Citrix Gateway vs. NetScaler

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Citrix Gateway
Score 8.0 out of 10
N/A
Citrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.
$995
per month
NetScaler
Score 8.1 out of 10
N/A
NetScaler ADC is an application delivery controller.N/A
Pricing
Citrix GatewayNetScaler
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Citrix GatewayNetScaler
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.
More Pricing Information
Community Pulse
Citrix GatewayNetScaler
Considered Both Products
Citrix Gateway
Chose Citrix Gateway
The Citrix access gateway allowed for more freedom of device and did not need profiles or certificates to get started. allowing for better range of devices and less time over call per call in VPN troubleshooting settings.
Chose Citrix Gateway
They both have about the same reliability but I don't have to install Citrix NetScaler on my computer which is nice.
Chose Citrix Gateway
We faced many challenges trying to integrate F5 into newer versions of Citrix Web Interface with Secure Gateway to front end our XenApp environments. After migrating to Citrix NetScaler we had a much less complex configuration to manage, performance and user satisfaction was …
NetScaler
Chose NetScaler
Our organization replaced 5 BIG-IP appliances with Citrix ADC, both are comparable products. The largest advantage for our organization switching to Citrix ADC is the shared code base and reduction of the number of vendors in an implemented solution chain from end to end.
Best Alternatives
Citrix GatewayNetScaler
Small Businesses

No answers on this topic

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Score 8.9 out of 10
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Score 8.3 out of 10
Cloudflare
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Score 8.9 out of 10
Enterprises
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NGINX
NGINX
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Citrix GatewayNetScaler
Likelihood to Recommend
7.0
(14 ratings)
8.6
(26 ratings)
Usability
6.0
(1 ratings)
7.7
(6 ratings)
Support Rating
8.0
(3 ratings)
7.3
(4 ratings)
User Testimonials
Citrix GatewayNetScaler
Likelihood to Recommend
Citrix
Citrix is used by everyone in our Company globally across departments, and provides a standardized, very clean, rarely-changing launchpad for all the common apps your team may need. It connects to Okta for necessary security. From my understanding, app assignment to users from the back end is also very simple. That being said, while the lack of changes over the years helps with guides and familiarity, Citrix is not without it's flaws that could use updating - apps refusing to open, scheduled app crashing at 12:00pm EST every day, setup being not as streamlined as it could be for new users, ease of use lacking on the desktop app, lack of accessible guides/quick walkthrough of what the platform is upon first login, etc. Overall, I look forward to improvements for Citrix, though overall I appreciate it's simplicity leading to visual ease of navigation.
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Citrix
Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
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Pros
Citrix
  • allows seamless use of 2-factor authentication for heightened security within the VPN, and lowers risk of an external hack because of it.
  • it allows for differing levels of security. access can be set specifically through the VPN so 2 users can use the same site and get different results depending on their active directory security policy.
  • It can grant the ability to launch a single application or an entire VPN envelope
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Citrix
  • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
  • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
  • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
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Cons
Citrix
  • I suggest make it more faster because sometimes its lagging but not all the time.
  • When it comes to Notepad I suggest having options for the size of fonts, and color of fonts, to make it look nicer.
  • I suggest making it more user-friendly, and more features so that users can perfectly maximize this tool.
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Citrix
  • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
  • Being able to have more than just one routing table would allow the ability to leverage security.
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Usability
Citrix
Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
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Citrix
I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
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Support Rating
Citrix
Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
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Citrix
Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
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Alternatives Considered
Citrix
We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
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Citrix
easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
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Return on Investment
Citrix
  • The largest positive impact was that it provided a path up upgrade from the now defunct CSG Citrix product. Because Netscaler Gateway is an at cost product, where CSG was not, one could argue there is no monetary ROI but the ROI in this scenario comes more from the ability to not have to use a non Citrix product and learn the skills needed to administer it.
  • Negative wise, Netscaler Gateway can be quite costly in both upfront costs and maintenance fees. It is part of business and a requirement but when using it as a replacement for CSG you will have to account for several thousands of dollars per year in additional cost.
  • Because it can implemented as a virtual server (it comes in both hardware and non hardware versions) the lack of need to add one more piece of hardware to our data center saves in space, up front costs, and power/cooling needs if you opt to go with the software based version.
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Citrix
  • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
  • Scales up and out with ease
  • Challenging to find NetScaler experts for advanced features you want to enable and use
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