What users are saying about
75 Ratings
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Score 9 out of 100
79 Ratings
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Score 8.3 out of 100

Feature Set Ratings

    Performance & Compatibility of Online Events Software

    Cisco Webex DX80

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 4/4 features

    High quality audio

    N/A
    0 Ratings
    7.4
    74%
    46 Ratings

    High quality video

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Low bandwidth requirements

    N/A
    0 Ratings
    7.3
    73%
    35 Ratings

    Mobile support

    N/A
    0 Ratings
    7.3
    73%
    13 Ratings

    Screen Sharing

    Cisco Webex DX80

    Feature Set Not Supported
    N/A
    6.0

    GlobalMeet Collaboration

    60%
    GlobalMeet Collaboration ranks higher in 2/2 features

    Desktop sharing

    N/A
    0 Ratings
    7.6
    76%
    39 Ratings

    Whiteboards

    N/A
    0 Ratings
    4.3
    43%
    26 Ratings

    Online Meetings / Events

    Cisco Webex DX80

    Feature Set Not Supported
    N/A
    6.6

    GlobalMeet Collaboration

    66%
    GlobalMeet Collaboration ranks higher in 5/5 features

    Calendar integration

    N/A
    0 Ratings
    6.0
    60%
    34 Ratings

    Meeting initiation

    N/A
    0 Ratings
    7.0
    70%
    40 Ratings

    Integrates with social media

    N/A
    0 Ratings
    7.2
    72%
    3 Ratings

    Record meetings / events

    N/A
    0 Ratings
    6.7
    67%
    35 Ratings

    Slideshows

    N/A
    0 Ratings
    5.8
    58%
    21 Ratings

    Online Events Collaboration

    Cisco Webex DX80

    Feature Set Not Supported
    N/A
    6.8

    GlobalMeet Collaboration

    68%
    GlobalMeet Collaboration ranks higher in 3/3 features

    Live chat

    N/A
    0 Ratings
    8.2
    82%
    33 Ratings

    Audience polling

    N/A
    0 Ratings
    4.3
    43%
    14 Ratings

    Q&A

    N/A
    0 Ratings
    8.0
    80%
    20 Ratings

    Online Events Security

    Cisco Webex DX80

    Feature Set Not Supported
    N/A
    7.2

    GlobalMeet Collaboration

    72%
    GlobalMeet Collaboration ranks higher in 3/3 features

    User authentication

    N/A
    0 Ratings
    8.5
    85%
    34 Ratings

    Participant roles & permissions

    N/A
    0 Ratings
    6.7
    67%
    36 Ratings

    Confidential attendee list

    N/A
    0 Ratings
    6.2
    62%
    28 Ratings

    Attribute Ratings

    • Cisco Webex DX80 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    9.2

    Cisco Webex DX80

    92%
    25 Ratings
    6.4

    GlobalMeet Collaboration

    64%
    47 Ratings

    Likelihood to Renew

    Cisco Webex DX80

    N/A
    0 Ratings
    2.0

    GlobalMeet Collaboration

    20%
    3 Ratings

    Usability

    9.2

    Cisco Webex DX80

    92%
    17 Ratings
    7.1

    GlobalMeet Collaboration

    71%
    21 Ratings

    Availability

    Cisco Webex DX80

    N/A
    0 Ratings
    9.1

    GlobalMeet Collaboration

    91%
    2 Ratings

    Performance

    Cisco Webex DX80

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    2 Ratings

    Support Rating

    9.2

    Cisco Webex DX80

    92%
    25 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    28 Ratings

    Implementation Rating

    Cisco Webex DX80

    N/A
    0 Ratings
    8.2

    GlobalMeet Collaboration

    82%
    2 Ratings

    Configurability

    Cisco Webex DX80

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Product Scalability

    Cisco Webex DX80

    N/A
    0 Ratings
    7.3

    GlobalMeet Collaboration

    73%
    1 Rating

    Likelihood to Recommend

    Cisco

    It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.
    Read full review

    PGi (Premiere Global Services, Inc.)

    GlobalMeet is well suited for an organization that wants a simple web conference platform with no added features. It seems like this is the way to go if you want to not spend a lot of money for a service. GlobalMeet is not well suited for large organizations, or someone who needs to host multiple meetings and needs robust features such as attendance tracking, presentation sharing, and ease of use.
    Read full review

    Pros

    Cisco

    • Successful image/video quality.
    • By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
    • Can be used as a touch screen and also as a PC monitor.
    • Can be managed by Call Manager, TMS, VCS.
    • Easy and user-friendly.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • Easy to use system for business conference calls
    • Recording feature useful to playback information from the meeting
    • Accessibility of domestic and international call in numbers make it possible for participants to call in no matter where they are traveling or located.
    Read full review

    Cons

    Cisco

    • Touch controller calibration could be a challenge
    • You can’t use the camera like a normal web cam
    • When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
    Read full review

    PGi (Premiere Global Services, Inc.)

    • There is a cost for the conferencing services unlike competitors like FreeConferenceCall.com or Skype which have free options. However, you pay for what you get and the audio/connection quality can and has been an issue for us with other vendors.
    • There are a lot of shortcuts that can be used on the line to mute/unmute lines, record the audio, request operator assistance, etc. However, these are difficult to memorize so we end up forgetting or relying on a print-out of the shortcuts that we keep near our desks. I wish there was an easier way to use these such as voice commands.
    • In the post-conference email recaps you get the phone numbers of those who dialed in. However, it can be difficult to know who these numbers belong to unless you remember the direct #s for the participants. I wish there was a way to save contact info for certain phone numbers within the system and let GlobalMeet add the names to the numbers for all future post-conference emails.
    Read full review

    Pricing Details

    Cisco Webex DX80

    Starting Price

    Editions & Modules

    Cisco Webex DX80 editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing Info

      GlobalMeet Collaboration

      Starting Price

      Editions & Modules

      GlobalMeet Collaboration editions and modules pricing
      EditionModules

      Footnotes

        Offerings

        Free Trial
        Free/Freemium Version
        Premium Consulting/Integration Services

        Entry-level set up fee?

        Optional

        Additional Details

        Likelihood to Renew

        Cisco

        No answers on this topic

        PGi (Premiere Global Services, Inc.)

        GlobalMeet is not a very good tool. There are better web meeting platforms available in the marketplace. The system is clunky, not intuitive, and experiences often technical issues. They have made updates recently but it is too little too late. It may be a good platform for smaller organizations with tighter budgets.
        Read full review

        Usability

        Cisco

        In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.
        Read full review

        PGi (Premiere Global Services, Inc.)

        I have provided such a high rating because setting up the meeting only requires a few clicks. Within a couple minutes of telling my team that I will set up a meeting and send an invite, that invitation is already sitting in their inbox. I move at a fast pace and GlobalMeet is keeping up
        Read full review

        Reliability and Availability

        Cisco

        No answers on this topic

        PGi (Premiere Global Services, Inc.)

        We have never had an issue with the availability of GlobalMeet. It has always been available when we needed it.
        Read full review

        Performance

        Cisco

        No answers on this topic

        PGi (Premiere Global Services, Inc.)

        For the most part GlobalMeet loaded everything quickly. The only problem that we had was when the whole company was on a training at one time, we had a hard time with screen sharing and the pages loading in a timely manner. Everything seemed to slow down when lots of people were on the system at once
        Read full review

        Support Rating

        Cisco

        We've never had a problem getting help from Cisco. As the workhorses of Cisco's meetings, these devices are well-known and widely utilized throughout the organization. Even their sales representatives are familiar with how to maintain them. And if one does break (which has yet to happen), I am confident that we will receive the same high level of service and prompt replacement as we have in the past.
        Read full review

        PGi (Premiere Global Services, Inc.)

        As previously mentioned, I was in charge of facilitating a weekly meeting with 60 attendees. I had major issues with the screenshare crashing repeatedly during the meeting. I got in contact with a GlobalMeet Technician immediately. He was extremely responsive and worked with my technician to resolve all of the issues quickly. After his intervention, I never had the same issue again.
        Read full review

        Implementation Rating

        Cisco

        No answers on this topic

        PGi (Premiere Global Services, Inc.)

        GlobalMeet was easy to get set up with the company and starting to use.
        Read full review

        Alternatives Considered

        Cisco

        Both Webex Meetings and Cisco Webex DX80 are a tool for virtual meetings with videoconferencing. However, we like the Cisco Webex DX80 better to keep it fixed in small and medium meeting rooms. It is a piece of equipment that is used by me and everyone in the IT department for online meetings. I recommend the Cisco Webex DX80 and Webex Meetings for individual use for group meetings.
        Read full review

        PGi (Premiere Global Services, Inc.)

        I was not involved in the purchasing decision, but choose GlobalMeet over Skype in some situations since not all organizations permit their colleagues to join other Skype environments. WebEx is not widely deployed in the organization. I have just started using Teams, and I am not as familiar with using it yet. However, I have had success with joining other organizations that use Teams on a call. It is disappointing that functionality such as the whiteboard is not mutually available in those situations (yet).
        Read full review

        Scalability

        Cisco

        No answers on this topic

        PGi (Premiere Global Services, Inc.)

        This product seems to be able to handle the growing amount of work within our company without any problems.
        Read full review

        Return on Investment

        Cisco

        • It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
        • This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
        Read full review

        PGi (Premiere Global Services, Inc.)

        • The price for webinar for GlobalMeet is quite pricey compared to other similar vendors.
        • GlobalMeet can be used for unlimited free calls and video conferencing, hence in our company with extensive global calls this platform is very cost-effective.
        • Unlike most conferencing software. Other users don't have to download GlobalMeet App and therefore it is easy to send meeting invite to clients.
        • Attentively support system that responds fast to queries and this saves time for us.
        Read full review

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