Cisco Webex Social (Discontinued) vs. Frame.io

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cisco Webex Social (Discontinued)
Score 7.0 out of 10
N/A
Cisco Webex Social has been retired and is no longer supported.N/A
Frame.io
Score 9.1 out of 10
N/A
Frame.io in New York offers a video collaboration platform, supporting the video editing process by providing creative teams with time stamped comments, annotations and hashtags, and an accelerated sharing and approval process, as well as integrations with popularly used editing tools (e.g. Final Cut Pro) to enhance the editing and collaboration process.
$15
per user/per month
Pricing
Cisco Webex Social (Discontinued)Frame.io
Editions & Modules
No answers on this topic
Pro
$15
per user/per month
Team
$25
per user/per month
Free
Free
For up to 2 users
Enterprise
Contact sales team
Offerings
Pricing Offerings
Cisco Webex Social (Discontinued)Frame.io
Free Trial
NoNo
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Cisco Webex Social (Discontinued)Frame.io
Top Pros
Top Cons
Features
Cisco Webex Social (Discontinued)Frame.io
Communication
Comparison of Communication features of Product A and Product B
Cisco Webex Social (Discontinued)
10.0
1 Ratings
22% above category average
Frame.io
-
Ratings
Chat10.01 Ratings00 Ratings
Integrates with Outlook10.01 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Cisco Webex Social (Discontinued)
8.3
1 Ratings
2% above category average
Frame.io
-
Ratings
Document collaboration10.01 Ratings00 Ratings
Access control10.01 Ratings00 Ratings
Advanced security features5.01 Ratings00 Ratings
Creative Collaboration
Comparison of Creative Collaboration features of Product A and Product B
Cisco Webex Social (Discontinued)
-
Ratings
Frame.io
5.0
1 Ratings
0% above category average
Audit trail00 Ratings5.01 Ratings
Best Alternatives
Cisco Webex Social (Discontinued)Frame.io
Small Businesses
Stackby
Stackby
Score 9.8 out of 10

No answers on this topic

Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10

No answers on this topic

Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10

No answers on this topic

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User Ratings
Cisco Webex Social (Discontinued)Frame.io
Likelihood to Recommend
10.0
(1 ratings)
9.0
(8 ratings)
Usability
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
8.9
(2 ratings)
User Testimonials
Cisco Webex Social (Discontinued)Frame.io
Likelihood to Recommend
Cisco
For the most part, this is a great software solution for the average user. For consulting it's ok, but [there aren't] that many reach features.
Read full review
Frame.io
The best thing about frame.io (and the reason we subscribed to the service in the first place), is it is very easy for clients to give notes when reviewing videos we produce for them. It allows them -- forces them, actually -- to give frame specific notes, so there is no confusion about what shot they are talking about. The one thing that would be nice would be another area for clients to make more global, general notes, so that both the global and specific notes could all be referenced in one place. But overall, had this service for about three years and still very happy with it.
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Pros
Cisco
  • Easy to use.
  • No special setup.
  • Doesn't require any special hardware.
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Frame.io
  • Simple UI. Its drag and drop interface makes uploading and organizing something that happens inherently. Versioning is a huge issue when reviewing videos and frame allows you to keep old versions while prioritizing updated edits on the same link.
  • Frame.io allows you to make accurate notes on a video down to the frame - including drawing on a frame to indicate exact details your notes refer to. This allows for your post team to know exactly what the note-maker is referring to.
  • Privacy settings. Frame has an easy way to manage sharing by providing a "review link" and a "presentation" - this allows you to limit whether a reviewer has access to provide notes or just to review an edit. Simple password protection is an option for any review as well as the option for allowing a file to be downloadable.
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Cons
Cisco
  • Recording feature cannot record phone sound just computer sound.
  • Recording feature does not generate a file with "known" extension, it needs specific player.
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Frame.io
  • Though I love the integration with After Effects, it's a tiny bit buggy from time to time. You'll need to re-sign in once a week (at least, this is what my tests have determined) and there is an issue with timeline jumping. If you click onto a comment, the timeline takes you to the problem area, but if you move the playhead elsewhere and click onto the same comment, it will not return you to the location. You must first click onto a different comment, then back onto the original. It's silly, and to me, a bug that will be resolved eventually.
  • Frame.io does not provide an archiving feature, so it's a bit of sore spot to delete old videos. When running into storage problems, which you might depending on your plan, you'll need to remove old videos.
  • Video links play natively at 560p. I don't understand this, as 720p or 1080p should be the standard playback resolution. This means some clients might not be as technologically-savvy, and won't think to click onto the resolution button to upgrade the resolution playback. I've had clients ask why the video was "low-quality" when they needed to change the resolution. This feels like boneheaded development to me.
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Usability
Cisco
No answers on this topic
Frame.io
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
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Support Rating
Cisco
No answers on this topic
Frame.io
I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
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Alternatives Considered
Cisco
It is simpler to use compared to other tools. Microsoft has a great product but there are a lot of bugs. And compared to GoToMeeting it has more features.
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Frame.io
Frame.io is better when being compared to the Google Drive as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
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Return on Investment
Cisco
  • It is good, helps tremendously and saves a lot of time in case you have to go see what user is doing or understand what they are trying to achieve.
  • Great user experience.
  • Users like it.
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Frame.io
  • Frame.io has allowed the team to collaborate on our own schedules
  • Frame.io has allowed the team to collaborate remotely
  • Frame.io has allowed us to share content with clients for feedback before publishing
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ScreenShots