What users are saying about
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.9 out of 100
88 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Cisco Webex Social (Discontinued)

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Anonymous | TrustRadius Reviewer

ClickUp

By organizing projects by a hierarchic approach, ClickUp takes out confusion and lets the project managers structure projects from scratch by assigning tasks to team members and setting of goals to help teams understand what they are aiming for and the strategies they will use to be able to accomplish those goals.
Mahmoud Farag | TrustRadius Reviewer

Feature Rating Comparison

Communication

Cisco Webex Social (Discontinued)
10.0
ClickUp
Chat
Cisco Webex Social (Discontinued)
10.0
ClickUp
Integrates with Outlook
Cisco Webex Social (Discontinued)
10.0
ClickUp

File Sharing & Management

Cisco Webex Social (Discontinued)
8.3
ClickUp
Document collaboration
Cisco Webex Social (Discontinued)
10.0
ClickUp
Access control
Cisco Webex Social (Discontinued)
10.0
ClickUp
Advanced security features
Cisco Webex Social (Discontinued)
5.0
ClickUp

Project Management

Cisco Webex Social (Discontinued)
ClickUp
8.7
Task Management
Cisco Webex Social (Discontinued)
ClickUp
9.6
Resource Management
Cisco Webex Social (Discontinued)
ClickUp
9.5
Gantt Charts
Cisco Webex Social (Discontinued)
ClickUp
8.3
Scheduling
Cisco Webex Social (Discontinued)
ClickUp
9.0
Workflow Automation
Cisco Webex Social (Discontinued)
ClickUp
8.5
Team Collaboration
Cisco Webex Social (Discontinued)
ClickUp
9.2
Support for Agile Methodology
Cisco Webex Social (Discontinued)
ClickUp
8.8
Support for Waterfall Methodology
Cisco Webex Social (Discontinued)
ClickUp
8.3
Document Management
Cisco Webex Social (Discontinued)
ClickUp
8.5
Email integration
Cisco Webex Social (Discontinued)
ClickUp
8.0
Mobile Access
Cisco Webex Social (Discontinued)
ClickUp
8.5
Timesheet Tracking
Cisco Webex Social (Discontinued)
ClickUp
8.1

Professional Services Automation

Cisco Webex Social (Discontinued)
ClickUp
8.5
Project & financial reporting
Cisco Webex Social (Discontinued)
ClickUp
8.5

Pros

Cisco Webex Social (Discontinued)

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Anonymous | TrustRadius Reviewer

ClickUp

  • This software organizes and categorizes different projects in an excellent manner. It allows color-coding of different categories of a project as main headers with subtasks underneath
  • It allows sorting and filtration of tasks with priority. This enables the project team to work on urgent tasks first
  • It supports mass editing of projects. This is achieved through the selection of multiple project lines, changing their due date, setting their priority and performing other modifications at the same time
Judy Hellen | TrustRadius Reviewer

Cons

Cisco Webex Social (Discontinued)

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Anonymous | TrustRadius Reviewer

ClickUp

  • List Templates - They have list templates, but the due dates get all mixed up whenever you use them. Right now you have to set specific dates and when you create the list using the template, you just set the first start date and all the other dates get moved according to that first date. However, usually I care more about the LAST due date, not the first. Also, they don't skip weekends or anything. I wish there was a way to set the due dates as "Day 1, Day 2" etc. and to have them skip weekends when they are created.
  • Sharing Settings - They've kind of fixed this but before you could only control privacy access on the space level. Now you can set it on anything, however, there isn't a way to share lists, projects, or tasks with clients without them creating a login. They are planning to have this fixed soon though
  • Documents and Files - You can easily attach files to tasks or lists, which is great. I would like it if you could also have an area where you could have files that pertain to the whole project, or the whole space, without having to be put in a specific list or task.
McKay Salisbury | TrustRadius Reviewer

Likelihood to Renew

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 1 answer
We are pleased with using ClickUp and it's cost effectiveness. We are very likely to stick with ClickUp.
Ravinder Gupta | TrustRadius Reviewer

Usability

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.0
Based on 6 answers
With previous tools we used, we had to conduct a fairly extensive onboarding process with any new employees we hired. ClickUp is so simple to use that we really only need a 30-minute meeting to show new employees how to use it and they're off to the races. The drag/drop function is nearly universal which makes it extremely easy to move things around and stay organized.
Brittany Bartoli | TrustRadius Reviewer

Support Rating

Cisco Webex Social (Discontinued)

No score
No answers yet
No answers on this topic

ClickUp

ClickUp 9.1
Based on 53 answers
ClickUp provides all the support you need over email. The customer service is excellent. I didn't interact with the support team too much as there was rarely an issue that I needed help with. However, when I did need help they were excellent.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Cisco Webex Social (Discontinued)

It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
Anonymous | TrustRadius Reviewer

ClickUp

We looked at numerous options during the procurement stage, but in the end opted for ClickUp. The tools are very similar, but a big thing for me and the team as the ClickUp UI which felt much more fluid and user friendly versus some of the others.
ClickUp also offers multiple user and educational discounts which of course makes it compelling:)
Gareth Beer | TrustRadius Reviewer

Return on Investment

Cisco Webex Social (Discontinued)

  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
Anonymous | TrustRadius Reviewer

ClickUp

  • We have recurring tasks for checking the PPC of a client. His sales volume was a little over $45,000/month. Now, their sales volume is up to $100,000.
  • Our graphic designer is able to upload photos into tasks and ClickUp makes it easy to download those and upload them to the listing. It completely changes conversion rates for these products for the better.
Jordan Matthews | TrustRadius Reviewer

Screenshots

Cisco Webex Social (Discontinued)

Pricing Details

Cisco Webex Social (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Cisco Webex Social (Discontinued) Editions & Modules

Additional Pricing Details

ClickUp

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

ClickUp Editions & Modules

Edition
Free$0.00
Unlimited$9.00 ($5.00)2
Business$19.00 ($9.00)2
Enterprise$29.00 ($17.00)2
  1. per member per month (annual contract pricing)
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Cisco Webex Social (Discontinued)
10.0
ClickUp
9.1

Likelihood to Renew

Cisco Webex Social (Discontinued)
ClickUp
9.0

Usability

Cisco Webex Social (Discontinued)
ClickUp
9.0

Support Rating

Cisco Webex Social (Discontinued)
ClickUp
9.1

Add comparison