What users are saying about
70 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 9 out of 100
Based on 70 reviews and ratings
58 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.4 out of 100
Based on 58 reviews and ratings
Attribute Ratings
- Cisco Webex DX80 is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating
Likelihood to Recommend
9.1
Cisco Webex DX80
91%
25 Ratings

8.5
Polycom RealPresence Group Series
85%
27 Ratings
Likelihood to Renew
Cisco Webex DX80
N/A
0 Ratings

7.3
Polycom RealPresence Group Series
73%
1 Rating
Usability
9.2
Cisco Webex DX80
92%
17 Ratings

8.7
Polycom RealPresence Group Series
87%
4 Ratings
Support Rating
9.1
Cisco Webex DX80
91%
25 Ratings

8.7
Polycom RealPresence Group Series
87%
6 Ratings
Likelihood to Recommend
Cisco Webex DX80
It is an excellent choice for a personal device if you want to bring an independent device to meetings and add it as a second display at the same time. I don't believe that there is nearly as much benefit in using anything in a shared environment or in shared mode. My opinion is that the Room Kits that include displays that can flip or be touched by Samsung are more suited for that.

Verified User
Analyst in Information Technology
Information Technology & Services Company, 10,001+ employeesPolycom RealPresence Group Series
If you're always working in the Polycom ecosystem then the Group Series codecs are reliable and the quality of the camera and microphones are extremely good. However, the system relies heavily on either having onsite server technology and/or cloud based bridging capability. In addition, the peripherals like cameras and microphones are quite expensive. Maintenance and support costs also make the ongoing investment a costly one

Verified User
Manager in Information Technology
Broadcast Media Company, 10,001+ employeesPros
Cisco Webex DX80
- Successful image/video quality.
- By adjusting the camera angle, transmitting the document image to both you and the other party in a readable way.
- Can be used as a touch screen and also as a PC monitor.
- Can be managed by Call Manager, TMS, VCS.
- Easy and user-friendly.
Senior Lead Engineer
ASELSAN INC.Defense & Space, 5001-10,000 employees
Polycom RealPresence Group Series
- The audio and video quality can not be matched.
- For the most part, they are rather simplistic in their use and just work. People don't usually have a hard time operating them
- They are rather versatile in that we have been able to integrate them with other applications
Network Engineer
SouthcoMechanical Or Industrial Engineering, 201-500 employees
Cons
Cisco Webex DX80
- Touch controller calibration could be a challenge
- You can’t use the camera like a normal web cam
- When you use the adapter is HDMI to DVI and if you are gone for a few minutes the display goes dark. Refresh the display does not come back on easily.
Network Consulting Engineer
IndependentTelecommunications, 11-50 employees
Polycom RealPresence Group Series
- The only issue that we have experienced with Polycom RealPresence Group Series is the speed dial functionality. When attempting to use the speed dial buttons, the system occasionally sends a call through the computer system, not the phone. While the computer call option is valuable, not everyone can answer calls that way and we have had to do a manual lookup of an extension and call back when that happens.

Verified User
Professional in Professional Services
Higher Education Company, 1001-5000 employeesPricing Details
Cisco Webex DX80
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Polycom RealPresence Group Series
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
Cisco Webex DX80
No score
No answers yet
No answers on this topic
Polycom RealPresence Group Series
Polycom RealPresence Group Series 7.3
Based on 1 answer
We love the product and is totally integrated in our company.

Verified User
Engineer in Information Technology
Retail Company, 10,001+ employeesUsability
Cisco Webex DX80
Cisco Webex DX80 9.2
Based on 17 answers
In the workplace, Cisco Webex DX80 is ideal for group meetings. It's as simple as entering the room, dialing the destination number, and joining the video. It's simple and convenient. It offers an easy-to-use menu and user interface. My own opinion is that Cisco's usability is fantastic and I like it greatly. I encountered no issues.

Verified User
Engineer in Information Technology
Information Technology & Services Company, 10,001+ employeesPolycom RealPresence Group Series
Polycom RealPresence Group Series 8.7
Based on 4 answers
Polycom RealPresence group series is most ideal for corporate sectors for larger meeting rooms where the virtual interaction happens on a frequent basis. It supports most of the global meeting platforms via IP-based or SIP-based dial-in and simultaneously it's secure too. While designing meeting rooms with automation it works perfectly with third-party programmed interfaces
System Administrator
SB Energy Pvt LtdRenewables & Environment, 201-500 employees
Support Rating
Cisco Webex DX80
Cisco Webex DX80 9.1
Based on 25 answers
We've never had a problem getting help from Cisco. As the workhorses of Cisco's meetings, these devices are well-known and widely utilized throughout the organization. Even their sales representatives are familiar with how to maintain them. And if one does break (which has yet to happen), I am confident that we will receive the same high level of service and prompt replacement as we have in the past.

Verified User
Administrator in Information Technology
Information Technology & Services Company, 10,001+ employeesPolycom RealPresence Group Series
Polycom RealPresence Group Series 8.7
Based on 6 answers
The support and maintenance is only as good as your own helpdesk. First line is your own IT department and they need to be fully versed in using the systems and configuring them. Beyond this, Polycom's 2nd/3rd line support is good but by that time you will have wasted a long time insofar as your system will be down. The RMA process is good for maintenance support codecs but again, you're paying for this on an annual basis

Verified User
Manager in Information Technology
Broadcast Media Company, 10,001+ employeesAlternatives Considered
Cisco Webex DX80
Both Webex Meetings and Cisco Webex DX80 are a tool for virtual meetings with videoconferencing. However, we like the Cisco Webex DX80 better to keep it fixed in small and medium meeting rooms. It is a piece of equipment that is used by me and everyone in the IT department for online meetings. I recommend the Cisco Webex DX80 and Webex Meetings for individual use for group meetings.
IT-Support
Grupo BoticárioCosmetics, 5001-10,000 employees
Polycom RealPresence Group Series
Polycom RealPresence Group Series stands head and shoulders above Microsoft Teams and Cisco Webex Meetings both for dependability and robust delivery of function. One established the meetings were very hard to break apart but easy to end when so desired. The installation of the devices, the training of technicians, and end-users were both intuitive and easy to manage, where the same interactions with Microsoft Teams and Cisco Webex In my opinion, and experience, were challenging to work through.
Communications Specialist
Yazaki, NAAutomotive, 10,001+ employees
Return on Investment
Cisco Webex DX80
- It helped us get our Sr. Leadership team familiar with and excited about Webex. Then, them spreading the word helped align the company with the new Webex software coming and saved us a bunch on training. When users were more excited about a product, they soak it in better.
- This device has been a mainstay in our COVID working from home plans. This allows the business to keep running AND meet face to face when it's not safe yet to do so.
Sr. Systems Administrator
T-MobileTelecommunications, 10,001+ employees
Polycom RealPresence Group Series
- Once pexip integrates Polycom/skype this will be a big win for us due to the RPTouch integrating the "one - touch join". This will increase adoption of video greatly.
- Before the Group series with peripherals was implemented the cost of a video room was twice what it is today. Massive win.
- Due to provisioning and automated firmware the IT involvement has been greatly reduced. No longer is there a need for manual changes to individual endpoints.
North America Audio Video Support Specialist
Analog DevicesSemiconductors, 10,001+ employees