What users are saying about
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Top Rated
139 Ratings

Cisco Umbrella

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Top Rated
139 Ratings
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Score 8.6 out of 100
18 Ratings
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Score 9.6 out of 100

Feature Set Ratings

    Firewall

    Cisco Umbrella

    Feature Set Not Supported
    N/A
    9.5

    Untangle NG Firewall

    95%
    Untangle NG Firewall ranks higher in 11/11 features

    Identification Technologies

    N/A
    0 Ratings
    7.9
    79%
    5 Ratings

    Visualization Tools

    N/A
    0 Ratings
    9.4
    94%
    5 Ratings

    Content Inspection

    N/A
    0 Ratings
    9.8
    98%
    5 Ratings

    Policy-based Controls

    N/A
    0 Ratings
    9.4
    94%
    5 Ratings

    Active Directory and LDAP

    N/A
    0 Ratings
    8.9
    89%
    5 Ratings

    Firewall Management Console

    N/A
    0 Ratings
    9.9
    99%
    5 Ratings

    Reporting and Logging

    N/A
    0 Ratings
    9.9
    99%
    5 Ratings

    VPN

    N/A
    0 Ratings
    10.0
    100%
    5 Ratings

    High Availability

    N/A
    0 Ratings
    10.0
    100%
    4 Ratings

    Stateful Inspection

    N/A
    0 Ratings
    9.6
    96%
    5 Ratings

    Proxy Server

    N/A
    0 Ratings
    10.0
    100%
    2 Ratings

    Attribute Ratings

    • Untangle NG Firewall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
    • Cisco Umbrella and Untangle NG Firewall are tied in 1 area: Likelihood to Renew

    Likelihood to Recommend

    8.4

    Cisco Umbrella

    84%
    69 Ratings
    9.5

    Untangle NG Firewall

    95%
    8 Ratings

    Likelihood to Renew

    10.0

    Cisco Umbrella

    100%
    3 Ratings
    10.0

    Untangle NG Firewall

    100%
    1 Rating

    Usability

    9.4

    Cisco Umbrella

    94%
    4 Ratings

    Untangle NG Firewall

    N/A
    0 Ratings

    Support Rating

    7.3

    Cisco Umbrella

    73%
    67 Ratings
    8.2

    Untangle NG Firewall

    82%
    3 Ratings

    Implementation Rating

    9.0

    Cisco Umbrella

    90%
    2 Ratings

    Untangle NG Firewall

    N/A
    0 Ratings

    Likelihood to Recommend

    Cisco Umbrella

    Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
    Nicolas Tenthorey | TrustRadius Reviewer

    Untangle NG Firewall

    Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations.As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
    Bryce Holland | TrustRadius Reviewer

    Pros

    Cisco Umbrella

    • Cisco Umbrella protects our devices and users from malicious sites of all kinds.
    • Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
    • Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
    Jeff Collins | TrustRadius Reviewer

    Untangle NG Firewall

    • Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
    • Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
    • Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
    • Reporting is phenomenal, however you can get death by details very easily.
    Anonymous | TrustRadius Reviewer

    Cons

    Cisco Umbrella

    • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
    • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
    Randy Zuehlke | TrustRadius Reviewer

    Untangle NG Firewall

    • The full suite can be expensive for business but will be powerful enough.
    • The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
    • I would like to see it promoted for mid to large businesses as I think it can handle it.
    Anonymous | TrustRadius Reviewer

    Pricing Details

    Cisco Umbrella

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    Cisco Umbrella Editions & Modules

    Additional Pricing Details

    Untangle NG Firewall

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    $25 per month

    Untangle NG Firewall Editions & Modules

    On-premise Edition
    z4 appliance$2991
    z4w appliance$3291
    z4 Plus appliance$399.001
    z6 appliance$1199.001
    z12 appliance$1999.001
    z20 appliance$3499.001
    1. one-time purchase
    SaaS Edition
    Open Source Firewall$0.001
    NG Firewall Complete$25.002
    1. free under the GNU General Public License (GPL)
    2. per month
    Additional Pricing Details

    Likelihood to Renew

    Cisco Umbrella

    Cisco Umbrella 10.0
    Based on 3 answers
    It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
    Randy Zuehlke | TrustRadius Reviewer

    Untangle NG Firewall

    Untangle NG Firewall 10.0
    Based on 1 answer
    Service renewal is in Feb 2021. We will be renewing!
    Anonymous | TrustRadius Reviewer

    Usability

    Cisco Umbrella

    Cisco Umbrella 9.4
    Based on 4 answers
    The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
    Randy Zuehlke | TrustRadius Reviewer

    Untangle NG Firewall

    No score
    No answers yet
    No answers on this topic

    Support Rating

    Cisco Umbrella

    Cisco Umbrella 7.3
    Based on 67 answers
    Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.
    Anonymous | TrustRadius Reviewer

    Untangle NG Firewall

    Untangle NG Firewall 8.2
    Based on 3 answers
    I haven't used them much, but they did answer my question quickly.
    Matthew Ingram | TrustRadius Reviewer

    Implementation Rating

    Cisco Umbrella

    Cisco Umbrella 9.0
    Based on 2 answers
    Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
    Randy Zuehlke | TrustRadius Reviewer

    Untangle NG Firewall

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    Cisco Umbrella

    We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
    kevin mcgillicuddy | TrustRadius Reviewer

    Untangle NG Firewall

    NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package
    Anonymous | TrustRadius Reviewer

    Return on Investment

    Cisco Umbrella

    • On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
    • On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
    • Reporting features for individual clients help us more efficiently provide browsing reports when needed.
    Anonymous | TrustRadius Reviewer

    Untangle NG Firewall

    • The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
    • The only negative is complaints from end users about the restrictions.
    Ken Thomas | TrustRadius Reviewer

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