Cisco Webex Experience Management (discontinued) vs. Guru
Cisco Webex Experience Management (discontinued) vs. Guru
Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Webex Experience Management (discontinued) | Mid-Size Companies (51-1,000 employees) | Cisco Webex Experience Management (CloudCherry, before being acquired by Cisco) was a real-time, omni-channel Customer Experience Analytics and Sentiment Mapping product that helps customer-facing brands track, measure and improve customer delight. The product has been discontinued and is no longer available. | N/A | |
Guru | N/A | Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages. | $12 per month per user |
Cisco Webex Experience Management (discontinued) | Guru | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $5,000 one-time fee per installation | ||||||||||||||
Additional Details | — | *Annual pricing. $12 when billed monthly. | ||||||||||||||
More Pricing Information |
Cisco Webex Experience Management (discontinued) | Guru | |
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Top Pros | ||
Top Cons |
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Cisco Webex Experience Management (discontinued) | Guru | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Notion Score 8.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Tridion Score 9.0 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Tridion Score 9.0 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Cisco Webex Experience Management (discontinued) | Guru | |
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Likelihood to Recommend | 9.0 (13 ratings) | 9.0 (189 ratings) |
Likelihood to Renew | 9.0 (1 ratings) | 8.6 (13 ratings) |
Usability | 8.2 (1 ratings) | 8.3 (12 ratings) |
Availability | - (0 ratings) | 9.1 (4 ratings) |
Performance | - (0 ratings) | 8.9 (4 ratings) |
Support Rating | 8.2 (1 ratings) | 7.7 (27 ratings) |
In-Person Training | - (0 ratings) | 9.1 (1 ratings) |
Online Training | - (0 ratings) | 8.6 (2 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (6 ratings) |
Configurability | - (0 ratings) | 7.6 (3 ratings) |
Ease of integration | - (0 ratings) | 5.9 (2 ratings) |
Product Scalability | - (0 ratings) | 8.6 (4 ratings) |
Vendor post-sale | - (0 ratings) | 8.6 (4 ratings) |
Vendor pre-sale | - (0 ratings) | 9.1 (4 ratings) |
Cisco Webex Experience Management (discontinued) | Guru | |
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Likelihood to Recommend | Discontinued Products | Guru Technologies |
Pros | Discontinued Products | Guru Technologies |
Cons | Discontinued Products | Guru Technologies |
Likelihood to Renew | Discontinued Products | Guru Technologies |
Usability | Discontinued Products | Guru Technologies |
Reliability and Availability | Discontinued Products No answers on this topic | Guru Technologies |
Performance | Discontinued Products No answers on this topic | Guru Technologies |
Support Rating | Discontinued Products | Guru Technologies |
In-Person Training | Discontinued Products No answers on this topic | Guru Technologies |
Online Training | Discontinued Products No answers on this topic | Guru Technologies |
Implementation Rating | Discontinued Products No answers on this topic | Guru Technologies |
Alternatives Considered | Discontinued Products | Guru Technologies |
Scalability | Discontinued Products No answers on this topic | Guru Technologies |
Return on Investment | Discontinued Products | Guru Technologies |
ScreenShots | Guru Screenshots |