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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Umbrella

    Score8.9 out of 10
    N/ACisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.N/A

    LibreOffice

    Score9 out of 10
    N/ALibreOffice is a free and open-source Office Suite from The Document Foundation, presented as the successor to OpenOffice.org. The suite includes Writer (word processing), Calc (spreadsheets), Impress (presentations), Draw (vector graphics and flowcharts), Base (databases), and Math (formula editing).

    $0

    free and open source under the Mozilla Public License v2.0

    Pricing
    Cisco UmbrellaLibreOffice
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco UmbrellaLibreOffice
    Free Trial
    YesNo
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Cisco UmbrellaLibreOffice
    Considered Both Products
    Cisco
    No answer on this topic
    The Document Foundation
    No answer on this topic
    Key User Insights
    Would buy again
    95%
    Would buy again
    91 Answers
    92%
    Would buy again
    12 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    88 Answers
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    96%
    Happy with the feature set
    92 Answers
    92%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    95%
    Lived up to sales and marketing promises
    77 Answers
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    92%
    Implementation went as expected
    84 Answers
    92%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Cisco UmbrellaLibreOffice
    Small Businesses
    No answers on this topic
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    No answers on this topic
    Google Workspace
    Score9.1 out of 10
    Enterprises
    No answers on this topic
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Cisco UmbrellaLibreOffice
    Likelihood to Recommend
    8.9
    (124 ratings)
    9.0
    (33 ratings)
    Likelihood to Renew
    8.0
    (15 ratings)
    9.0
    (1 ratings)
    Usability
    7.5
    (10 ratings)
    9.0
    (6 ratings)
    Availability
    8.7
    (11 ratings)
    10.0
    (1 ratings)
    Performance
    10.0
    (2 ratings)
    6.0
    (1 ratings)
    Support Rating
    6.9
    (63 ratings)
    7.3
    (6 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.5
    (11 ratings)
    9.0
    (1 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.5
    (10 ratings)
    5.0
    (1 ratings)
    Product Scalability
    8.0
    (2 ratings)
    7.0
    (1 ratings)
    Vendor post-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.1
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco UmbrellaLibreOffice
    Likelihood to Recommend
    Cisco
    When a company has a distributed workforce, the produce works very well to unify a set of policies to apply against web bound traffic. Areas we have struggled with is getting value out of our cloud delivered firewall due to requirements to fully use it
    Incentivized
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    The Document Foundation
    If you're working with numbers, LibreOffice doesn't get in your way and try to make changes as it sees fit, forcing you to repeatedly go back and undo processes you didn't want, didn't ask for, and that have no place in the document you are trying to produce. All I want to do is assemble the data, process it for the task at hand, and then print it for distribution. LibreOffice allows me to do that.
    Read full review
    Pros
    Cisco
    • As many companies think—they’re afraid of firewalls, but they want to keep something secure—and what it does best is it simplifies the approach from a cybersecurity perspective, especially from the user perspective. Users spend a lot of time on the web, trying to access sites, clicking links, scanning QR codes, and doing whatever. You can’t really stop them unless you have something in between that can check whether those links lead somewhere safe, or potentially run them in a sandbox if there are threats or specific use cases.
    • So I think one of its strongest points is that it’s very simple, and it’s not expensive compared to if you buy a firewall and licenses from other brands, where you have to configure it and spend engineer work hours or outsource the work. It’s the simplicity, and I think it just works. I had some issues five years ago, four years ago, but now it just works. I’m pretty happy.
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    The Document Foundation
    • Tools like speeling, grammar, and thesaurus are super fast and intuitive
    • Read-only content can be created by adding a section and password
    • The right-click menus are very intuitive and change on the fly with what is needed depending on the content and situation
    • Documents can be saved natively as *.docx or *.xlsx
    Incentivized
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    Cons
    Cisco
    • So we had in the past very general rule sets, very detailed rule sets for security rules. Like you can access this page but not this IP range and so on. So hundreds of specific rules for specific machines and the rule management in Cisco Umbrella is not that granular. So it was not possible to build up these rule sets in Cisco Umbrella, but now we see to access it's much better already. So that's why one reason why we are migrating to CQ access to have better API based possibility to manage these rule sets and synchronize them between different products that we are using and in the cloud. So yeah, we hope that with secure access it's a little bit more granular like with Cisco Umbrella currently.
    Incentivized
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    The Document Foundation
    • It doesn't provide all the functions it should with a paid subscription.
    • There are features that are only available with Premium and I have premium and they are still not available.
    • Paying for the premium version doesn't provide additional services than free version
    • Customer service is nonresponsive and has been nonresponsive for years even prior to COVID.
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    Likelihood to Renew
    Cisco
    First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
    Incentivized
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    The Document Foundation
    We use it consistently and have a lot of documents in the OpenDocument format so it will be necessary to use LibreOffice or a compatible product such as Openoffice in the future to be able to open these files. Because the license fee for Libreoffice is zero it is not very costly to keep using it - the costs are mostly for keeping it installed on the office PCs and regularly updated, and solving employee issues with the user support.
    Incentivized
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    Usability
    Cisco
    Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
    Incentivized
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    The Document Foundation
    For all of the reasons in the foregoing evaluation. Its menus are clean, intuitive and straightforward. Any function I need to use can be accessed via keystrokes, without having to stop, move my hand to the mouse, deal with it, and then get back to the keyboard to proceed. It helps me keep my mind on my work and not worry about dealing with the mouse all the time.
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    Reliability and Availability
    Cisco
    Cisco umbrella services in the cloud are always available. However, the weakness is the VM installed in the data center that are the first resolvers. If the VMs become unavailable for any reason or the vSphere goes down, then all DNS is affected
    Incentivized
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    The Document Foundation
    Libreoffice is a desktop app not requiring any server part so it is always available when the PC is working normally. Installing it on another machine if one PC fails is very quick and easy. This is a non-issue.
    Incentivized
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    Performance
    Cisco
    our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
    Incentivized
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    The Document Foundation
    For big/imported tables or text documents with images loaded from the internet it is sometimes getting very slow, RAM and CPU intensive, and sometimes even hangs due to some memory leaks or other bugs. This is a long-term problem and is still not resolved perfectly.
    Incentivized
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    Support Rating
    Cisco
    Whilst the support is good once you get through to them, it's email only and the response is slow. This is a issue, because its a core system that needs to work. We have had issues in the past where several of our companies have gone down due to Umbrella and support is nowhere to be seen. It is very difficult to know whether Umbrella is having service issues, since they do not regularly update customers on the status of their services, such as is seen by providers such as Microsoft (status.umbrella.com just seems to show up all of the time, I'm not sure it's even updated)
    Incentivized
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    The Document Foundation
    Support is not officially offered. However, you can find answers to any usage questions or trouble-shooting online easily, typically starting with a Google search. (I believe that all forums / tips for OpenOffice apply equally to LibreOffice, and vice versa.) While Microsoft Office, for example, officially includes support, I find that typically you end up going to a Google search in any case. So, this is not really a downside. However, in all these cases, you end up doing a lot of figuring things out for yourself.
    Incentivized
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    Online Training
    Cisco
    Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
    Incentivized
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    The Document Foundation
    No answers on this topic
    Implementation Rating
    Cisco
    At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
    Incentivized
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    The Document Foundation
    Generally easy to perform, issues are how to ensure regular automatic updates on Mac OS X. Fortunatly we have only a few machines with OS X run by management and we can do these updates manually occasionally. Windows updates are quite easy with the support of third party software such as Ninite or Chocolatey, and Linux updates are super-easy thanks to the package manager (apt-get).
    Incentivized
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    Alternatives Considered
    Cisco
    Umbrella checked all the boxes for us (at the time) because it supported multiple domains and multiple IPs to protect (we have 20+ offices), and its configuration and policies cover a lot of different options for us. We used another product prior, and it worked well, but it didn't have all the features we needed at the time.
    Incentivized
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    The Document Foundation
    I think it is fair to say this:
    • If you are looking for a well-rounded, GNU-licensed product that will encompass word processing, spreadsheets, presentations, and database then LibreOffice is probably all you need.
    • For online collaboration, links with cloud storage, and more robust support, Microsoft Office 365 and Google Docs are probably what you or your organization needs.
    • LibreOffice is at its best for regular document creation and spreadsheet management. It is more cumbersome when it comes to fonts but also when it comes to linkages with cloud-based services. It is there, but you need some more computer knowledge to make it work.
    • There are other free alternatives, most notably Apache Open Office, which is also a very good alternative if you do not like LibreOffice.
    Having said that, I honestly think off-line computers or laptops used off-site can certainly benefit from having LibreOffice installed.
    Incentivized
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    Scalability
    Cisco
    Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
    Incentivized
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    The Document Foundation
    With more users using it in the company there are more cases when a simultaneous editing of the same document is needed and this feature is lacking in Libreoffice even though the files concerned are shared and synced by some solution (we use ownCloud). Google Docs or MS Office365 via Sharepoint/Onedrive offer a better function for this.
    Incentivized
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    Return on Investment
    Cisco
    • It's a costly product and we have to admit that, but security breaches are costlier, and they can take more than we can afford so we always had positive mindset over our security purchase and Cisco Umbrella had overall positive impact.
    Incentivized
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    The Document Foundation
    • I am able to quickly create and edit word processing documents and spreadsheets which are for all intents and purposes equivalent to documents I could create and edit in other tools such as Microsoft Office and Google Docs/Sheets.
    • Lack of an online portal for sharing documents necessitates the use of Google Sheets for automation/integration. Ideal would be an all-in-one solution.
    • Having open-source software that provides common functionality eliminates the need for expensive licenses.
    • Lack of dedicated support is negligible. Most issues can be resolved using online search.
    Incentivized
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