Cisco Unified Contact Center vs. TelebuHub
Cisco Unified Contact Center vs. TelebuHub
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Unified Contact Center | N/A | Cisco Unified Contact Center is a contact center platform that can support up to 24,000 agents. It supports call routing, omnichannel integrations, and a management portal for creating customer profiles, segmentation, and resource monitoring. | N/A | |
TelebuHub | N/A | TelebuHub is a complete inbound and outbound contact center software solution that enables businesses to manage communication with their customers and clients over several communication channels, such as voice, chat, email, messenger apps, SMS, social media, and webchat. When trying to contact a business, customers have certain expectations such as fast responses, personalized interactions, and timely solutions. TelebuHub is the solution to ensure that all these… | N/A |
Cisco Unified Contact Center | TelebuHub | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | Must contact sales team for pricing. | — | ||||||||||||||
More Pricing Information |
Cisco Unified Contact Center | TelebuHub | |
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Top Cons |
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Contact Center Software |
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Workforce Optimization (WFO) |
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Cisco Unified Contact Center | TelebuHub | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Unified Contact Center | TelebuHub | |
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Likelihood to Recommend | 9.5 (48 ratings) | 9.5 (3 ratings) |
Likelihood to Renew | 9.1 (5 ratings) | - (0 ratings) |
Usability | 8.3 (7 ratings) | - (0 ratings) |
Support Rating | 7.5 (15 ratings) | - (0 ratings) |
Contract Terms and Pricing Model | 8.0 (2 ratings) | - (0 ratings) |
Professional Services | 8.0 (1 ratings) | - (0 ratings) |
Cisco Unified Contact Center | TelebuHub | |
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Likelihood to Recommend | Cisco | Telebu Communications |
Pros | Cisco | Telebu Communications |
Cons | Cisco | Telebu Communications |
Likelihood to Renew | Cisco | Telebu Communications No answers on this topic |
Usability | Cisco | Telebu Communications No answers on this topic |
Support Rating | Cisco | Telebu Communications No answers on this topic |
Alternatives Considered | Cisco | Telebu Communications No answers on this topic |
Contract Terms and Pricing Model | Cisco | Telebu Communications No answers on this topic |
Professional Services | Cisco | Telebu Communications No answers on this topic |
Return on Investment | Cisco | Telebu Communications |
ScreenShots |