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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Claritysoft

    Score8 out of 10
    N/ACloudSoft is a simple, cloud-based CRM system for SMBs.

    $39

    per month

    Coevera

    Score8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Coevera (formerly Pipeliner CRM) is a sales enablement tool focusing on pipeline management, sales processes, and analytics designed to empower sales professionals. It provides a visual sales process, profiles, and charts, all of which aim to help users take the right actions with their buyers and even helps identify key contacts within an organization. The CRM is available in three versions: Starter, Business & Enterprise. The vendor offers…

    $65

    Pricing
    ClaritysoftCoevera
    Editions & Modules
    Claritysoft
    $39.00
    Per Month Per User
    STARTER - Basic sales management, tracking and collaboration
    $65.00 per user per month
    STARTER - Basic sales management, tracking and collaboration
    $65 per user per month
    BUSINESS - Full CRM functionality, customization and unique productivity features.
    $85 per user per month
    ENTERPRISE - Full CRM functionality with advanced reporting, customization and services.
    $115 per user per month
    UNLIMITED - Full CRM functionality with advanced reporting, customization and services.
    $150 per user per month
    UNLIMITED - Advanced CRM functionality including advanced features
    $150 per user per month
    Offerings
    Pricing Offerings
    ClaritysoftCoevera
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    ClaritysoftCoevera
    Considered Both Products
    Claritysoft
    No answer on this topic
    Pipelinersales
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    10 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    10 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    ClaritysoftCoevera
    Sales Force Automation
    Comparison of Sales Force Automation features of Claritysoft and Coevera
    Feature
    Claritysoft
    6.6
    7 Ratings
    17% below category average
    Coevera
    9.0
    18 Ratings
    14% above category average
    Customer data management / contact management8.07 Ratings8.118 Ratings
    Workflow management4.56 Ratings8.918 Ratings
    Territory management7.56 Ratings8.916 Ratings
    Opportunity management6.06 Ratings9.018 Ratings
    Integration with email client (e.g., Outlook or Gmail)5.57 Ratings9.717 Ratings
    Quote & order management7.55 Ratings9.62 Ratings
    Interaction tracking7.07 Ratings8.917 Ratings
    Channel / partner relationship management7.05 Ratings9.014 Ratings
    Contract management00 Ratings8.816 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Claritysoft and Coevera
    Feature
    Claritysoft
    8.0
    5 Ratings
    4% above category average
    Coevera
    9.3
    2 Ratings
    19% above category average
    Help desk management8.05 Ratings9.62 Ratings
    Case management00 Ratings9.11 Ratings
    Call center management00 Ratings9.11 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Claritysoft and Coevera
    Feature
    Claritysoft
    6.4
    5 Ratings
    19% below category average
    Coevera
    8.6
    19 Ratings
    11% above category average
    Lead management8.84 Ratings8.919 Ratings
    Email marketing4.05 Ratings8.22 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Claritysoft and Coevera
    Feature
    Claritysoft
    7.5
    7 Ratings
    3% below category average
    Coevera
    8.8
    19 Ratings
    13% above category average
    Task management8.06 Ratings8.319 Ratings
    Billing and invoicing management7.04 Ratings9.11 Ratings
    Reporting7.57 Ratings9.018 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Claritysoft and Coevera
    Feature
    Claritysoft
    7.2
    7 Ratings
    6% below category average
    Coevera
    8.3
    19 Ratings
    8% above category average
    Forecasting6.05 Ratings9.019 Ratings
    Pipeline visualization8.05 Ratings8.319 Ratings
    Customizable reports7.56 Ratings7.519 Ratings
    Customization
    Comparison of Customization features of Claritysoft and Coevera
    Feature
    Claritysoft
    7.3
    7 Ratings
    5% below category average
    Coevera
    8.3
    19 Ratings
    8% above category average
    Custom fields9.07 Ratings8.219 Ratings
    Custom objects8.56 Ratings8.018 Ratings
    API for custom integration4.56 Ratings8.117 Ratings
    Scripting environment00 Ratings9.11 Ratings
    Security
    Comparison of Security features of Claritysoft and Coevera
    Feature
    Claritysoft
    6.7
    7 Ratings
    23% below category average
    Coevera
    8.2
    18 Ratings
    2% below category average
    Single sign-on capability6.57 Ratings8.317 Ratings
    Role-based user permissions7.07 Ratings8.218 Ratings
    Platform
    Comparison of Platform features of Claritysoft and Coevera
    Feature
    Claritysoft
    7.0
    5 Ratings
    9% below category average
    Coevera
    8.2
    17 Ratings
    7% above category average
    Mobile access7.05 Ratings8.217 Ratings
    Social CRM
    Comparison of Social CRM features of Claritysoft and Coevera
    Feature
    Claritysoft
    -
    Ratings
    Coevera
    8.4
    17 Ratings
    11% above category average
    Social data00 Ratings8.017 Ratings
    Social engagement00 Ratings8.717 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Claritysoft and Coevera
    Feature
    Claritysoft
    -
    Ratings
    Coevera
    8.5
    17 Ratings
    12% above category average
    Marketing automation00 Ratings7.917 Ratings
    Compensation management00 Ratings9.11 Ratings
    Best Alternatives
    ClaritysoftCoevera
    Small Businesses
    Salesflare
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ClaritysoftCoevera
    Likelihood to Recommend
    7.6
    (7 ratings)
    9.0
    (20 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    9.1
    (1 ratings)
    Usability
    7.0
    (2 ratings)
    9.7
    (10 ratings)
    Support Rating
    8.4
    (2 ratings)
    8.9
    (10 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ClaritysoftCoevera
    Likelihood to Recommend
    Claritysoft
    Claritysoft is well suited if you need more of an address book as your CRM. Situations where sales are more passive and based on increasing awareness instead of hard, closing sales. In my previous role selling medical equipment, this would NOT work. However, in my current role where awareness is the key factor that drive smaller sales amounts, it does it's job. I've just been in a lot more roles where I need to upload contracts with signatures and track sales Opportunities, and Claritysoft doesn't seem able to do that.
    Incentivized
    Read full review
    Pipelinersales
    Pipeliner CRM is very flexible, easy to work with, data capturing is at [its] best, its integration to other major software’s and it aids in the monitoring of the core work process. One distinctive feature is it is very easy to learn without extensive training. This really helps in the [execution] of the task in our organization.
    Read full review
    Pros
    Claritysoft
    • Claritysoft provides great software for keeping track of all the activities you've completed for a customer or lead.
    • Claritysoft also has a great setup with creating new activities that need to be completed in the future so you do not forget.
    • Claritysoft also has a very good support team. When we have questions or problems, Claritysoft is very prompt to address them.
    Incentivized
    Read full review
    Pipelinersales
    • Clear and easy visualisation of Sales Process
    • Great capability in reporting both in-app with 'filter' and reporting module built-in is easy to use
    • Reporting into pivot table is also easy and very useful
    • Mobile app has always been very good and easy to use since 2015
    Read full review
    Cons
    Claritysoft
    • There is no spell-check function to use when you are sending emails.
    • Some of the functions you need when deleting records and the like are not always available on every page when you are working in the application.
    • When moving quotes to opportunities, the attachments go with the move so when you go back to the quote, it is not there. Also, when you move a quote it does not automatically fill in the quote number as it was on the quote, it creates a new number. This should be fixed.
    • When you convert a lead it does not move the lead to archives or get rid of it. It leaves it in the Leads area and so you have to manually get rid of it.
    • There is no auto-dial feature built into Claritysoft.
    • The mobile app needs to look and feel just like the online version.
    Incentivized
    Read full review
    Pipelinersales
    • The product development team at Pipeliner CRM always seems to be a step or two ahead of what I'm experiencing. Therefore they've already addressed improvements I could have suggested. They are really in touch with their users and overall user experience.
    Read full review
    Likelihood to Renew
    Claritysoft
    It works for us and the support is excellent
    Incentivized
    Read full review
    Pipelinersales
    Currently the company is using the Pipeliner CRM because we believe it is a tool that puts the customer as the main focus of business processes in order to understand and anticipate their needs, and then serve them in the best way.
    Read full review
    Usability
    Claritysoft
    It is VERY, VERY, simple and easy to use and learn. All I needed was a super brief 30 minute overview to understand how to use it, and their Customer Support is pretty good. I was raised on Salesforce, which is much more complicated, but allows you to do so much more.
    Incentivized
    Read full review
    Pipelinersales
    I gave that rating level because it reflects both my satisfaction and expectations about PipelinerCRM.Plus, the adoption rate of this software. I mean the usability rate is very low. It just takes, for learning, a couple of hours less than three days roughly. Return on time investment is low also.
    Read full review
    Support Rating
    Claritysoft
    They are very helpful and quick whenever I have a question about Claritysoft CRM. I think the guy I've spoken with is named Evan, and he's been very helpful. Claritysoft, give the man a raise if you know who I'm talking about. He responds super quick with truly helpful insights.
    Incentivized
    Read full review
    Pipelinersales
    The support from Pipeliner CRM is superb; they have instant customer support and they are on time. They also give enough knowledge of sales and other material for the knowledge. They also have AI in the support by talking with customer support directly from the web or app and so on.
    Read full review
    Implementation Rating
    Claritysoft
    So easy to do - you control the process, supported by the Claritysoft
    Incentivized
    Read full review
    Pipelinersales
    No answers on this topic
    Alternatives Considered
    Claritysoft
    Claritysoft's emails are much easier to use since Salesforce is in the middle of switching from Classic to Lightning. Also, Salesforce does not have a native group edit option. Claritysoft is much more data driven and you can use all functions of Excel to customize reports. However, Claritysoft does not have as many third-party add-on options compared to Salesforce's app exchange.
    Incentivized
    Read full review
    Pipelinersales
    The most important reason for selecting pipeliner CRM:-exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly. Users can easily customize what they see to make the system their own. Best user interface & fast to learn.
    Incentivized
    Read full review
    Return on Investment
    Claritysoft
    • It has made it easier to see our overall sales for each sales rep.
    • The only negative is that we cannot change over the account, contacts, leads, and opportunities with one ownership field. You have to do each one separate and when you are transferring 1000 clients this takes much too long to do. No reason for it.
    Incentivized
    Read full review
    Pipelinersales
    • As a VisualCRM tool, our clients sales teams seem to accelerate their deal closes.
    • The visual tools allow those "no good deals" to be spotted and resource usage limited.
    • A great tool to manage those "pipelines" within the company. A pipe is really a series of actions that constitute a planned result.
    Read full review
    ScreenShots

    Coevera Screenshots

    Screenshot of Pipeliner CRM — A sales enablement tool focused  on pipeline management, sales process & analytics.Screenshot of Can be used with email such as MS Outlook, gmailScreenshot of The pipeline view, to review and forecast sales, manage revenue risk, collaborate with a sales teamScreenshot of Pipeliner CRM opportunity viewScreenshot of Analytics: analyse win/loss rates, review sales person/team/territory performance, set key sales metrics & goals, leading & lagging indicatorsScreenshot of Visual Sales Tool: designed to cut through the noise, focuses on high value activities, everything in one place (no need for multiple tools)