What users are saying about
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Top Rated
663 Ratings
9 Ratings
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Score 9.5 out of 100

ClickUp

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Top Rated
663 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.6 out of 100

Feature Set Ratings

    Communication

    10.0

    Cisco Webex Social (Discontinued)

    100%

    ClickUp

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 2/2 features

    Chat

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Integrates with Outlook

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    File Sharing & Management

    8.3

    Cisco Webex Social (Discontinued)

    83%

    ClickUp

    Feature Set Not Supported
    N/A
    Cisco Webex Social (Discontinued) ranks higher in 3/3 features

    Document collaboration

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Access control

    10.0
    100%
    1 Rating
    N/A
    0 Ratings

    Advanced security features

    5.0
    50%
    1 Rating
    N/A
    0 Ratings

    Project Management

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    8.1

    ClickUp

    81%
    ClickUp ranks higher in 12/12 features

    Task Management

    N/A
    0 Ratings
    9.0
    90%
    272 Ratings

    Resource Management

    N/A
    0 Ratings
    7.4
    74%
    177 Ratings

    Gantt Charts

    N/A
    0 Ratings
    8.1
    81%
    180 Ratings

    Scheduling

    N/A
    0 Ratings
    8.1
    81%
    205 Ratings

    Workflow Automation

    N/A
    0 Ratings
    7.6
    76%
    176 Ratings

    Team Collaboration

    N/A
    0 Ratings
    8.7
    87%
    253 Ratings

    Support for Agile Methodology

    N/A
    0 Ratings
    8.4
    84%
    162 Ratings

    Support for Waterfall Methodology

    N/A
    0 Ratings
    8.3
    83%
    136 Ratings

    Document Management

    N/A
    0 Ratings
    7.8
    78%
    222 Ratings

    Email integration

    N/A
    0 Ratings
    7.6
    76%
    154 Ratings

    Mobile Access

    N/A
    0 Ratings
    8.2
    82%
    195 Ratings

    Timesheet Tracking

    N/A
    0 Ratings
    7.8
    78%
    167 Ratings

    Professional Services Automation

    Cisco Webex Social (Discontinued)

    Feature Set Not Supported
    N/A
    6.6

    ClickUp

    66%
    ClickUp ranks higher in 1/1 features

    Project & financial reporting

    N/A
    0 Ratings
    6.6
    66%
    111 Ratings

    Attribute Ratings

    • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    10.0

    Cisco Webex Social (Discontinued)

    100%
    1 Rating
    8.5

    ClickUp

    85%
    272 Ratings

    Likelihood to Renew

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.9

    ClickUp

    89%
    16 Ratings

    Usability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.0

    ClickUp

    90%
    16 Ratings

    Availability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.6

    ClickUp

    86%
    4 Ratings

    Performance

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    6.8

    ClickUp

    68%
    4 Ratings

    Support Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    63 Ratings

    Online Training

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Implementation Rating

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    3 Ratings

    Configurability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Ease of integration

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    8.0

    ClickUp

    80%
    1 Rating

    Product Scalability

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    4 Ratings

    Vendor post-sale

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Vendor pre-sale

    Cisco Webex Social (Discontinued)

    N/A
    0 Ratings
    9.1

    ClickUp

    91%
    1 Rating

    Likelihood to Recommend

    Cisco

    For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
    Read full review

    Clickup

    Managing projects and tasks across multiple people are easy and intuitive in ClickUp. Ranking projects and tasks with status and priority are super helpful. ClickUp makes managing teams and remote workers much easier and is way more intuitive than making complex to-do lists. If you need something where comments/chats are involved, this might not be the solution but honestly, who needs another place to track chats.
    Read full review

    Pros

    Cisco

    • Easy to use.
    • No special setup.
    • Doesn't require any special hardware.
    Read full review

    Clickup

    • ClickUp's dependencies feature allow us to create a built-in hierarchy for related tasks so we don't have to micromanage.
    • Time estimates for each tasks give us a way to communicate with team members how long we expect a task to take without having to have that conversation after the fact.
    • Folders neatly organize client tasks in a way that is almost seamless, allowing us to compartmentalize our workflow at-a-glance.
    Read full review

    Cons

    Cisco

    • Recording feature cannot record phone sound just computer sound.
    • Recording feature does not generate a file with "known" extension, it needs specific player.
    Read full review

    Clickup

    • Better organization of features. For instance, I oftentimes stumble onto features in this application, which I then rejoice for because I didn't know they previously existed but I also feel like because there are so many layers to ClickUp it's hard to find what you're looking for more or less 'new capabilities' because you're constantly wading thru layers of configuration or prior feature/enhancement releases.
    • More agile tools, especially backlog and road mapping tools.
    Read full review

    Pricing Details

    Cisco Webex Social (Discontinued)

    Starting Price

    Editions & Modules

    Cisco Webex Social (Discontinued) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      ClickUp

      Starting Price

      $0 per month per seat

      Editions & Modules

      ClickUp editions and modules pricing
      EditionModules
      Free$0.001
      Unlimited$9.00 ($5.00)2
      Business$19.00 ($12.00)3
      Business Plus$29.00 ($19.00)4
      EnterpriseContact Sales5

      Footnotes

      1. none
      2. per member per month (annual contract pricing)
      3. per member per month (annual contract pricing)
      4. per member per month (annual contract pricing)
      5. none

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Pricing

      Likelihood to Renew

      Cisco

      No answers on this topic

      Clickup

      We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
      Read full review

      Usability

      Cisco

      No answers on this topic

      Clickup

      It's pretty easy to figure out without having to invest a bunch of time researching how to use it. The additional different views and themes can really help you personalize how you like to see information, both physically and aesthetically.
      Read full review

      Reliability and Availability

      Cisco

      No answers on this topic

      Clickup

      Having used ClickUp for less than a year in my current organization, there have been only a couple of times when errors occurred and we've been unable to access our projects. However these have only been very brief, and did not negatively impact us. I recall these times only lasted for no more than an hour or so
      Read full review

      Performance

      Cisco

      No answers on this topic

      Clickup

      I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
      Read full review

      Support Rating

      Cisco

      No answers on this topic

      Clickup

      I started using ClickUp when it was what most would consider a baby company. There were the occasional bugs that made working in ClickUp a little bit of a headache, but the support feature allowed me to chat with a real persona and communicate my issues. I would always get prompt support and someone willing to really help me, not just point me to FAQ pages. Not feeling like a number really makes a difference.
      Read full review

      Online Training

      Cisco

      No answers on this topic

      Clickup

      There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
      Read full review

      Implementation Rating

      Cisco

      No answers on this topic

      Clickup

      Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
      Read full review

      Alternatives Considered

      Cisco

      It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
      Read full review

      Clickup

      Monday has an attractive interface, and copies many of Clickup's features, especially in the table view. But Monday doesn't have the flexibility of Clickup, you're forced to work on the structure they created. Simple things like creating task descriptions, or checklists within tasks are impossible on Monday, while in ClickUp you just need to include an element.
      Read full review

      Contract Terms and Pricing Model

      Cisco

      No answers on this topic

      Clickup

      I did not.
      Read full review

      Scalability

      Cisco

      No answers on this topic

      Clickup

      As long as organizations are thoughtful when setting up their workspace, I believe that ClickUp is very scalable. For example, we have divided our spaces into functional areas, and further organized projects into a folder system within spaces. By being thoughtful in the early stages of set up, I believe we are avoiding a disorganized situation down the line where projects lack any clear structured hierarchy.
      Read full review

      Return on Investment

      Cisco

      • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
      • Great user experience.
      • Users like it.
      Read full review

      Clickup

      • It helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with the different view options they offer.
      • I really like the way ClickUp helps me organize the information, share valuable content with different teams, and keep us all on the same page to ensure the right management of our projects by having on hand the needed information by organizing it with different view options they offer.
      Read full review

      Screenshots

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