Cisco Secure Endpoint is easier to deploy and use versus Trend Micro Deep Security. The interface is less intuitive (possibly subjective) when compared to Cisco Secure Endpoint, which required more training for support staff. Also the integration is not as good with Trend. …
Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to …
Being all products of a similar nature, Cisco Advance Malware Protection stands out for its simplicity, low resource consumption, reporting, work dashboards and integration with the rest of the already installed suit.
Those are the most notable aspects, although the rest of the …
AMP is far superior to Symantec in my opinion. It is much more robust and customizable. It is much easier to manage systems and to spot trouble areas. Deploying and upgrading clients is much simpler. It is a much more lightweight client on the desktop. Overall a much better …
When looking for a Malware Protection for Endpoints, AMP was our first and only choice. We like the fact that Cisco has a whole line of security software that can work together and so our goal has been to use the Cisco Suite that includes Umbrella, Firepower, AMP. We are very …
We looked at the other option of full web content filtering and decided this was a better approach for us. We really did not evaluate other options like Zscaler or Sophos.
These products are used in conjunction with Umbrella to help cover the gaps in the product. Websense was the closest product we had in the past, however the cost and operating of the product became more and more difficult and costly.
None of the other products tested offered the simplicity and ease of use of Umbrella and the guarantee that your endpoints will be secured regardless of network.
We did not evaluate any other products as Cisco Umbrella was perfect and already part of the Cisco eco system, so things like native API integration made it a easy decision.
The simplicity of administration, the possibility of having a roaming user scheme with differential security policies for each case, and its integration with other products were key when deciding and undoubtedly generated a very positive impact both in the tasks of the IT team …
Cisco Secure Endpoint is well suited for keeping track of the many different and points that we have in our organization. All of these devices can easily be monitored with Cisco Secure Endpoint. It can monitor our servers and our desktops and laptops in our environment. It isn’t as appropriate for our student devices. However, those aren’t as critical since they are just Chromebooks.
Cisco Umbrella most of the time actively blocks high malicious domain by itself which we found very effective to save our employees from phishing campaigns. Another great use of Cisco Umbrella is the web content filtering feature helps by setting up custom rules and block access to non-work-related or potentially harmful sites/URL/domains. So, I think Cisco Umbrella suits pretty well if anyone is trying to protect their organizations from one of the biggest cyber threat these days which is phishing.
Once we, I guess one turned out that path because we have a small IT team, one of the big factors that came into play is how easy it was to deploy and the kind of security it provides for your endpoint devices. For us, it's got all those AI capabilities that really help. So traditionally when there was an incident on Alert on an antivirus program, you'd have a couple of guys run across the office to try to pull a plug. One of the awesome features with Secure Endpoint is its isolation mode that clamps down endpoint devices and then just isolate it. It's connected to, I think Cisco's tell us the threat intel environment. So they've got up-to-date metrics and fixes on threats out in the wild. And once they detect that, they apply it across your whole brand. So yeah, really effective for us.
One of the things that really stands out is the retrospective detections. So say something's detected two weeks later of a product that you had on your system. Initially it scanned it past, but then they discover vulnerability. The product has the ability to come back and retrospectively apply restrictions on specific applications you have on your environment. So I think that's one key winner.
I just did, which is the multi-organizational component that allows me to have a federal model where I can dictate very high-level policies. And that is also true in case of an incident or a new malware or a new IP address that is coming out. Or a great example is in 2022 the all-Ukraine deal was growing up in Europe and from a top level we made a decision we were going to block all Russian domains and Ukrainian as well while we were at it and we just pushed it to all the companies in two seconds after then changing control of course. And that was quite valuable. That gives us a lot of freedom and ability. The fact that the product also allows me to have the segmentation permits me to follow the virus regulations in the countries. So for example, in Germany, there are a lot of stricter rules on what you can and not do in monitoring an employee from a work council and union perspective, and therefore we have a special setup for them specifically and also where the logs are stored in the region. My American team has the same thing, but in that case, the storage of those logs is stored in the US and that gives us great flexibility for sure. Then okay, there is some businesses that are also using it to police employees, meaning I don't want 'em see 'em job search websites or I don't want them to be looking at travel planning their vacation during business hours or I don't want my blue-collar workers to do anything other those 10 applications on the internet, on the web. So we are able to do that. It's not the part that is more fun because of a lot of HR involvement, but we use it also that way.
The interface has many views that all look the same, except that functionalities are different. This makes it incredibly difficult to find the action you want to take.
Built-in exclusion sets are missing a number of notable Anti-Malware products and must be manually implemented.
High learning curve due to complexity of the solution and the range of features it contains. Provided documentation is hidden in a small icon at the top of the page which is often off-screen when needed.
Color choices lead to panic situations during deployment. 1 questionable file could lead to the main display showing a large, bright red alert which makes customers think their whole environment is compromised.
Not a very intuitive system when you want to whitelist sites
Accounts department has complained that the purchasing system is difficult, because it is a manual process. They have to ask for quotes each time we add new seats.
I've had several issues with the roaming agent which has quite a few bugs
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
AMP is very difficult to use compared to other products we've seen. It's hard to understand why there are so many different logins for the various products that supposedly integrate with AMP. We had weekly phone calls for months to implement the product yet none of the IT department really enjoys using this product or feels comfortable with the accuracy of detections. The number of false positives is high.
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
In terms of technical support for Cisco Secure Endpoint, the support has been pretty good. All the cases I submitted were solved in a reasonable time frame, and it was a good experience. However, I find that not as many vendors have the expertise I would expect.
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
Cisco Secure Endpoint is an advanced EDR solution that is highly effective and scalable. Our experience previously with MalwareBytes and Microsoft Defender was not horrible, but these products were not as effective and did not integrate well with our other security products to allow us to monitor and react quickly to address threats that were within our network. Key to any security effort is mitigation and the ability to quickly identify and respond so any damage can be avoided or limited.
Different products in different spaces. The Z3 was more of a VPN endpoint so that users didn't have to worry about a client. If they are at home, they are on their corporate network and able to access resources. Cisco Umbrella can be used then to serve corporate DNS across the VPN tunnel to the Z3 device and extend the capabilities of Cisco Umbrella.
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Cisco Secure Endpoint is an essential product as it ensures that there is no malware or antivirus installed on your system as there are a lot of confidential data in the system and gives assurance to the end user that the system is safe to use
Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.
Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.
Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.
Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.