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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Class for Web

    Score8.1 out of 10
    N/AClass for Web, formerly Blackboard Collaborate, is an online, collaborative learning platform for the education industry and corporate learning needs. It includes features such as screen and application sharing, and web conferencing.

    $300

    per year

    Google Hangouts (Classic)

    Score8.3 out of 10
    N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Class for WebGoogle Hangouts (Classic)
    Editions & Modules
    Classroom
    $300.00
    per year
    Department
    $9000.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Class for WebGoogle Hangouts (Classic)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Class for WebGoogle Hangouts (Classic)
    Considered Both Products
    Class Technologies, Inc
    Chose Class for Web
    Bb Collaborate has educational tools unavailable in Skype or Google Hangouts and is available without the student needing to have an account or log-in information.
    The upswing is incredible, with highly interactive video tutoring capabilities. It is also integrated with a tutor …
    Incentivized
    Chose Class for Web
    Google Hangouts and Skype, while free and easy to use, do not provide the focus on educational settings that Collaborate Ultra does. They also do not provide the features for making a session accessible to attendees.
    Incentivized
    Chose Class for Web
    I believe Blackboard Collaborate is a great app/platform, but like similar products; it should be used in tandem with alternatives. Blackboard Collaborate has features that I find in other apps/platforms, yet some are easier to learn and use. Such is the case with the feature …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    83%
    Would buy again
    44 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    98%
    Delivers good value for the price
    46 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    89%
    Happy with the feature set
    47 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    31 Answers
    Implementation went as expected
    No answers on this topic
    98%
    Implementation went as expected
    41 Answers
    Features
    Class for WebGoogle Hangouts (Classic)
    Cloud PBX
    Comparison of Cloud PBX features of Class for Web and Google Hangouts (Classic)
    Feature
    Class for Web
    -
    Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    23% below category average
    Hosted PBX00 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings7.725 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Directory of employee names00 Ratings3.045 Ratings
    Call Management
    Comparison of Call Management features of Class for Web and Google Hangouts (Classic)
    Feature
    Class for Web
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    3% below category average
    Answering rules00 Ratings8.033 Ratings
    Call recording00 Ratings7.937 Ratings
    Call park00 Ratings7.018 Ratings
    Call screening00 Ratings9.036 Ratings
    Message alerts00 Ratings8.058 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Class for Web and Google Hangouts (Classic)
    Feature
    Class for Web
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    8% above category average
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    Mobile apps
    Comparison of Mobile apps features of Class for Web and Google Hangouts (Classic)
    Feature
    Class for Web
    -
    Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    2% above category average
    Mobile app for iOS00 Ratings8.173 Ratings
    Mobile app for Android00 Ratings8.071 Ratings
    Best Alternatives
    Class for WebGoogle Hangouts (Classic)
    Small Businesses
    No answers on this topic
    CallFire
    Score9.7 out of 10
    Medium-sized Companies
    No answers on this topic
    Fuze
    Score8.2 out of 10
    Enterprises
    No answers on this topic
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Class for WebGoogle Hangouts (Classic)
    Likelihood to Recommend
    8.5
    (31 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    8.5
    (8 ratings)
    8.0
    (7 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (6 ratings)
    8.0
    (36 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Class for WebGoogle Hangouts (Classic)
    Likelihood to Recommend
    Class Technologies, Inc
    I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
    Incentivized
    Read full review
    Discontinued Products
    Had I completed this review a couple years ago, I would have given a rating of 9 or 10 as Hangouts (Classic) is an excellent product. However, now that Google Chat has succeeded Hangouts, I would not recommend that any new users begin using it where other more modern options are available. Android users who want an internet based instant messaging that also supports calling and video calling could benefit from using Hangouts (Classic) as Google Chat requires the user to also have Google Meet installed to make video calls and there is no voice only calling option.
    Incentivized
    Read full review
    Pros
    Class Technologies, Inc
    • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
    • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
    • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
    • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
    Incentivized
    Read full review
    Discontinued Products
    • Google Hangouts (Classic) is embedded within Gmail's scheduler, so setting up the link is as quick as a click of the button. It's a one-step process.
    • Google Hangouts (Classic) is user-friendly and [has] features to share screens easily.
    • Google Hangouts (Classic) is much easier to use than its competitors.
    • Google Hangouts (Classic) have [a] good connection time and there are few glitches.
    Incentivized
    Read full review
    Cons
    Class Technologies, Inc
    • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
    • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
    • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
    Incentivized
    Read full review
    Discontinued Products
    • I would like to see improved video support, so that saved videos can be sent back and forth via Hangouts more easily, without having to start a separate meet chat
    • More pronounced notifications of messages would be helpful; pop up notifications are good, but once there is one, additional messages do not pop up
    • Custom muting times would be great, so that if I am in a 90 minute Zoom meeting, I can set it for that time; right now, it is 1 hour or 2 hours. Easy to forget.
    Incentivized
    Read full review
    Likelihood to Renew
    Class Technologies, Inc
    It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Usability
    Class Technologies, Inc
    Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
    Incentivized
    Read full review
    Discontinued Products
    The tool is almost self-implemented. It is likely to be available in every pc or mobile device a user or potential user might have, and all you need to do is adding the company's account and you are done. Once you are setted up, you have almost all actual communication methods available in one tool
    Incentivized
    Read full review
    Reliability and Availability
    Class Technologies, Inc
    The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Class Technologies, Inc
    The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Class Technologies, Inc
    Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
    Incentivized
    Read full review
    Discontinued Products
    Google Hangouts works great and does not require a lot of work to troubleshoot. Everything is simple and easy to use. Google provides all of the tools that one requires to utilize Google Hangouts and any information can be found in the built-in help tools. There is also a forum for users to report issues and typically, Google responds well and will try to work out any issues.
    Incentivized
    Read full review
    Alternatives Considered
    Class Technologies, Inc
    Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further, Nearpod, as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as Nearpod, Blackboard collaborate is best suited for remote transmission rather than face-to-face
    Incentivized
    Read full review
    Discontinued Products
    Google is the white cotton socks of the conferencing world. It’s a great ad-hoc tool, but not too much more. If you are not looking to spend money or operate completely on WiFi (without data charges), it’s a great free option as well. The benefit of being free and open is also the liability. It doesn’t have a great integration story with other corporate tools, but [it doesn’t have to] if you aren’t looking for that. All in all, it’s as helpful and ubiquitous as a public payphone…without the pay…and with a video capability.
    Incentivized
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    Scalability
    Class Technologies, Inc
    The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Class Technologies, Inc
    • Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice.
    • Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses.
    • Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses.
    • On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself.
    Incentivized
    Read full review
    Discontinued Products
    • I believe it was part of the google suite that was purchased. It was worth the cost as it was cheaper. I believe it is now free, but also becoming deprecated. It is much better to use Teams, Discord, Telegram, etc. Google does not provide enough support or features to make using hangouts worth it these days.
    Incentivized
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    ScreenShots