be moved up to someone more senior. I believe support is outsourced and they are graded on how few tickets they need to escalate to higher tiers so they will try to figure out a solution even if it is detrimental to the overall support experience.
Other vendors definitely bring some great features. We've gone from Fortinet to HPE, to Ruckus. Each product has benefits to consider. For us, Cisco is a trusted brand that's used about thousands of customers and many fortune companies. While some of the newer or smaller players have great features, Cisco has most of the same plus time in the trenches.
We found Kerio Control to provide the most features and easiest management of all the solutions we looked at, while cost was not the lowest the value was by far the best when you considered all the factors, costs, and manhours involved in deployment and management.