Kemp LoadMaster vs. NetScaler Gateway

Loadmaster is very powerful and flexible load balancer. Variety of options allows to create a complex network of rules and routes. During our website rollout Loadmaster allowed us to run multiple generations of the website simultaneously and seamlessly by doing the content switching on the fly. Powerful API allows easy integration into any development lifecycle.

Incentivized

The best usage scenario for Citrix Netscaler Gateway is in enterprises with a high volume of telecommuting users or in situations where the user needs to access certain applications from anywhere. In our case as a hospital, we need our doctors to access the medical records of the patients and be able to carry out any required action, with a high level of security and with a certain agility.

Incentivized

• Where the LoadBalancer excels is the multiple levels at which you can load balance servers. We currently use layer 7 LB, but others are available as well.
• I particularly like the ability for the LB to know when servers are down, and if all are offline then you can create a redirect to a static HTML page or some other destination that is more informative.
• The ease in which a service can be created and deployed using already pre-canned templates makes it a very convenient setup process.

Incentivized

• allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
• it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
• It can grant the ability to launch a single application or an entire VPN envelope

Incentivized

• Ability to 'clone' existing Virtual Services for rapid deployment of similar ones.
• A better API for ease of automation.
• Simplification of Certificate management.
• Better explanations of Kemp implementations of industry standard protocols like VRRP (or CARP)
• More control over device factory reset configuration and forcibly breaking HA pairs at boot time

Incentivized

• I suggest make it more faster because sometimes its lagging but not all the time.
• When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
• I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.

I'm very pleased with the support I've received as well as the quality of the product.

Incentivized

Kemp makes it very easy to setup, configure and manage the LoadMaster without needing a lot of help from their engineers. The interface is very easy to understand and intuitive to use. We like how it is not complicated - I can easily have one of my techs login and they can figure out how to setup/configure virtual services for load balancing without needing a manual or tech support.

Incentivized

Support has been easy to deal with; I have only need[ed] to contact them a few times during setup. Once its been in place and operational, we have not need[ed] to mess with the system [which] is a huge advantage. I like system[s] that do not break and require constant attention in a production environment.

Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.

Incentivized

The installation was straight forward. Once i installed it, their technical support team helped me with configuration

Incentivized

We chose Kemp LoadMaster because it is 1/10 the price of the competition and MUCH easier to deploy and configure and WORKS. We have had ZERO issues with the product since installation. Their engineers and their sales team have both reached out post-install to check in and see if everything is working as expected.

The only other SSL VPN type product I have used was Citrix Secure Gateway. Netscaler is a MUCH more feature filled product. CSG was a free add on to older versions of Citrix Metaframe and XenApp and was specifically just used for securing Citrix infrastructure. Netscaler excels in securing Citrix but can also be used to secure shared apps of all kinds regardless of how they are published. I did do a test run on 2X's product which did include a secure gateway but then base 2X product was not really comparable to Citrix so did not go too far with it.

Incentivized

• We used Kemp LoadMaster for many projects. For a lot of customers, load balancers were too expensive or too complicated before we introduced Kemp products.
• It's not a overly complicated product, so we were able to train many engineers on it and have them get a certification.

Incentivized

• Our data is secure and protected from the outside world which is priceless.
• It saves our business money as we can provide our clients with a safe and secure alternative to accessing their data remotely rather than having to take the more expensive route of travelling on-site to gather the data we need.
• It gives us the opportunity to host on-site training using gated cloud based environments which enhances our business services. The ability to easily change access information, such as a password, after administering a training course gives us the flexibility we need to provide and subsequently restrict access to our training environments to suit our needs.

Incentivized