Citrix DaaS vs. Zscaler Private Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix DaaS
Score 8.1 out of 10
N/A
Citrix DaaS (formerly Citrix Virtual Apps and Desktops, or XenDesktop) is a virtual desktop infrastructure (VDI) and application virtualization solution from Citrix.
$375
Zscaler Private Access
Score 8.7 out of 10
N/A
Zscaler Private Access (ZPA) is a ZTNA as a service, that takes a user- and application-centric approach to private application access. A cloud-delivered service, ZPA is built to ensure that only authorized users have access to specific private applications by creating secure segments of one between individual devices and apps.N/A
Pricing
Citrix DaaSZscaler Private Access
Editions & Modules
Virtual Apps
$375
No answers on this topic
Offerings
Pricing Offerings
Citrix DaaSZscaler Private Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Citrix DaaSZscaler Private Access
Threat Intelligence
Comparison of Threat Intelligence features of Product A and Product B
Citrix DaaS
-
Ratings
Zscaler Private Access
10.0
1 Ratings
19% above category average
Network Analytics00 Ratings10.01 Ratings
Automated Alerts and Reporting00 Ratings10.01 Ratings
Zero Trust Security
Comparison of Zero Trust Security features of Product A and Product B
Citrix DaaS
-
Ratings
Zscaler Private Access
10.0
1 Ratings
12% above category average
Continuous Verification00 Ratings10.01 Ratings
Secure Web Gateways00 Ratings10.01 Ratings
Network Flow Control00 Ratings10.01 Ratings
Network Data Encryption00 Ratings10.01 Ratings
Network Topology Mapping00 Ratings10.01 Ratings
Best Alternatives
Citrix DaaSZscaler Private Access
Small Businesses
VMware Fusion
VMware Fusion
Score 8.4 out of 10
ThreatLocker
ThreatLocker
Score 9.0 out of 10
Medium-sized Companies
VMware Fusion
VMware Fusion
Score 8.4 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
Enterprises
VMware Fusion
VMware Fusion
Score 8.4 out of 10
Palo Alto Networks Prisma Access
Palo Alto Networks Prisma Access
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix DaaSZscaler Private Access
Likelihood to Recommend
8.9
(54 ratings)
8.0
(5 ratings)
Likelihood to Renew
8.2
(4 ratings)
-
(0 ratings)
Usability
8.2
(6 ratings)
-
(0 ratings)
Availability
8.4
(2 ratings)
-
(0 ratings)
Performance
7.4
(4 ratings)
-
(0 ratings)
Support Rating
7.9
(8 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Online Training
8.3
(2 ratings)
-
(0 ratings)
Implementation Rating
9.0
(4 ratings)
-
(0 ratings)
Configurability
8.4
(2 ratings)
-
(0 ratings)
Ease of integration
2.4
(4 ratings)
-
(0 ratings)
Product Scalability
9.2
(2 ratings)
-
(0 ratings)
Vendor post-sale
5.2
(2 ratings)
-
(0 ratings)
Vendor pre-sale
7.0
(2 ratings)
-
(0 ratings)
User Testimonials
Citrix DaaSZscaler Private Access
Likelihood to Recommend
Citrix
Citrix Virtual Apps & Desktops is best in class for offering a great user experience in VDI, server-based sessions, or published apps. Using additional GPU allows uses like rich video, 3D apps, and great modern uses (MS Teams, Office 365, Zoom, etc.). Citrix products are very well integrated (Citrix Virtual Apps & Desktops used with Citrix ADC is the best way to secure access and monitor everything).
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Zscaler
Well Suited: - Work from home scenario - While working with confidential data - While working with financial data - Office intranet Less Suited: - Reduces internet speed - If the user gets a password, can exit/close the app.
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Pros
Citrix
  • Enables remote access anywhere, to any device which eliminates managing the endpoints how traditional VPN would require.
  • Integrates well with modern applications to offer optimized user experiences similar to native applications which increases user acceptance.
  • Extremely flexible in how policies are applied to different use cases to ensure the appropriate security mitigations are in place with minimal effort.
  • Easy to maintain and expand environments to fit business needs.
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Zscaler
  • Access control for overall organization, follows the ZTNA model.
  • Better speed for remote users compared with legacy remote solutions.
  • Better visibility on ZScaler portal, thus better control from central space.
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Cons
Citrix
  • A single console to manage the environment.
  • The configuration is a bit complicated and we have hired Citrix administrators. But it's a good solution.
  • User profiles need improvement. They could use more stability and more functionality as well as user profile redirection.
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Zscaler
  • Sometimes the interface crashes and I need to kill it and restart
  • It can unintentionally block some services like dropbox
  • I don't get a notification when I need to re-authenticate
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Likelihood to Renew
Citrix
Because it has been a mainstay of our business for many years.
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Zscaler
No answers on this topic
Usability
Citrix
Getting the environment setup took me three months of off and on work, with 3 complete rebuilds of the environment. Utilizing the WebUI to access the environment had presented so many random issues that we had to require end users to use the Citrix Reciever App. As it was the only stable solution. Aside from that, it hasn't required much admin intervention since the stand-up was completed.
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Zscaler
No answers on this topic
Reliability and Availability
Citrix
Xendesktop did a great job with HA of all the components.
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Zscaler
No answers on this topic
Performance
Citrix
The performance of XenDesktop is the best in the industry because of the fine-tuned protocol and years of updating. Overall, I don't think there is a better performer on the market. The question is if the added complexity of running XenDesktop is really worth the performance gain. While the latest version of XenDesktop is the easiest to deploy so far, it is still more challenging than the competitors.
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Zscaler
No answers on this topic
Support Rating
Citrix
The support is great when you get an engineer that knows what they are doing but getting that individual sometimes takes a while. Overall, they are professional and polite and competent in their knowledge. Sometimes the cases are open for an extended period of time which becomes very frustrating when dealing with critical issues.
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Zscaler
No answers on this topic
In-Person Training
Citrix
I was self trained
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Zscaler
No answers on this topic
Online Training
Citrix
Easy to understand and learn at my own pace
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Zscaler
No answers on this topic
Implementation Rating
Citrix
Take it slow and read the directions each step of the way. If you are not familiar with Citrix products, use a reseller or other experienced engineer to assist you in the setup of your environment
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Zscaler
No answers on this topic
Alternatives Considered
Citrix
I never had the chance to test other products like these since whenever I read and searched online during the first phase it was only popping up Citrix Virtual Apps and Desktops.... so we got in touch with the sales department and the rest is history. After the technical consultation, it was more obvious that the implementation would have been very easy and the security layers are very well for my company.
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Zscaler
Both are good but sometimes relationship and cost is the factor to decide the final vendor.
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Scalability
Citrix
Easily scalable
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Zscaler
No answers on this topic
Return on Investment
Citrix
  • XenApp has allowed us to continue support of legacy applications and all access of those applications to users across the globe with any device.
  • XenApp can also manage software licenses by restricting number of users, number of concurrent sessions, or combination of both to required specification.
  • While initial investment in XenApp can be costly, continuing support and upgrade are very cost effective and product stability is excellent.
  • While there are competing products from Microsoft and VMware, when it comes to remote application access, XenApp is the best of breed.
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Zscaler
  • Overall positive Impact.
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ScreenShots