Cisco Secure Firewall vs. Coremetrics / IBM Digital Analytics (discontinued)

I can't think of scenarios where it is less appropriate, unless we are talking about real tiny businesses. More businesses will find Cisco Secure Firewall an outstanding tool to use, love, and trust from a reputable Network giant vendor. It is a must for businesses that want to focus on what they are doing, and leaving the network security for the pros.

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IBM analytics has continued to improve upon the days of being the original core metrics. After using the updated version for quite some time, it has been great at providing the needed analytics to measure ROI and goal performance for our quarterly KPI's. It has resulted in a great increase in web engagements although we are a midsize company, smaller outfits may not need such an expensive option.

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• Cisco's firewall actually does its job of blocking what it is supposed to block. We had an old Firewall that led to slippages. Cisco catches 97% of malware and vulnerabilities during testing. For Coitiar, that means an engineer who clicks a link with malware is handled quickly.
• We actually tested if failovers would affect running sessions. We pulled our primary unit during a certification submission period. The firewall just switched, and the connection kept running.
• The AI assistant in policy management is excellent, and for our lean team, it makes the whole process easy and efficient. I don't have to audit 200 policies manually; the AI steps in and does its thing.

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• IBM CXA comprises an acquisition called Tealeaf. This tool has deep heritage and this is evident in its present-day capabilities.
• The Universal Behaviour Exchange or UBX puts the concept of personalisation at the forefront. The ability to combine physical (analog) and digital transactions to create the complete picture of a customer journey, is a stand out benefit.
• The solution does not have to involve the purchase of software. IBM CXA can be sold as a service bundled with analytics as a service. This not only lowers the cost of ownership, it gets around one of the principal issues. Strong staff with design and analytical capability to drive the solution and deliver tangible benefits.
• The seamless integration of Watson AI services to help with the heavy lifiting. Watson reinforces the analytical focus this solution has and can learn to recognise situations specific to a company.

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• I mean I think a lot of the technology with managing them is getting better. There's a few cons to the new firewall management console. You can't sort through routes or I think you can with interfaces now, but there's a few caveats that they haven't really worked out yet, but they're implementing AI into it, so it's getting to be a lot easier to use.

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• The user interface is in Flash, which can be very frustrating and slow at times. Apparently, this is to be transitioned in a future release.
• Can only segment the last 93 days of data. Any historical segmentation beyond the 93 days must be run in Explore (which is credit based, and has its own limitations with the number of credits per month, based on the initial contract with IBM).
• Reports can only display 93 days of data at a given time for custom date ranges. There are pre-programmed date ranges setup with IBM during implementation (last week, last month, last quarter etc.), but are not flexible enough to answer more specific questions.
• Certain reports cannot have segments applied, making answering some simple questions a bit more tricky. For example, I can create a segment around mobile devices and apply it to the marketing channels report, but I can't create a marketing channel segment and apply it to the mobile reports.
• Built in API calls allows for nice report design and automation.

It works really well. We can do most anything we want or need to with it, and you don’t have to have a doctorate or multiple certs to necessarily figure it out. The thing that would probably have to happen to make us switch would be if we just got priced out - Cisco’s more powerful and higher bandwidth models cost a pretty penny.

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IBM Digital Analytics is a great solution for our clients and I believe they offer the best solution for the retail space. We have access to IBM support via email or live chat and they can answer many of the reporting questions that come up. IBM is receptive to our feedback of the product so I am confident they will continue making improvements

i think overall after ALOT of tac cases it works allright now. But still have alot of issues if you use cloud based mangement. fx, if you open 2 windows of access policys, both of the pages, rules starte to jump form side to side. if you then open one more list, its start to jump even faster. if you close the 2 of them, its back to normal. ALSO the extended access lists for VPN, SUCKS. Its the tiniest window when opening the editor, and you are not able to give the rules names, Which means finding and editing rules SUCKS, its a horrible experience, and eveytime we have to we want to yell :P

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Very easy to implement and use.

Rationale:


Strengths:


High availability (HA) and failover configurations ensure continuous operation during hardware or network issues.


Minimal unplanned outages reported; system remains responsive under full inspection load.


Centralized monitoring and proactive alerts help prevent downtime.




Minor Considerations:


Occasional maintenance windows or updates may require brief service interruptions.


Complex integrations with other systems may sometimes require extra attention to maintain uptime.




Overall, Cisco Secure Firewall is highly available and dependable, supporting business continuity and operational resilience.

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Never had any issues

We have not had any performance issues with Cisco Secure Firewall, even with DPI and IPS enabled, we have not seen a performance hit. Emoployes have not complained about any slow network speeds that could have been attributed to the secure firewall it has always been something else within the office network.

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As reports are templated, the system is pretty quick. Sometimes you have to wait a bit for a report to render. Or you might have to re-load the page. But there is no real issue here and the system is on par with other similar systems.

I rarely get the support I need in the time I need it. Often, while they are "looking at packet captures and going to get back to me" I fix the problem on my own. If you were to look at my TAC cases over the past year, you would see some very lengthy cases that usually ended with me contacting the TAC person and telling them to just close the case

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Overall, the level of support is very good and I would say it is a strong asset of the solution. However, you can sometimes feel that there is a difference of level among the support team.

very good

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was a good training but questions was answered not so good. Training was "Fundamentals of Cisco Firewall Threat Defense and Intrusion Prevention (SFWIPF)".

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Online training is really great. One of the best assets that they have. Lots of great videos, pop quizzes at the end of each module. Fantastic. Other tools have similar features, but not as good.

Our initial implementation was aided by Cisco's professional services and was excellent. The engineer was very knowledgeable and helped us work through issues while building out our new internet security edge Part of this involved tools to migrate the firewall configuration from old to new.

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See previous comment: reading and understanding the encyclopedic implementation guide is a must.

Cisco Secure Firewall works better with the Cisco ecosystem when we can utilize it and feels beefy enough when we utilize it in the data center. The Fortinet we have found are great, small cost boxes for remote offices with a better UI then Cisco Secure Firewalls. The feature set included with the firewalls feels similar from a security point of view.

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Much of the work we did in IBM Digital Analytics could have been answered through Google Analytics, a much simpler, agile and FREE solution set. Not mention, given the vast number of Google Analytics USERS, free and actionable support is simply a click away ... this compared to IBM Digital Analytics fractured and often absent support service.

A solid, realistic rating most people give for Cisco Secure Firewall pricing is 7 or 8 out of 10 (because the product is strong but licensing can be a bit complex)

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Cisco Secure Firewall has never given us any trouble, it has stayed up at all times, upgrading the appliance has also become much simpler. We operate the appliance in a HA pair, so 0% downtime within our organisation. During switchover while upgrading, not a single packet seems to get lost, so this has been a very valuable asset to our company.

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This solution can support large amount of data and transaction. The way that user management features are built, it shows it is meant for large organizations.

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• Cisco Secure Firewalls help with our segmentation policies and protect our company assets
• Cisco Secure Firewalls help identify when our policies have changed on or network and troubleshoot network outages
• Cisco Secure Firewalls help identify threats through Cisco Talos and other threat feeds that they ingest

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• We spend too much time trying to work around bugs on the new UI.
• We spend too much time trying to figure out how to make certain segments work because support and the knowledge center are lackluster.
• Our sales rep is very unresponsive and leaves us searching for a lot of answers on our own, including what other products we may benefit from that IBM offers.

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