Claris FileMaker vs. Creatio

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Claris FileMaker
Score 7.5 out of 10
N/A
Claris' FileMaker is presented as a Workplace Innovation Platform, and is used to create a custom app. Manual processes can be automated with Claris FileMaker Pro, and apps can be created to manage contacts, track inventory, organize projects, etc.
$21
per month per user
Creatio
Score 9.1 out of 10
N/A
Creatio offers an agentic CRM and workflow platform. Its offerings include Creatio Studio, a no-code agentic platform to build applications and AI agents with natural language and visual designers, and a CRM suite with embedded AI agents across Creatio Marketing, Sales, and Service. The platform also includes industry workflows across 19 verticals and a range of marketplace add-ons. Creatio products can be purchased separately or as a unified CRM solution to…
$10,000
per year (minimum price for new users)
Pricing
Claris FileMakerCreatio
Editions & Modules
Platform Subscription
$21
per month per user
Individual desktop license
$594
one-time fee
Growth
$25
per month per user
Enterprise
$55
per month per user
Unlimited
$85
per month per user
Offerings
Pricing Offerings
Claris FileMakerCreatio
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsCreatio Sales, Creatio Marketing, and Creatio Service are available as add-ons for $15 per month, per user. Creatio AI is included in every tier of the Creatio platform (Growth, Enterprise, and Unlimited). Creatio AI starts at $5,000 per year
More Pricing Information
Community Pulse
Claris FileMakerCreatio
Features
Claris FileMakerCreatio
Low-Code Development
Comparison of Low-Code Development features of Product A and Product B
Claris FileMaker
8.1
4 Ratings
4% below category average
Creatio
8.6
37 Ratings
0% above category average
Visual Modeling8.04 Ratings00 Ratings
Drag-and-drop Interfaces4.63 Ratings00 Ratings
Platform Security9.73 Ratings8.235 Ratings
Platform User Management8.04 Ratings8.937 Ratings
Reusability8.74 Ratings8.935 Ratings
Platform Scalability9.54 Ratings8.136 Ratings
Best Alternatives
Claris FileMakerCreatio
Small Businesses
Creatio
Creatio
Score 9.1 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Quixy
Quixy
Score 9.9 out of 10
Quixy
Quixy
Score 9.9 out of 10
Enterprises
Creatio
Creatio
Score 9.1 out of 10
AppSheet
AppSheet
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Claris FileMakerCreatio
Likelihood to Recommend
7.5
(51 ratings)
8.4
(59 ratings)
Likelihood to Renew
5.0
(7 ratings)
9.9
(4 ratings)
Usability
8.8
(8 ratings)
9.0
(40 ratings)
Availability
8.0
(2 ratings)
9.1
(1 ratings)
Performance
5.0
(1 ratings)
7.3
(1 ratings)
Support Rating
1.0
(6 ratings)
10.0
(38 ratings)
In-Person Training
8.0
(1 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
5.0
(2 ratings)
9.5
(2 ratings)
Configurability
5.0
(1 ratings)
9.1
(1 ratings)
Ease of integration
-
(0 ratings)
9.1
(1 ratings)
Product Scalability
8.0
(1 ratings)
8.2
(1 ratings)
Vendor post-sale
5.0
(1 ratings)
9.1
(1 ratings)
Vendor pre-sale
5.0
(1 ratings)
9.1
(1 ratings)
User Testimonials
Claris FileMakerCreatio
Likelihood to Recommend
Claris
If your company is really small, I can understand the need for a product like this. However, I would go for MS Access... FileMaker Pro can not be integrated with other systems (like MS Access can at least be handled by C# for instance, and can be integrated with MS Excel or even SQL server). I'm really not sure in what scenario one would choose for FileMaker Pro. If your application or company grows bigger, you're going to have a problem to move to another environment. Also, the fact that only one person can work with the backend at any given time is a problem in a somewhat larger company.
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Creatio
Creatio is well suited in following scenarios: Complex Business process modelling and automation, Low code No code development which is best for efficient timelines, customized reporting and dashboarding, seamless integration with other technologies. Scenarios where Creatio is less appropriate: Solutions which require high cutomizations on the frontend side as this can be done by javascript modifications but it increases the load on the page and slows it down.
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Pros
Claris
  • The relational database management system makes the program highly customizable to fit the needs of any product. You can add a ton of information to each record and update your inventory on a regular basis with an Excel import or manually inside of the record. It has the capability to incorporate barcoding, which can manage your available inventory with ease.
  • The scripting language allows FileMaker to automatically calculate complex algorithms automatically or generate report outs with the click of a button. This allows for greater UI, especially with active users who are not familiar with writing code. Almost all of our internal data is linked to the FileMaker database
  • The server license allows many users to update the database in real time, which is handy if your inventory is constantly changing. We have users with Macs, PCs, iPhones and handheld tablets linked to our FileMaker database and they are updating the information constantly throughout the day.
  • If you invest some time into formatting and scripting the database, there is a high ease of use for users without knowledge of any programming or FileMaker itself.
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Creatio
  • Creatio's client success team is super. The team is collaborative, solution-oriented, and client-driven. We have weekly meetings with the team. They show up prepared with solutions/ideas to business requests and they are clearly engaged.
  • Creatio's infrastructure team has been critical to our ability to execute our cloud strategy. They have worked with us to set up our testing and production environments within Azure, assisted in testing, and are responsive and flexible to our unique requirements.
  • Creatio has been very flexible to requests for customization. We have taken their low-code out-of-the-box solution and "Ringlerized" it. The benefit for us is an application that meets our niche business needs.
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Cons
Claris
  • Developer features need to be beefed up - namely adding the ability to search code for a phrase or keyword and the ability to do the same in the "relationship graph" in the database.
  • Add ability for users to edit the same table record at the same time by version control.
  • Allow Filemaker Server to use more than 1 core; currently multi-processing is not supported and it can be tricky to find just the right server to support the application you've built to the fullest capacity.
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Creatio
  • When we started using Creatio in 2022 the new user interface had just been released and did not include all the features we needed; however, we used a more classic user interface and were still satisfied with the results.
  • The ability to capture a digital signature directly within the application was missing in the base system; however, Creatio connected us with a partner that provided a solution for this specific situation.
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Likelihood to Renew
Claris
It it not really up to me but my opinion does have some weight in the decision and the reason I would renew my use FileMaker Pro 8.5 is because I am finally getting used to it! Now that I have been working with the program, tasks have become quicker and projects are getting done faster. File Maker Pro 8.5 really is a versatile tool and I think we are just scratching the surface with it's abilities.
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Creatio
We have always used a CRM and Creatio has proven to be much more effective in meeting our needs than our previous provider. Its customizability will allow us to adapt this product as our business may change in the future.
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Usability
Claris
It's almost what it should be after so may years and with Apple's longevity and strength behind it. For people who earn their living based on efficiency I think there are too many developer obstacles that waste time and therefore money.
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Creatio
Because it is so easy to use and navigate through - even the most technophobic people in our company are using it on a regular basis. It is easy to change around and switch through different sections and keep neat and tidy.
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Reliability and Availability
Claris
mostly never issues and if there are they are resolved fast
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Creatio
Other than the daily maintenance window where the server may be inaccessible for a few minutes, there have been no issues with accessing our Creatio site. The daily maintenance window is outside normal business hours so it does not affect our Users - just myself when I am looking to implement changes.
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Performance
Claris
for the most part but lots of error messages if you type something h correctly
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Creatio
Some Users have reported slow responses from the server at times which seems to be localized. Users are based across four different time zones and the issue is intermittent.
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Support Rating
Claris
The forums are great with lots of helpful experts and the staff monitor them to provide help where needed. There have been a couple of unique technical issues I've had to deal with that I haven't been able to get resolved so I chose to score this a 9 instead of a 10.
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Creatio
The people at the Creatio offices world wide are very friendly, patience and always happy to help. I have a huge respect for them, especially the people that were based in the Ukraine. Still in these strange times they always keep the focus on the customer, where we would have totaly understanded it if it was any different. So huge compliments to the whole team, keep up the energy and the good work
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In-Person Training
Claris
easy to follow along and was able to jump in right away
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Creatio
No answers on this topic
Online Training
Claris
No answers on this topic
Creatio
Most of the roadblocks to learning were not discovered until the users were actually in the system using it on a day to day basis. Our Customer Success Manager has offered to setup additional training sessions as needed to close the gaps in our learning. Some areas which required some additional training are setting up filters, dashboards, and generating reports.
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Implementation Rating
Claris
Suggest you use an iterative R.A.D. or AGILE development approach. (i.e. rather than writing a gigantic spec for a system, then building it). FileMaker facilitates quick prototypes. Developing an example, then allowing users to "try it out" is a snap.
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Creatio
The project manager for our implementation was great to work with and took the time to understand our business. We felt very comfortable going into the project with a reasonable scope of work to provide us with a functional version of Creatio to meet our needs. Unfortunately, we came across multiple challenges with this partner in their deliverables and timelines. Thankfully Creatio was able to provide support resources to ensure we were able to launch. We have since changed partners for our third-party support.
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Alternatives Considered
Claris
FileMaker is still the quickest way to go from zero to having a minimum viable working solution. Simple solutions can be built in as little as a afternoon of development. It is the only tool I am aware of which allows tech savy end users with domain knowledge to build bespoke apps for their businesses without undertaking professional software development training.
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Creatio
The user-friendliness of Creatio was a big selling point along with the low-code initiatives, both of which were important to our business. With Salesforce, unlimited wasn't really unlimited. You couldn't deploy an on-site instance and the overall cost of the system far outweighed the ROI. These are all things Creatio offers, out-of-the-box.
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Scalability
Claris
it's most definitely does as we are a unique business to use this for scholarship awarding
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Creatio
I can see the promise of how it can be customized to other aspects of our business.
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Return on Investment
Claris
  • We are a more agile company because of FileMaker. A few of us who are tech-savvy enough to manage the database (but are not professional developers) can make needed adjustments to our database without having to employ an in-house developer or contract with a 3rd party. As our business processes evolve and change, it's easy to update the database to accommodate those changes.
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Creatio
  • We went from manually processing Work Orders into Invoices once a day - representing significant impact to turn around speeds - to submitting automatically in real time, eliminating a great deal of human transcription errors and freeing up a great deal of operations time
  • Custom Implementation automation in Creatio has eliminated 4-6 hours of configuration work per sale in comparison to our old manual methods
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ScreenShots

Creatio Screenshots

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