What users are saying about
9 Ratings
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Score 9.5 out of 100
21 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Cisco Webex Social (Discontinued) ranks higher in 1 feature set: Communication
  • Frame.io ranks higher in 1 feature set: File Sharing & Management

Communication

10.0

Cisco Webex Social (Discontinued)

100%
9.8

Frame.io

98%
Frame.io ranks higher in 4/5 features

Chat

10.0
100%
1 Rating
10.0
100%
2 Ratings

Integrates with Outlook

10.0
100%
1 Rating
N/A
0 Ratings

Notifications

N/A
0 Ratings
10.0
100%
4 Ratings

Discussions

N/A
0 Ratings
9.3
93%
3 Ratings

Internal knowledgebase

N/A
0 Ratings
10.0
100%
1 Rating

File Sharing & Management

8.3

Cisco Webex Social (Discontinued)

83%
9.7

Frame.io

97%
Frame.io ranks higher in 7/8 features

Document collaboration

10.0
100%
1 Rating
10.0
100%
3 Ratings

Access control

10.0
100%
1 Rating
9.5
95%
3 Ratings

Advanced security features

5.0
50%
1 Rating
9.5
95%
3 Ratings

Versioning

N/A
0 Ratings
10.0
100%
3 Ratings

Video files

N/A
0 Ratings
10.0
100%
4 Ratings

Audio files

N/A
0 Ratings
10.0
100%
3 Ratings

Integrates with Google Drive

N/A
0 Ratings
9.1
91%
2 Ratings

Device sync

N/A
0 Ratings
10.0
100%
2 Ratings

Project Management

Cisco Webex Social (Discontinued)

Feature Set Not Supported
N/A
8.6

Frame.io

86%
Frame.io ranks higher in 4/4 features

Task Management

N/A
0 Ratings
8.5
85%
3 Ratings

Mobile Access

N/A
0 Ratings
7.9
79%
4 Ratings

Search

N/A
0 Ratings
9.3
93%
4 Ratings

Visual planning tools

N/A
0 Ratings
8.6
86%
3 Ratings

Attribute Ratings

  • Cisco Webex Social (Discontinued) is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

10.0

Cisco Webex Social (Discontinued)

100%
1 Rating
9.3

Frame.io

93%
7 Ratings

Usability

Cisco Webex Social (Discontinued)

N/A
0 Ratings
10.0

Frame.io

100%
1 Rating

Support Rating

Cisco Webex Social (Discontinued)

N/A
0 Ratings
8.9

Frame.io

89%
3 Ratings

Likelihood to Recommend

Cisco

For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Read full review

Pros

Cisco

  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
Read full review

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Read full review

Cons

Cisco

  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
Read full review

Frame.io

  • Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project.
  • Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load.
Read full review

Pricing Details

Cisco Webex Social (Discontinued)

Starting Price

Editions & Modules

Cisco Webex Social (Discontinued) editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Frame.io

    Starting Price

    $0 For up to 2 users

    Editions & Modules

    Frame.io editions and modules pricing
    EditionModules
    FreeFree1
    Pro152
    Team253
    EnterpriseContact sales team4

    Footnotes

    1. For up to 2 users
    2. per user/per month
    3. per user/per month
    4. none

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Cisco

    No answers on this topic

    Frame.io

    I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
    Read full review

    Support Rating

    Cisco

    No answers on this topic

    Frame.io

    I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
    Read full review

    Alternatives Considered

    Cisco

    It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
    Read full review

    Frame.io

    Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
    Read full review

    Return on Investment

    Cisco

    • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
    • Great user experience.
    • Users like it.
    Read full review

    Frame.io

    • Frame.io has allowed the team to collaborate on our own schedules
    • Frame.io has allowed the team to collaborate remotely
    • Frame.io has allowed us to share content with clients for feedback before publishing
    Read full review

    Add comparison