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20 Ratings
11 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

SALESmanago CDP & Marketing Automation

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20 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.4 out of 100

Likelihood to Recommend

Cisco Webex Experience Management

[Cisco] Webex Experience Management is suited ideally in these places 1. Greenfield Opportunities 2. Measuring Customer journey's throughout the customer lifecycle and seeing where the optimal service fails or needs improvement[Cisco] Webex Experience is NOT suited in scenarios where 1. Customer has invested in Medallia or Qualtrics and is happy using them. The incentive to make the change is not tangible and having to retrain and relaunch using a new tool seems to be not sellable.
Badri Sampath | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

If you have an online shop you work with clients so you need a tool to help you built an effective relationship with them. SALESmanago is more than a tool. It is a system with all sorts of tools which are well fitted to different areas of business activity that increase the number of your clients and finally your income.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.6
WYSIWYG email editor
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.7
Dynamic content
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.7
Ability to test dynamic content
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
9.0
Landing pages
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.5
A/B testing
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.5
Mobile optimization
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.9
Email deliverability reporting
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
9.5
List management
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
9.5
Triggered drip sequences
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.5

Lead Management

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.7
Lead nurturing
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.1
Lead scoring and grading
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.1
Data quality management
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.1
Automated sales alerts and tasks
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.5

Campaign Management

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.5
Calendaring
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.9
Event/webinar marketing
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.1

Social Media Marketing

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.6
Social sharing and campaigns
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.6
Social profile integration
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.6

Reporting & Analytics

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.4
Dashboards
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.7
Standard reports
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.7
Custom reports
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.9

Platform & Infrastructure

Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.7
API
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.1
Role-based workflow & approvals
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.0
Customizability
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
7.4
Integration with Salesforce.com
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
8.9
Integration with Microsoft Dynamics CRM
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
10.0
Integration with SugarCRM
Cisco Webex Experience Management
SALESmanago CDP & Marketing Automation
10.0

Pros

Cisco Webex Experience Management

  • They allow us to create surveys based on our current need or projects.
  • Their dashboards are customizable from user to user.
Anonymous | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • The solution is easy to use, once you learn it. Given that the marketing automation software is very complex, they managed to create a user-friendly interface, easy to use even without programming knowledge.
  • Educates users and customers - It is impressive how many resources SALESmanago invested in educating customers. We are talking about video tutorials, webinars every Tuesday, Wednesday and Thursday, blog articles, infographics, free eBooks, Marketing Automation Day, events etc.
  • Multiple tools integrated into one - it's a habit that you find all the information and tools you need in one place. There are other solutions on the market, but SALESmanago is among the only ones that provides an overview
  • 30 day free trial - the advantage is that you do not have to pay first to use the solution. In the 30 day trial you have the opportunity to discover all the secrets of this tool and see if it fits to your business.
daraban cosmin | TrustRadius Reviewer

Cons

Cisco Webex Experience Management

  • Integrated Reporting including Contact Center
  • Ability to see real time monitoring of a Survey Campaign
  • Campaign Orchestration Engine for Outbound
Badri Sampath | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Their expansion into the US has not been very successful, and if you are a West Coast customer want training, be prepared to get up at 4 a.m.
  • While their functionality is comparable to competing products there is nothing particularly unique to what they offer
  • Their instructional literature was obviously not produced by people for who English is a first language and they are not particularly English proficient.
Lou Covey | TrustRadius Reviewer

Usability

Cisco Webex Experience Management

Cisco Webex Experience Management 8.2
Based on 1 answer
No code / Low Code Easily pluggable to any digital solution Comprehensive dashboard builder Predict Revenue based on CSAT and NPS scores Monitor Customer Journey end to end Visual Journey Maps
Badri Sampath | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

No score
No answers yet
No answers on this topic

Support Rating

Cisco Webex Experience Management

Cisco Webex Experience Management 8.2
Based on 1 answer
Cisco Webex Experience Management team are very supportive from training to implementation to support and is a definite plus whenever you take a new product that challenges existing paradigm.
Badri Sampath | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

No score
No answers yet
No answers on this topic

Alternatives Considered

Cisco Webex Experience Management

[Cisco] Webex Experience Management integrated with Contact Center is a key differentiator rather than having standalone evaluation tools like Qualtrics which are managed by the Marketing team. Contact Center feedback should be managed by a solution that integrates tightly and not by marketing teams as the feedback from the marketing campaigns don't effectively close the feedback loop for actionable intelligence within the contact center and is lost.
Badri Sampath | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

In my opinion, SALESmanago is a system that gathers plenty of important tools in one ecosystem and it does it mostly smoothly.All the tools on SALESmanago seem to be well connected between each other. This system was chosen by my predecessors and specific details about decision making is not known to me.
Anonymous | TrustRadius Reviewer

Return on Investment

Cisco Webex Experience Management

  • We have been able to show that an improved Member Satisfaction score often leads to cost savings and deeper share of wallet.
  • We have been able to survey our members throughout the lifetime of their relationship with us and gage their overall satisfaction.
Anonymous | TrustRadius Reviewer

SALESmanago CDP & Marketing Automation

  • Just cart recovery boosts turnover a lot.
  • 1-1 newsletter with dynamic content is great way to deliver intelligent email marketing.
  • If you make a long term contract there is a big discount.
David Vopelka | TrustRadius Reviewer

Screenshots

Pricing Details

Cisco Webex Experience Management

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Experience Management Editions & Modules

Edition
FREE$01
BASIC$252
STANDARD$503
PREMIUM$1004
EASY12 ¢5
ENTERPRISE$5006
  1. Per Month / 50 Responses / 1 user
  2. Per Month / 200 Responses / 2 users
  3. Per Month / 500 Responses / 2 users
  4. Per Month / 1000 Responses / 4 users
  5. Per Response / Unlimited users
  6. Customized Usage Packages
Additional Pricing Details

SALESmanago CDP & Marketing Automation

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
222 USD

SALESmanago CDP & Marketing Automation Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Experience Management
8.3
SALESmanago CDP & Marketing Automation
9.5

Usability

Cisco Webex Experience Management
8.2
SALESmanago CDP & Marketing Automation

Support Rating

Cisco Webex Experience Management
8.2
SALESmanago CDP & Marketing Automation

Add comparison