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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Citrix Gateway

    Score8.1 out of 10
    N/ACitrix Gateway (or Citrix NetScaler Gateway) is an access gateway with SSL VPN solution, providing single sign-on (SSO) and authentication for remote end users of network assets.

    $995

    per month

    Omnissa Horizon

    Score8.1 out of 10
    N/AA VDI solution used for the secure delivery of virtual desktops and apps from on-premises to the cloud. It is used to deploy, manage, monitor and scale desktops and apps across private, hybrid and multi-cloud infrastructure using a cloud-based console and SaaS management services.

    $4.67

    per month per user

    Pricing
    Citrix GatewayOmnissa Horizon
    Editions & Modules
    No answers on this topic
    Horizon Apps Standard
    $4.67
    per month per user
    Horizon Standard Plus
    $5.79
    per month per user
    Horizon Apps Universal
    $6.00
    per month per user
    Horizon Enterprise Plus
    $10.71
    per month per user
    Horizon Universal
    $12.50
    per month per user
    Offerings
    Pricing Offerings
    Citrix GatewayOmnissa Horizon
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsThe price for a Citrix Gateway (VPX) perpetual license is $995.00. You must contact the sales team for subscription license pricing.—
    More Pricing Information
    Community Pulse
    Citrix GatewayOmnissa Horizon
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    Omnissa
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    11 Answers
    100%
    Would buy again
    19 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    10 Answers
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    11 Answers
    84%
    Happy with the feature set
    16 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    92%
    Implementation went as expected
    12 Answers
    Best Alternatives
    Citrix GatewayOmnissa Horizon
    Small Businesses
    No answers on this topic
    VMware Fusion
    Score7.4 out of 10
    Medium-sized Companies
    No answers on this topic
    VMware Fusion
    Score7.4 out of 10
    Enterprises
    Pulse Secure Unified Client (discontinued)
    Score4.6 out of 10
    VMware Workstation Player
    Score9.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Citrix GatewayOmnissa Horizon
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.5
    (40 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    8.1
    (3 ratings)
    8.2
    (7 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (4 ratings)
    Support Rating
    8.0
    (3 ratings)
    1.0
    (11 ratings)
    Ease of integration
    -
    (0 ratings)
    8.7
    (3 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Citrix GatewayOmnissa Horizon
    Likelihood to Recommend
    Cloud Software Group
    Citrix Gateway is a reliable remote access and remote desktop solution. It comes with some amazing security features and enables teams to work remotely. In addition, it guarantees easy, secure access to business apps and desktops through features such as SSO and MFA. It is an ideal tool to have if your business has remote teams.
    Incentivized
    Read full review
    Omnissa
    VMware is well suited to a business where there will be many remote users needing to connect to the companies desktop. The installation on a remote computer is simple and is easy to use remotely but can be complicated to set up on the back end on the office system. It may not be worth the effort for a company that has few people who need remote access.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • It simplifies IT management - has greatly reduced our IT administrative burden.
    • It enhances contextual access and security. Policy-based access helps improve security by considering location, device, and user identity.
    • Unified access and performance. The tool ensures a single point of entry for all applications.
    Incentivized
    Read full review
    Omnissa
    • It provides a robust, secure, rich desktop environment that is able to access all internal network resources.
    • Addresses security and compliance concerns as all data resides within the internal network. All data accessed stays within the internal network and does not need to traverse a VPN to the local desktop where it may be cached, etc.
    • The connection is thin client that does not require large amount of bandwidth.
    • Client application is available for all common devices and O/S’s.
    • No need to install, configure and maintain applications on local desktop.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • Opening of apps - it often crashes. My coworker even told me a trick to 'spam click' the app when it shows a certain error to be able to bypass it to get the app open.
    • Ability to customize from a user point of view - hiding apps, customizing visual, etc.
    • Desktop version never remaining signed in (MacBook) - much easier to just access via web.
    • After new laptop/new hire logs into the web version of Citrix and downloads the launcher, the launcher should then auto-fill the URL rather than requesting it again.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    • Citrix seems to reset at 12:00pm EST every day, given 15 minute reminder before shutting down the app. It would be great if this timer could be visible in the corner, or simply scheduled for different times depending on regions as it's quite disruptive.
    Incentivized
    Read full review
    Omnissa
    • Move away from Adobe Flash version in UI, currently on the path but they need to hurry up
    • Speed up the boot process of the environment when servers need maintenance
    • Provide clear steps on what should be upgrade path in terms of components, the order
    • price! A bit too much
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    No answers on this topic
    Omnissa
    We are committed to VMware Horizon and we plan to stick with it for the future unless something drastically changes.
    Incentivized
    Read full review
    Usability
    Cloud Software Group
    Citrix is a visually very clean platform, allowing for ease of use from even the least tech-savvy. That being said, the apps crashes a lot (scheduled or otherwise), and apps very often refuse to open from the dashboard, making for a frustrating/confusing experience from those who have not yet experienced these same issues daily for years now. The launcher app (for MacBook) leaves a lot to be desired in terms of both setup and daily use, making the web version more viable. First-time users are also often confused on what Citrix is - and how each app connects in order to open a program (explaining "log into Citrix on the web, then download the launcher app, then launch the Spectra app via Citrix web, which will open in the Citrix launcher app on your laptop to launch the app, but you have to paste in the URL again and log in again to access" is a handful)
    Incentivized
    Read full review
    Omnissa
    Because it delivers what it promises, I am giving this rating. While there is scope for improvement, it does the job and meets our requirements reasonab;y well. It helps our remote resources connect to our environment securely and improves their productivity. We also get to access our client environment from remote locations and complete the tasks assigned to us.
    Incentivized
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    Performance
    Cloud Software Group
    No answers on this topic
    Omnissa
    There are a lot of things that went into my rating from the ease of use compared to other systems to the limited amount of issues I have had with this one. Any issue with this system has been identified and resolved in a much quicker manner than I have seen with like systems.
    Incentivized
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    Support Rating
    Cloud Software Group
    Support is pretty good and pretty fast to respond. I can't say I can really complain about the support experience I've had with them, as they've resolved issues within a reasonable time-frame. Of course, they could always be faster and better, but I think for what we pay, it's well worth the money.
    Incentivized
    Read full review
    Omnissa
    It is surely way better than Citrix, but it could improve a bit. Usually, they send us the solution without saying what was the root cause so we can avoid breaking something in the future. Besides that, VMWare support answers in an OK time-frame and even speaks our language (Portuguese).
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    We chose Citrix Netscaler Gateway for its wide market presence and its great experience over time. Although the implementation time may be longer than in the other solutions, I think the results are better and it allows configuration with greater capacity than the others. The cost is similar in all the solutions seen.
    Incentivized
    Read full review
    Omnissa
    Although I really prefer Microsoft Remote Desktop for accessing Windows servers (from Windows machines especially), and this can be done from off-site with a VPN, this entails much more effort, namely getting everyone's Active Directory in the correct group to have access. VMWare Horizon is a much simpler solution in terms of granting access. Chrome Remote Desktop and TeamViewer are really not viable solutions for remotely accessing servers in business settings, although they work alright for home servers and such, especially from off-site.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • We use Citrix Gateway as booking tool which is important to us.
    • We check our metrics using Citrix which is also important to the company as our performance.
    • We can see also comments and opinions of the customers using this tool.
    Read full review
    Omnissa
    • Saved money on PC purchases.
    • Save a lot of man hours by not having to image new PCs. We just create one Template VM and clone the others from that.
    • Bit of a learning curve to get the deployment right for the environment.
    • Ability to make sure VMs always turn back on once they are shutdown. This speeds up load times for users.
    • Less management for our PCs. If one gets a virus or something corrupts we just refresh it and within 5 minutes the user is back to work.
    Incentivized
    Read full review
    ScreenShots