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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Clari (legacy product)

    Score8.2 out of 10
    N/AClari is a predictive sales analytics and sales forecasting solution from the company of the same name headquartered in Sunnyvale.N/A

    eMite

    Score5.8 out of 10
    N/AeMite is a BI tool from Australian company Prophecy International. The tool is designed to integrate with contact center software or ITSM software to present easily to understand analytics dashboards.N/A
    Pricing
    Clari (legacy product)eMite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Clari (legacy product)eMite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Clari (legacy product)eMite
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Prophecy International
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    24 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    18 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    25 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    17 Answers
    No answers on this topic
    Implementation went as expected
    94%
    Implementation went as expected
    15 Answers
    No answers on this topic
    Features
    Clari (legacy product)eMite
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    8.7
    1 Ratings
    6% above category average
    Pixel Perfect reports00 Ratings8.01 Ratings
    Customizable dashboards00 Ratings9.01 Ratings
    Report Formatting Templates00 Ratings9.01 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    9.0
    1 Ratings
    12% above category average
    Drill-down analysis00 Ratings10.01 Ratings
    Formatting capabilities00 Ratings9.01 Ratings
    Integration with R or other statistical packages00 Ratings8.01 Ratings
    Report sharing and collaboration00 Ratings9.01 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    9.0
    1 Ratings
    9% above category average
    Publish to Web00 Ratings9.01 Ratings
    Publish to PDF00 Ratings10.01 Ratings
    Report Versioning00 Ratings10.01 Ratings
    Report Delivery Scheduling00 Ratings9.01 Ratings
    Delivery to Remote Servers00 Ratings7.01 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    8.7
    1 Ratings
    9% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings9.01 Ratings
    Location Analytics / Geographic Visualization00 Ratings8.01 Ratings
    Predictive Analytics00 Ratings9.01 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    8.0
    1 Ratings
    6% below category average
    Multi-User Support (named login)00 Ratings8.01 Ratings
    Role-Based Security Model00 Ratings8.01 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings9.01 Ratings
    Single Sign-On (SSO)00 Ratings7.01 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    8.5
    1 Ratings
    9% above category average
    Responsive Design for Web Access00 Ratings8.01 Ratings
    Mobile Application00 Ratings9.01 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile00 Ratings9.01 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Clari (legacy product) and eMite
    Feature
    Clari (legacy product)
    -
    Ratings
    eMite
    8.0
    1 Ratings
    3% above category average
    REST API00 Ratings9.01 Ratings
    Javascript API00 Ratings9.01 Ratings
    iFrames00 Ratings7.01 Ratings
    Java API00 Ratings8.01 Ratings
    Themeable User Interface (UI)00 Ratings9.01 Ratings
    Customizable Platform (Open Source)00 Ratings6.01 Ratings
    Best Alternatives
    Clari (legacy product)eMite
    Small Businesses
    HubSpot Data Hub
    Score8.2 out of 10
    Cyfe
    Score4 out of 10
    Medium-sized Companies
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    Enterprises
    GTM Studio Powered by ZoomInfo
    Score8.1 out of 10
    Sisense
    Score6.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Clari (legacy product)eMite
    Likelihood to Recommend
    8.5
    (38 ratings)
    9.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (3 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (16 ratings)
    9.0
    (1 ratings)
    Availability
    8.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    9.6
    (7 ratings)
    10.0
    (1 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    9.4
    (3 ratings)
    -
    (0 ratings)
    Data Sources
    9.2
    (3 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Professional Services
    8.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Clari (legacy product)eMite
    Likelihood to Recommend
    Discontinued Products
    We use Clari as the primary way to manage our sales business, our opportunities, and our forecasting. Clari provides a very clean, digestible, and easy to manipulate format to view and manage all of the Salesforce information. The fact that Clari is able to provide an easily customizable set of columns and groups, coupled with the ability to write back to Salesforce is fantastic. Anyone in a mature sales organization will find Clari highly effective at helping manage their funnel of opportunities and their business.
    Incentivized
    Read full review
    Prophecy International
    eMite is well suited for small to mid scale companies. Their goal has been to aggregate data from every source and provide personalized views for both business and IT, with a presentation layer that is truly end user oriented, since the beginning. With my experience, I strongly believe that it is not very well suited for large companies.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Creates call summary and add them in created tags to help us to targeted monitoring.
    • Help us create battlecards that agents can use on live calls.
    • Help us create library and playbook of good and bad calls for training.
    • Help us provide a call overview by team.
    Incentivized
    Read full review
    Prophecy International
    • Achieving granular level analytics be it for a Queue, Agent or Omnichannel Interactions.
    • Data Visualization with simple and efficient reports.
    • Robust real-time reporting.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • Sometimes we'll update everything and it won't save so GTM teams have to do it again. Not sure if it's whenever we do platform updates.
    • As a manager I'm not able to reorder my teams names in the rows. I have to ask our Admin to sort A-Z which is time wasted
    Incentivized
    Read full review
    Prophecy International
    • With so much data in one dashboard, sometimes it can be overwhelming to miss out on what you were look at in first place.
    • Wish this solution had some alerting system. For example, a beep sent out from eMite when a call hits the queue.
    • Interactive Data Visualization needs to be implemented.
    Incentivized
    Read full review
    Likelihood to Renew
    Discontinued Products
    I will renew my Clari Subscription for many reasons. 1. Streamlines Sales - Clari automates many manual tasks like note-taking and transcripts. This frees my sales team so they can focus on closing deals. 2. Increased customer retention - Clari helps me identify potential churn risks and take proactive measures. 3. AI-Driven Insights
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Usability
    Discontinued Products
    Clari's UI does not resonate with new users. The backend query updating takes quite long time to update. Lots of fixes are needed without answers or solutions offered by the Clari team. If set up correctly with clear recommendations from the Clari team, all the previous issues may be resolved, however the usability is tied closely to set up.
    Incentivized
    Read full review
    Prophecy International
    1. Creates the best user experience across different medias. 2. Pushes the contact center reporting to a new level. 3. eMite comes with regular KPIs out of the box, but it also allows users to fully configure their KPIs based on their specific data and requirements. 4. Browser based solution that can provide actionable insights for making complex business decisions.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    becasue end of year or around end of Q due to background changes my total number dissapear and make it hard in that week to see forecast numbers accurate
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Performance
    Discontinued Products
    It always performs well and make sure i am good at what i need to do
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Support Rating
    Discontinued Products
    Clari is very willing to jump in and build out use cases. They will work to do anything for you. That said, their follow up is not great. We have had to reach out for follow up several times on a project, which is still not complete. I wish they taught us how to complete what we want, rather than doing it in house for us
    Incentivized
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    Prophecy International
    Support for eMite so has far has been excellent. Most of the tickets are resolved the same day. I have always seen their SLAs staying intact even for a complex situations let alone bugs that are raised to development teams. So, I never had any bad day with eMite support. They were always on dot.
    Incentivized
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    In-Person Training
    Discontinued Products
    We had one session of in-person training conducted in our office.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Online Training
    Discontinued Products
    Clari has good training materials, videos, and documentation.
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Implementation Rating
    Discontinued Products
    No more the better there is a plan and technical support the business needs and functionalities can be created for the company to use it like that
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    At the time of selection, Clari was a more mature product than Xactly Forecasting. We did not want to experience growing pains with Xactly. Pipeline Inspection from SFDC was just becoming available. We had already selected Clari before we learned about Pipeline Inspection.
    Incentivized
    Read full review
    Prophecy International
    eMite cuts down all the manual part[s] of getting the data and organizing [it]. This happens in the abstract layer that keeps the user in the no worry one. eMite becomes part of the solution itself rather an external application that receives data from the solution. KPI and some other complex calculations are taken care of by this wonderful analytics tool.
    Incentivized
    Read full review
    Scalability
    Discontinued Products
    Due to system error in metrics in SFDC sometimes i need to manually add numbers to my forecast that do not show up in clari
    Incentivized
    Read full review
    Prophecy International
    No answers on this topic
    Professional Services
    Discontinued Products
    I believe the services provided to our company were always good to help with installing and improving the product
    Incentivized
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    Prophecy International
    No answers on this topic
    Return on Investment
    Discontinued Products
    • I no longer spend hours reconciling spreadsheets or guessing which opportunities are real - Clari shows me exactly where to focus to drive results.
    • I have consistently hit my quota the last 3 quarters thanks to Clari's precision and detailed insights.
    Incentivized
    Read full review
    Prophecy International
    • Reaching out to the granular data.
    • Easy to make business decisions.
    • Increases productivity.
    Incentivized
    Read full review
    ScreenShots