Cisco Webex Social (Discontinued) vs. ClickUp

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
ClickUp
Score 8.5 out of 10
Small Businesses (1-50 employees)
ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions…
$0
per month per seat
Pricing
Cisco Webex Social (Discontinued)ClickUp
Editions & Modules
No answers on this topic
Free
$0.00
Unlimited
$9.00 ($5.00)
per member per month (annual contract pricing)
Business
$19.00 ($12.00)
per member per month (annual contract pricing)
Business Plus
$29.00 ($19.00)
per member per month (annual contract pricing)
Enterprise
Contact Sales
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)ClickUp
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)ClickUp
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)ClickUp
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
ClickUp
-
Ratings
Chat10.01 Ratings00 Ratings
Integrates with Outlook10.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
ClickUp
-
Ratings
Document collaboration10.01 Ratings00 Ratings
Access control10.01 Ratings00 Ratings
Advanced security features5.01 Ratings00 Ratings
Project Management
Comparison of Project Management features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
ClickUp
8.1
555 Ratings
7% above category average
Task Management00 Ratings9.3555 Ratings
Resource Management00 Ratings7.8421 Ratings
Gantt Charts00 Ratings8.1386 Ratings
Scheduling00 Ratings8.3451 Ratings
Workflow Automation00 Ratings7.9417 Ratings
Team Collaboration00 Ratings9.1526 Ratings
Support for Agile Methodology00 Ratings8.7355 Ratings
Support for Waterfall Methodology00 Ratings8.1294 Ratings
Document Management00 Ratings7.6466 Ratings
Email integration00 Ratings7.5364 Ratings
Mobile Access00 Ratings7.8435 Ratings
Timesheet Tracking00 Ratings7.5360 Ratings
Professional Services Automation
Comparison of Professional Services Automation features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
ClickUp
7.3
264 Ratings
2% below category average
Project & financial reporting00 Ratings7.3264 Ratings
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Cisco Webex Social (Discontinued)ClickUp
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SAP Ruum
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Score 9.0 out of 10
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Score 9.0 out of 10
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Score 9.2 out of 10
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User Ratings
Cisco Webex Social (Discontinued)ClickUp
Likelihood to Recommend
10.0
(1 ratings)
8.9
(555 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(22 ratings)
Usability
-
(0 ratings)
8.8
(22 ratings)
Availability
-
(0 ratings)
8.6
(4 ratings)
Performance
-
(0 ratings)
6.9
(4 ratings)
Support Rating
-
(0 ratings)
5.6
(42 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
-
(0 ratings)
9.1
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
8.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.1
(4 ratings)
Vendor post-sale
-
(0 ratings)
9.1
(1 ratings)
Vendor pre-sale
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
Cisco Webex Social (Discontinued)ClickUp
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
ClickUp
ClickUp is great for companies that have a lot of different departments or business units as it allows everyone to have a place for their work and keep parts of it private from other teams, but also allows you to collaborate on shared projects easily and effectively. ClickUp is a bit less effective for things like responding to customer inquires or complaints. An organization that does a lot of that would be better suited to finding a CRM where they can manage all their inboxes and corresponding tasks in one place.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review
ClickUp
  • Custom views. No need to replicate projects, just duplicate a view and adjust it to your needs. Any updates you make to one view will sync with your other views
  • Custom fields make live so much easier as they provide additional task data without having to use descriptions and it allows you to filter your projects.
  • Automates repetitive steps
  • Dashboards because you don't need to search for what you need to work on that day. Everything is there for you in your dashboard
Read full review
Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review
ClickUp
  • The Gantt view is a great resource, but it lacks customization and flexibility to show custom fields on the side view next to the project names.
  • User Interface is hard to navigate in laptop displays since it does not fit unless you do a zoom out, which makes hard to read.
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Likelihood to Renew
Cisco
No answers on this topic
ClickUp
We're very pleased with how the system works in general. For over a year we've barely ever had any problems with ClickUp and there might have only been one or two times when it wasn't operational for us due to a global emergency. Moreover, when we had a problem once with renewing our licenses we've been contacted directly by our account manager and taken care of in a very professional way (with a due refund as well). The exceptional customer service makes us firmly believe that ClickUp is just the right tool for us.
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Usability
Cisco
No answers on this topic
ClickUp
Far easier to use than any other PM tool. ClickUp is incredibly intuitive and had us saving time and energy within the first week of implementation. In my opinion, PM software should make it easier to focus on the deliverables - it shouldn't take all your time and energy to learn how to use the tool in the first place. ClickUp is a user-friendly tool that actually helps us focus on what's important.
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Reliability and Availability
Cisco
No answers on this topic
ClickUp
For over a year ClickUp was unavailable to us just twice for a couple of hours. I would say for a system this big and working globally that was a minor issue. They managed to fix all the issues within a couple hours and then it was back up and running perfectly fine.
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Performance
Cisco
No answers on this topic
ClickUp
I understand that it's a beast and does a lot of things, which is probably why it's laggy. But I do find it takes longer than I'd like to load, and if I am sending a complex document to a client or team member they aren't quite sure if they're getting the right thing at first. This is actually a pretty significant problem - my biggest beef with ClickUp.
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Support Rating
Cisco
No answers on this topic
ClickUp
ClickUp support is incredible! They respond quickly with any questions about my issue, provide a timeline, and elaborate on how they will solve my problem. They are incredibly respectful and accommodating. Whenever I run into an issue, I know that ClickUp support will be happy to answer any questions and help my team out. When I start a support ticket, I know that I won't be getting sent article recommendations, I will be speaking to their customer support team immediately
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Online Training
Cisco
No answers on this topic
ClickUp
There are multiple guides on literally all of the functions you can find within the system, therefore it's easy to learn anything you'd really like to use, starting from project and people management, down to Gantts, mind maps, time tracking, inviting Clients as guests to work with you on the projects and so much more.
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Implementation Rating
Cisco
No answers on this topic
ClickUp
Using ClickUp is fairly easy. There are multiple guides on how to use all of the functions in the system. An organization wanting to start working with ClickUp should simply try it out and see how it would like to adapt its workflow to the possibilities the system gives the users.
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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ClickUp
It is much more intuitive and shows more dev-driven tasks to create stories. Also, the fact that ClickUp enables the system to save multiple files from online to locally uploaded files, and GitLab is the way to archive them. Maybe Asana has new features, but I'm sure Clickup is now my family to evaluate new ideas.
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Scalability
Cisco
No answers on this topic
ClickUp
Scaling with ClickUp is superb. If you create a workflow best suited for your organization then it's all about creating new accounts and teaching the new employees the workflow you're using. It's that simple. There is no black magic when it comes to Clickup.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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ClickUp
  • Increase capacity by 20% due to better prioritization and task management
  • Teams who didn’t manage to onboard ClickUP as BuA and ends after initial phase wasted approx 10MD due to this trial.
  • Lack of more automation and ability to fully integrate powerAutomate and Light eneteprise version for all company employees, we have to still maintain other platforms for end user Task mamagement.
Read full review
ScreenShots

ClickUp Screenshots

Screenshot of List ViewScreenshot of Box ViewScreenshot of Board ViewScreenshot of Calendar View