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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Wireless LAN Controllers

    Score9.1 out of 10
    N/ACisco offers wireless LAN.N/A

    Datadog

    Score8.8 out of 10
    N/ADatadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    $18

    per month per host

    Pricing
    Cisco Wireless LAN ControllersDatadog
    Editions & Modules
    No answers on this topic
    Log Management
    $1.27
    per month (billed annually) per host
    Infrastructure
    $15.00
    per month (billed annually) per host
    Standard
    $18
    per month per host
    Enterprise
    $27
    per month per host
    DevSecOps Pro
    $27
    per month per host
    APM
    $31.00
    per month (billed annually) per host
    DevSecOps Enterprise
    $41
    per month per host
    Offerings
    Pricing Offerings
    Cisco Wireless LAN ControllersDatadog
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Discount available for annual pricing. Multi-Year/Volume discounts available (500+ hosts/mo).
    More Pricing Information
    Community Pulse
    Cisco Wireless LAN ControllersDatadog
    Considered Both Products
    Cisco
    No answer on this topic
    Datadog
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    64 Answers
    94%
    Would buy again
    50 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    56 Answers
    93%
    Delivers good value for the price
    41 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    65 Answers
    98%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    57 Answers
    97%
    Lived up to sales and marketing promises
    32 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    58 Answers
    97%
    Implementation went as expected
    36 Answers
    Features
    Cisco Wireless LAN ControllersDatadog
    Monitoring Tasks
    Comparison of Monitoring Tasks features of Cisco Wireless LAN Controllers and Datadog
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    Datadog
    7.9
    2 Ratings
    6% below category average
    Remote monitoring00 Ratings8.22 Ratings
    Network device monitoring00 Ratings7.72 Ratings
    Multiple Server Monitoring00 Ratings7.72 Ratings
    Multi-device monitoring00 Ratings7.72 Ratings
    Automated alerts and notifications00 Ratings8.22 Ratings
    Management Tasks
    Comparison of Management Tasks features of Cisco Wireless LAN Controllers and Datadog
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    Datadog
    6.1
    1 Ratings
    12% below category average
    Patch Management00 Ratings7.31 Ratings
    Service configuration management00 Ratings6.41 Ratings
    Software and hardware inventory00 Ratings5.51 Ratings
    Policy-based automation00 Ratings5.51 Ratings
    Reporting
    Comparison of Reporting features of Cisco Wireless LAN Controllers and Datadog
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    Datadog
    8.2
    2 Ratings
    3% above category average
    Performance data reports00 Ratings8.22 Ratings
    Customizable reporting00 Ratings7.72 Ratings
    Data visualization00 Ratings8.62 Ratings
    Risk analysis00 Ratings8.22 Ratings
    Security
    Comparison of Security features of Cisco Wireless LAN Controllers and Datadog
    Feature
    Cisco Wireless LAN Controllers
    -
    Ratings
    Datadog
    6.7
    1 Ratings
    9% below category average
    Data backup and recovery00 Ratings6.41 Ratings
    Antivirus and malware management00 Ratings7.31 Ratings
    Administrator access control00 Ratings6.41 Ratings
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    Cisco Wireless LAN ControllersDatadog
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    Score9.1 out of 10
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    Medium-sized Companies
    Cisco Aironet 1800 Series Access Points (discontinued)
    Score8.5 out of 10
    LogicMonitor
    Score8.9 out of 10
    Enterprises
    Cisco Catalyst 9100 Access Points
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    User Ratings
    Cisco Wireless LAN ControllersDatadog
    Likelihood to Recommend
    9.2
    (89 ratings)
    8.9
    (65 ratings)
    Likelihood to Renew
    8.3
    (3 ratings)
    4.3
    (2 ratings)
    Usability
    8.9
    (26 ratings)
    8.7
    (44 ratings)
    Availability
    8.2
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.2
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (5 ratings)
    5.0
    (7 ratings)
    Implementation Rating
    10.0
    (2 ratings)
    1.0
    (1 ratings)
    Configurability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    8.2
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    7.3
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Cisco Wireless LAN ControllersDatadog
    Likelihood to Recommend
    Cisco
    I believe that Cisco Wireless LAN Controllers are well suited for the enterprise environment for medium sized to very large companies. While there are smaller WLC appliances for smaller sized businesses, a case can be made for simpler or more cost effective wireless licensing solutions (e.g. Cisco Meraki). Cisco Wireless LAN Controllers are extremely well suited for dense deployments like stadiums, arenas, hospitals, theaters, and large offices because of their ability to support a large number of APs with a very diverse technology feature set.
    Incentivized
    Read full review
    Datadog
    Datadog may be better suited for teams that have a more out-of-the-box infrastructure, on the primary platforms Datadog supports. You may also have better results if you have a bigger team dedicated to devops and/or a bigger budget. We found that trying to adapt it to our use case (small team, .NET on AWS Fargate) wasn't feasible. We continually ran into roadblocks that required us to dig through documentation (and at times, having to figure out some documentation was wrong), go back and forth with support, and in my opinion, waste money on excessive and unintended usages due to opaque pricing models and inaccurate usage reports, as well as broken/non-functional rate sampling controls.
    Incentivized
    Read full review
    Pros
    Cisco
    • The cisco wireless controller allows for very granular access to internal and external systems.
    • The system allows for allowing special needs uses (medical, security, guest) very easy.
    • The system allows for various levels of bandwidth to a variety of users.
    • The security, flexibility and ease of use is phenomenal.
    Incentivized
    Read full review
    Datadog
    • The thing which Datadog does really well, one of them are its broad range of services integrations and features which makes it one step observability solution for all. We can monitor all types of our application, infrastructure, hosts, databases etc with Datadog.
    • Its custom dashboard feature which helps us to visualize the data in a better way . It supports different types of charts through those charts we can create our dashboard more attractive.
    • Its AI powered alerting capability though that we can easily identify the root cause and also it has a low noise alerting capability which means it correlated the similar type of issues.
    Incentivized
    Read full review
    Cons
    Cisco
    • Configuring wireless settings is very confusing because various settings are scattered all over the interface in different tabs
    • Lots of settings use Cisco's technical verbiage rather than common phrasing, so it's confusing what a lot of settings will do and requires researching the meaning before modifying the setting
    • The interface could be easier to use to do simple tasks such as reboot an access point
    Incentivized
    Read full review
    Datadog
    • Alert windows cause lag in notifications (e.g. if the alert window is X errors in 1 hour, we won't get alerted until the end of the 1 hour range)
    • I would appreciate more supportive examples for how to filter and view metrics in the explorer
    • I would like a more clear interface for metrics that are missing in a time frame, rather than only showing tags/etc. for metrics that were collected within the currently viewed time frame
    Incentivized
    Read full review
    Likelihood to Renew
    Cisco
    Although it is a very good product, support is easy and can manage by Level 1 support persons and downtime is too much less but still there is a cost factor matters which is consider by each organization. Furthermore, organizations also compare with other competitors so it is hard to pursue and defend the high prices.
    Incentivized
    Read full review
    Datadog
    Definitely will not revisit after our issues and, in my opinion, poor support.
    Incentivized
    Read full review
    Usability
    Cisco
    As I said before, the only thing we miss in our old model is the fact that the management interface never received an improvement in design. It has the same look and feels since it was launched. It's not that it's hard to use. It's just the case of could be modernized.
    Incentivized
    Read full review
    Datadog
    There are so many features that it can be hard to figure out where you need to go for your own use case. For example, RUM monitoring us buried in a "Digital Experience" sidebar setting when this is one of our key use cases that I sometimes struggle to find in the application. It appears that ECS + Fargate monitoring was recently released which is great because we had to build a lambda reporting solution for ephemeral task monitoring. But this new feature was never on my radar until I starting clicking around the application.
    Incentivized
    Read full review
    Reliability and Availability
    Cisco
    Downtime fear is the first fear which IT persons look and want to eliminate as much as they can but eventually you have to face it as nothing is perfect. Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you can get the best up time. now it also depends on scenario as well as environment.
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Performance
    Cisco
    Cisco Wireless Lan controller are feasible to use and easy to manage and other than this their issue reported are pretty low so you get the better uptime. if your get the uptime then it means its a stable product in your environment. Product performance also depends on the product management and Cisco Wireless Lan controller management is easy so you can get the great output.
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Support Rating
    Cisco
    As usual, the support from Cisco's TAC (Technical Assistance Center) is lacking. Granted, they always get the job done, but the amount of lead time on a non-emergency is enough to make you just handle it yourself. The good news is that if you ask for Cisco's assistance and forget about it, they'll jump on by the time you've forgotten where you were in troubleshooting it and have it fixed for you.
    Incentivized
    Read full review
    Datadog
    The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
    Incentivized
    Read full review
    Implementation Rating
    Cisco
    Originally, when we deployed our first controller it was on a very limited basis. We only deployed it to our administration building and our High School. It was pretty straight forward. Because this was new to us we leaned heavily on our Cisco partner to assist us. With our last upgrade, we upgraded the controllers, added redundancy and expanded the building count along with new SSID's and restrictions. It went much easier, but again, we did rely on Cisco TAC and our partner to clarify and assist as needed. Having already been familiar with the product help tremendously.
    Incentivized
    Read full review
    Datadog
    Documentation was difficult to work through, rollout was catastrophic (completely outage)
    Incentivized
    Read full review
    Alternatives Considered
    Cisco
    The Aironet access points are used for employee WiFi access, and they integrate well with Meraki. They would offer a separate guest network, too, but the decision was made to physically separate the guest network, so even if a bad actor would gain access to the ethernet port of the AP, they'd still not see any company traffic.
    Read full review
    Datadog
    Our logs are very important, and Datadog manages them exceptionally well. We frequently use Datadog services for our investigations. Use case: Monitor your apps, infrastructure, APIs, and user experience.


    Key features:


    Logs, metrics, and APM (Application Performance Monitoring)


    Real-time alerting and dashboards


    Supports Kubernetes, AWS, GCP, and other integrations


    RUM (Real User Monitoring) and Synthetics





    ✅ Best for backend, server, and distributed systems monitoring.
    Incentivized
    Read full review
    Scalability
    Cisco
    Cisco is a brand name and people trust on it. if any one thing about the networking then Cisco is among those brand which is count as trusted brand and people rely on it. Also it support is good so people can use it. Cisco Wireless Lan controller are easy to use and manage so it requires less effort.
    Incentivized
    Read full review
    Datadog
    No answers on this topic
    Return on Investment
    Cisco
    • We have had our [Cisco Wireless LAN Controller] 5508s for a very long time now and although they are getting dated, they have earned us our money's worth with consistency, stability, and ease of use. Users have minimal wireless complaints and when they do seldom are they WLC-related.
    Incentivized
    Read full review
    Datadog
    • Saved us (time & money) from developing our own monitoring utilities that would pale in comparison
    • Alerts allow us to remedy issues before our customers even know about them
    • Tracking resource usage over time allows us to better plan for future needs, before it becomes a pain-point.
    Incentivized
    Read full review
    ScreenShots

    Datadog Screenshots

    Screenshot of the out-of-the-box and customizable monitoring dashboards.Screenshot of Datadog's collaboration features, where users can discuss issues in-context with production data, annotate changes and notify their teams, see who responded to that alert before, and discover what was done to fix it.Screenshot of where Datadog unifies traces, metrics, and logs—the three pillars of observability.Screenshot of some of Datadog's 400+ built-in integrations.Screenshot of Datadog's Service Map, which decomposes an application into all its component services and draws the observed dependencies between these services in real timeScreenshot of centralized log data, pulled from any source.