Cisco Secure Endpoint vs. Cisco TrustSec vs. CrowdStrike Falcon

To handle modern cyber threats such as malware, ransomware, and other known and unknown threats, Cisco Secure Endpoint is a handy option because it is EDR-capable, always updated, and effectively hunts for threats and blocks them before they cause harm to the business. It is reliable, and I recommend it because it has always protected our business from cyber threats.

Incentivized

• Control access to critical enterprise resources by business role, device type, and location, so policy changes can be made without redesigning the network.
• Easily manage access control and segmentation while maintaining compliance.
• Create and manage policies in an easy-to-use matrix.
• Reduce the need for costly network re-architecture by automating firewall rules and access control list (ACL) administration.

Incentivized

CrowdStrike Falcon is ideal for large, cloud-native enterprises that prioritize advanced behavioral detection and have a mature SOC to manage their intelligence. However, its cloud-reliant architecture makes it a poor fit for air-gapped or offline networks. Additionally, small organizations with limited staffing may find it difficult to manage, while teams that require integrated SOAR and vulnerability management might be discouraged by the need for additional licensing to unlock those capabilities.

Incentivized

• Threat identification: it finds things we wouldn't have even been looking for.
• Integration with Secure Malware Analytics for automatic submission of suspicious files.
• In-depth and complex configuration options for finely tuned policies for different users and endpoints.
• Part of the Cisco Secure Client product for easier distribution and reduction of running agents on end-user devices
• Integrates with Secure-X for single-pane of glass view of dashboards.

Incentivized

• Reduce operational expenses by simplifying network segmentation and defining security groups based on business roles, not IP addresses.
• Limit the impact of a data breach by quickly isolating and containing threats using technology already in your network.

Incentivized

• The Log analysis is very detailed and easy to use.
• Prevent and block all type of malwares.
• Great threat intelligence which is very up-to-date with the recent cyber attacks
• very user friendly in access and management
• Automated feature of detecting, taking action and closing incidents using fusion workflow.

Incentivized

• Frequent name changes are not helpful
• Some of the reports that get sent are very high-end reports with lots of information. It would be nice if there was a simplified report that could be sent automatically when an issue is identified on a computer

Incentivized

• Help and solutions if needed, support

Incentivized

• The Dashboard can become overwhelming at times, too much information to absorb
• Computers that may have made it out into the field without the endpoint sensor are very difficult to find
• As with all systems that rely on machine learning false positives occurr

Incentivized

the renewal must be studied with different factors

Incentivized

Crowdstrike has a large suite of tools built for helping the engineers triage and respond to security event whenever identified. The ability to customize the security policies and implement more granular policies to different devices based on the functionality is unmatched. Crowdstrike provides so much of ability in a decent budget which ascertains the value for money or ROI.

Incentivized

AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.

Incentivized

I think it is a complete and very trustful XDR platform, with very few False Positives. It is very well supported by highly skilled professionals on all levels: from pre-sales engineers, Customer Account Managers and support engineers.

Incentivized

no complain and no issue with availability

Incentivized

In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.

Incentivized

Support is generally pretty fast and gets right to the issue. We haven't had to use them much, fortunately, but the issues and questions we've had are usually answered quickly. The customer success manager/account manager you're assigned will also follow up with you on a regular cadence to ensure you're getting the most out of the subscription. There's not a whole lot of room to improve, other than the general confusion about what is/what is not covered in custom packages you're subscribed to. The initial purchase took much longer because of a package name changes and realignments of different modules into those packages.

Incentivized

There is limited amount of learning that can be completed in an in-person training available. In my opinion, the self-paced learning provided by Falcon portal is more useful over in-person training. The support from Falcon is great and useful to overcome difficulties, if any.

Incentivized

The training provided by Crowdstrike Falcon is complete in terms of the depth of technical knowledge and teaches the users about going through with the platform. There are lots of jargons for different tools that Crowdstrike Falcon has and this training teaches them all which helps in managing the platform better. Plus, the regular knowledge checks are also very helpful for the end user.

Incentivized

no participation in implementation

Incentivized

Read the documentation

Incentivized

Other products we use were, I think, well, nothing like Cisco Endpoint. There was Microsoft Defender. I think Sophos and CrowdStrike. I think the visibility and the security. We haven't had any issues with the system. Once it's been implemented, it works fine. The enhancements that come into play, we're benefiting from them. We're benefiting from the Telos threat intel, which is really good as well

Incentivized

I have evaluated Cortex XDR and SentinelOne Singularity alongside CrowdStrike Falcon, and while all three are capable enterprise-grade solutions, Falcon ultimately stood out due to its cloud-native architecture, broader modular coverage, and stronger identity-focused detection. Cortex XDR performs very well in environments already heavily invested in the Palo Alto ecosystem, particularly for network-to-endpoint correlation, but it introduces additional complexity and infrastructure overhead. SentinelOne excels in autonomous remediation and offline protection, especially with ransomware rollback, but is more endpoint-centric and comparatively limited in native identity and exposure-risk context. CrowdStrike Falcon provided the best overall balance by combining NGAV, EDR, identity protection, exposure management, threat intelligence, and managed hunting within a single lightweight agent and unified console, enabling better scalability, faster investigations, reduced tool sprawl, and stronger protection against modern identity-driven attacks, making it the most aligned choice for our security and operational objectives.

Incentivized

• Cisco Secure Endpoint increases visibility into threats on our endpoints, thereby reducing the risk of threat infestation.
• By automatically responding to threats, the tool protects our data and workforce in a timely manner.
• It includes reporting features that help our teams investigate threats more thoroughly and take appropriate action.

Incentivized

• Reduction in IT operational costs

Incentivized

• Due to some of the difficulties with Support and Sales, we are likely looking to change to another vendor. We sometimes don't feel like customers.
• When the bluescreen incident occurred (worldwide outage) in July 2024, we were unable to contact support due to the high volume of calls at the same time. We had to figure out how to remediate it ourselves, which we did, and recovered before the vendor's official release of fixes. It shook my confidence in them.
• The product itself performed well over the last 2 years, which has kept us safe and productive. The product is good.

Incentivized