What users are saying about
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Top Rated
109 Ratings

Cisco Umbrella

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Top Rated
109 Ratings
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Score 8.5 out of 100
16 Ratings
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Score 9.9 out of 100

Likelihood to Recommend

Cisco Umbrella

I think Cisco Umbrella is well suited for almost all organizations. It works so well that both a small business and a large business can use it without issues. Technically it can even be used by devices that don't support the client installer, so it can basically be used anywhere by anyone. The only downside to Cisco Umbrella is that it doesn't fully support Terminal Servers, in that it won't do user-based filtering, which can be a deal-breaker.
Anonymous | TrustRadius Reviewer

Untangle NG Firewall

Midsized business is where I have used it. Have used it to connect to other Untangle boxes across town and in other countries with NO issues and works with MS Domains across these VPN connections. Probably less appropriate for small home networks or large businesses.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Firewall

Cisco Umbrella
Untangle NG Firewall
9.5
Identification Technologies
Cisco Umbrella
Untangle NG Firewall
9.6
Visualization Tools
Cisco Umbrella
Untangle NG Firewall
9.7
Content Inspection
Cisco Umbrella
Untangle NG Firewall
9.0
Policy-based Controls
Cisco Umbrella
Untangle NG Firewall
9.9
Active Directory and LDAP
Cisco Umbrella
Untangle NG Firewall
8.7
Firewall Management Console
Cisco Umbrella
Untangle NG Firewall
9.7
Reporting and Logging
Cisco Umbrella
Untangle NG Firewall
9.0
VPN
Cisco Umbrella
Untangle NG Firewall
9.9
High Availability
Cisco Umbrella
Untangle NG Firewall
10.0
Stateful Inspection
Cisco Umbrella
Untangle NG Firewall
9.3
Proxy Server
Cisco Umbrella
Untangle NG Firewall
10.0

Pros

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Untangle NG Firewall

  • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
  • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
  • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
  • Reporting is phenomenal, however you can get death by details very easily.
Anonymous | TrustRadius Reviewer

Cons

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Untangle NG Firewall

  • The dashboard could be a little more customizable.
  • I've run into situations where custom reports do not save correctly.
  • It's not always clear where certain configurations are located, but it's still easy to find them quickly.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Cisco Umbrella

Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Untangle NG Firewall

Untangle NG Firewall 10.0
Based on 1 answer
Service renewal is in Feb 2021. We will be renewing!
Anonymous | TrustRadius Reviewer

Usability

Cisco Umbrella

Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Untangle NG Firewall

No score
No answers yet
No answers on this topic

Support Rating

Cisco Umbrella

Cisco Umbrella 8.2
Based on 55 answers
We have been Cisco fans for quite some time. This product / support team lives up to expectations and the high degree of service we have come to expect from them. Whenever we had any sort of question / issue (which there were not many, as this was fairly seamless to integrate) they were responsive and helpful towards finding a solution
Anonymous | TrustRadius Reviewer

Untangle NG Firewall

Untangle NG Firewall 8.8
Based on 3 answers
I haven't used them much, but they did answer my question quickly.
Matthew Ingram | TrustRadius Reviewer

Implementation Rating

Cisco Umbrella

Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Untangle NG Firewall

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Umbrella

At the time that we purchased Cisco Umbrella, then OpenDNS, we did not evaluate other products. Since then, several competing products have been released. I intend to evaluate these in the future, as we have not been happy overall with Cisco Umbrella. The unexpected side effects and poor support have been very frustrating.
Anonymous | TrustRadius Reviewer

Untangle NG Firewall

The Untangle NG Firewall is way more intuitive but the last barracuda I used was almost 8 years ago.
Ken Thomas | TrustRadius Reviewer

Return on Investment

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Untangle NG Firewall

  • Before my installation, I was getting called 3-4 times a week to clean malware infections. Now I am getting called 3-4 times a year.
  • Employees are far more productive when they can't access their social media from their work computers.
  • Spam has been blocked and quarantined from hitting our users' inboxes, drastically reducing the time it takes to sort through daily email.
Gary Lamontagne | TrustRadius Reviewer

Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

Untangle NG Firewall

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Untangle NG Firewall Editions & Modules

On-premise Edition
z4 appliance$2991
z4w appliance$3291
z4 Plus appliance$399.001
z6 appliance$1199.001
z12 appliance$1999.001
z20 appliance$3499.001
  1. one-time purchase
SaaS Edition
Open Source Firewall$0.001
NG Firewall Complete$25.002
  1. free under the GNU General Public License (GPL)
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Umbrella
8.6
Untangle NG Firewall
10.0

Likelihood to Renew

Cisco Umbrella
10.0
Untangle NG Firewall
10.0

Usability

Cisco Umbrella
9.4
Untangle NG Firewall

Support Rating

Cisco Umbrella
8.2
Untangle NG Firewall
8.8

Implementation Rating

Cisco Umbrella
9.0
Untangle NG Firewall

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