What users are saying about
Cisco Umbrella
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Top Rated
139 Ratings
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Based on 139 reviews and ratings
18 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9.6 out of 100
Based on 18 reviews and ratings
Feature Set Ratings
Firewall
Cisco Umbrella
Feature Set Not Supported
N/A
9.5
Untangle NG Firewall
95%
Untangle NG Firewall ranks higher in 11/11 features
Untangle NG Firewall ranks higher in 11/11 features
Identification Technologies
N/A
0 Ratings
7.9
79%
5 Ratings
Visualization Tools
N/A
0 Ratings
9.4
94%
5 Ratings
Content Inspection
N/A
0 Ratings
9.8
98%
5 Ratings
Policy-based Controls
N/A
0 Ratings
9.4
94%
5 Ratings
Active Directory and LDAP
N/A
0 Ratings
8.9
89%
5 Ratings
Firewall Management Console
N/A
0 Ratings
9.9
99%
5 Ratings
Reporting and Logging
N/A
0 Ratings
9.9
99%
5 Ratings
VPN
N/A
0 Ratings
10.0
100%
5 Ratings
High Availability
N/A
0 Ratings
10.0
100%
4 Ratings
Stateful Inspection
N/A
0 Ratings
9.6
96%
5 Ratings
Proxy Server
N/A
0 Ratings
10.0
100%
2 Ratings
Attribute Ratings
- Untangle NG Firewall is rated higher in 2 areas: Likelihood to Recommend, Support Rating
- Cisco Umbrella and Untangle NG Firewall are tied in 1 area: Likelihood to Renew
Likelihood to Recommend
8.4
Cisco Umbrella
84%
69 Ratings
9.5
Untangle NG Firewall
95%
8 Ratings
Likelihood to Renew
10.0
Cisco Umbrella
100%
3 Ratings
10.0
Untangle NG Firewall
100%
1 Rating
Usability
9.4
Cisco Umbrella
94%
4 Ratings
Untangle NG Firewall
N/A
0 Ratings
Support Rating
7.3
Cisco Umbrella
73%
67 Ratings
8.2
Untangle NG Firewall
82%
3 Ratings
Implementation Rating
9.0
Cisco Umbrella
90%
2 Ratings
Untangle NG Firewall
N/A
0 Ratings
Likelihood to Recommend
Cisco Umbrella
Cisco Umbrella provides another layer of protection on top of firewalls and antivirus. Cisco Umbrella makes whitelisting, blacklisting, and categorical web filtering easier through the use of a single admin portal. Updates to these lists are populated almost instantly to all of your local and remote devices. Cisco Umbrella may be overkill for smaller businesses that do not have a distributed workforce.
Information Technology Team Lead
West Star Aviation, LLCAviation & Aerospace, 501-1000 employees
Untangle NG Firewall
Untangle is very strong in the "traditional" sense of security. That means an edge appliance that either works with an existing router or is the router itself (recommended). This approach has also been adapted well to cloud environments in order to protect virtual servers and VDI workstations.As mentioned earlier, many schools are using cloud-based filtering for their 1:1 solutions for their students. This is an area where Untangle is unable to serve. Some have used an instance of Untangle in the cloud with VPN to serve their remote needs, but it is not the same as solutions that are designed for cloud-based filtering of devices without VPN.
IT Director
Legacy Christian AcademyPrimary/Secondary Education, 51-200 employees
Pros
Cisco Umbrella
- Cisco Umbrella protects our devices and users from malicious sites of all kinds.
- Cisco Umbrella allows us to add additional web site types we may want to block for specific users.
- Cisco Umbrella keeps the list of sites blocked current by utilizing data from their entire security platform.
Network Administrator
Plainfield Community SchoolsEducation Management, 501-1000 employees
Untangle NG Firewall
- Web Filtering is strong, and can also do application fingerprinting to allow Facebook, but not Facebook games. Secondly, a separate partition called a "rack" can be set up to give one subnet or group of users different web filtering policies than another. For example, teachers would get more freedom to browse the web than students at a school.
- Built-in SD-WAN connectivity as part of your license. IPSEC tunnel creation is also amazingly easy.
- Will install on any x86 hardware created in the last 5-10 years. Ram and processor requirements per user are very low.
- Reporting is phenomenal, however you can get death by details very easily.

Verified User
Professional in Information Technology
Logistics and Supply Chain Company, 1001-5000 employeesCons
Cisco Umbrella
- Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
- A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Untangle NG Firewall
- The full suite can be expensive for business but will be powerful enough.
- The full suite for home or small office isn't that bad of a price but may be out of reach for most home users but remember the basics are FREE so anyone can get started with it.
- I would like to see it promoted for mid to large businesses as I think it can handle it.

Verified User
Administrator in Information Technology
Hospital & Health Care Company, 11-50 employeesPricing Details
Cisco Umbrella
General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Starting Price
—Cisco Umbrella Editions & Modules
—
Additional Pricing Details
—Untangle NG Firewall
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$25 per month
Untangle NG Firewall Editions & Modules
On-premise Edition
z4 appliance | $2991 |
---|---|
z4w appliance | $3291 |
z4 Plus appliance | $399.001 |
z6 appliance | $1199.001 |
z12 appliance | $1999.001 |
z20 appliance | $3499.001 |
- one-time purchase
SaaS Edition
Open Source Firewall | $0.001 |
---|---|
NG Firewall Complete | $25.002 |
- free under the GNU General Public License (GPL)
- per month
Additional Pricing Details
—Likelihood to Renew
Cisco Umbrella
Cisco Umbrella 10.0
Based on 3 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Untangle NG Firewall
Untangle NG Firewall 10.0
Based on 1 answer
Service renewal is in Feb 2021. We will be renewing!

Verified User
Professional in Information Technology
Information Technology & Services Company, 51-200 employeesUsability
Cisco Umbrella
Cisco Umbrella 9.4
Based on 4 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Untangle NG Firewall
No score
No answers yet
No answers on this topic
Support Rating
Cisco Umbrella
Cisco Umbrella 7.3
Based on 67 answers
Our network team mostly works with Cisco support but from what I understand, they were pretty helpful because we're an enterprise company. We use a few other Cisco products, so we do get a pretty good response from Cisco customer support. I'm not a fan of Cisco's SSO because we can't put it behind Okta but that's beyond the scope of this.

Verified User
Engineer in Information Technology
Information Technology and Services Company, 1001-5000 employeesUntangle NG Firewall
Untangle NG Firewall 8.2
Based on 3 answers
I haven't used them much, but they did answer my question quickly.
Owner
Ingram Computer ServicesInformation Technology and Services, 1-10 employees
Implementation Rating
Cisco Umbrella
Cisco Umbrella 9.0
Based on 2 answers
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
IT Security Manager
Reynolds, Smith and Hills (RS&H)Design, 1001-5000 employees
Untangle NG Firewall
No score
No answers yet
No answers on this topic
Alternatives Considered
Cisco Umbrella
We used a product before this called iPrism by EdgeWave and also briefly tried Barracuda Web Security in the cloud. We were having such a large influx of service desk calls about proxy-based layer 7 web filters that we wanted to step back and pick something more at the DNS level, to protect our employees but not hover over their social media use, etc. Cisco will also employ a layer 7 proxy if a site is suspicious, which does require us to push a certificate out should we want that feature. For most policies we have it enabled.
IT Infrastructure Supervisor
Sight and Sound TheatresEntertainment, 201-500 employees
Untangle NG Firewall
NG Firewall was much more friendly in terms of layout and ease of use, the apps section is familiar to anyone and the config while in a sort of odd order is very clearly laid out. I also appreciate Untangle's endless educational videos and the support can't be beat. Overall it was more of a complete package

Verified User
Administrator in Information Technology
Retail Company, 51-200 employeesReturn on Investment
Cisco Umbrella
- On the positive side, the product does help block known bad sites, resulting in less time that technicians spend cleaning infections.
- On the negative side, the problem that causes Windows to incorrectly report no Internet access has taken a lot of time for many technicians.
- Reporting features for individual clients help us more efficiently provide browsing reports when needed.

Verified User
Manager in Information Technology
Information Technology & Services Company, 11-50 employeesUntangle NG Firewall
- The positive is the savings in time the IT department has recouped by not having to continuously clean and maintain end point computers. Not to mention helping end user use their time more wisely by not wasting time on non-work related web activities.
- The only negative is complaints from end users about the restrictions.
Systems Technician
Preston Memorial HospitalHospital & Health Care, 201-500 employees