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Class for Web vs. Skype for Business / Lync (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Class for Web

    Score8.1 out of 10
    N/AClass for Web, formerly Blackboard Collaborate, is an online, collaborative learning platform for the education industry and corporate learning needs. It includes features such as screen and application sharing, and web conferencing.

    $300

    per year

    Skype for Business / Lync (discontinued)

    Score6.5 out of 10
    N/ASkype for Business was an online messaging and conferencing tool, now superseded by Microsoft Teams.N/A
    Pricing
    Class for WebSkype for Business / Lync (discontinued)
    Editions & Modules
    Classroom
    $300.00
    per year
    Department
    $9000.00
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    Class for WebSkype for Business / Lync (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Class for WebSkype for Business / Lync (discontinued)
    Considered Both Products
    Class Technologies, Inc
    Chose Class for Web
    While Skype for Business is nice, it takes a few times to try and get into meetings. Also, Blackboard Collaborate has more tools that allow for the user to write on the whiteboard or on uploaded PowerPoints. Finally, the ability to place people into mini groups and allowing for …
    Incentivized
    Chose Class for Web
    We have used Skype for Business for meetings, however it does not have nearly the amount of features available as Collaborate and does not function as seamlessly.
    Incentivized
    Discontinued Products
    Chose Skype for Business / Lync (discontinued)
    Given an option I would prefer Teams over Skype for Business (formerly Lync), but Skype for Business (formerly Lync) over Blackboard Collaborate. Teams has more options for collaboration. Skype for Business (formerly Lync) works well with quick communication and brief remote …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    6 Answers
    80%
    Would buy again
    85 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    94%
    Delivers good value for the price
    80 Answers
    Happy with the feature set
    86%
    Happy with the feature set
    6 Answers
    92%
    Happy with the feature set
    98 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    46 Answers
    Implementation went as expected
    No answers on this topic
    93%
    Implementation went as expected
    56 Answers
    Features
    Class for WebSkype for Business / Lync (discontinued)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    8.0
    195 Ratings
    1% above category average
    High quality audio00 Ratings9.1191 Ratings
    High quality video00 Ratings9.0185 Ratings
    Low bandwidth requirements00 Ratings5.0181 Ratings
    Mobile support00 Ratings9.0146 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.0
    191 Ratings
    13% below category average
    Desktop sharing00 Ratings9.0191 Ratings
    Whiteboards00 Ratings5.0120 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    9.3
    188 Ratings
    13% above category average
    Calendar integration00 Ratings10.0174 Ratings
    Meeting initiation00 Ratings9.5182 Ratings
    Integrates with social media00 Ratings8.182 Ratings
    Record meetings / events00 Ratings9.0143 Ratings
    Slideshows00 Ratings10.0115 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.5
    173 Ratings
    8% below category average
    Live chat00 Ratings8.5171 Ratings
    Audience polling00 Ratings7.094 Ratings
    Q&A00 Ratings7.094 Ratings
    Online Events Security
    Comparison of Online Events Security features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    6.8
    156 Ratings
    17% below category average
    User authentication00 Ratings9.0142 Ratings
    Participant roles & permissions00 Ratings8.5148 Ratings
    Confidential attendee list00 Ratings3.0109 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Class for Web and Skype for Business / Lync (discontinued)
    Feature
    Class for Web
    -
    Ratings
    Skype for Business / Lync (discontinued)
    7.8
    1 Ratings
    6% above category average
    Video conferencing00 Ratings7.01 Ratings
    Audio conferencing00 Ratings8.01 Ratings
    Video screen sharing00 Ratings8.01 Ratings
    Instant messaging00 Ratings8.01 Ratings
    Best Alternatives
    Class for WebSkype for Business / Lync (discontinued)
    Small Businesses
    No answers on this topic
    ClickMeeting
    Score9.5 out of 10
    Medium-sized Companies
    No answers on this topic
    JioMeet
    Score9.8 out of 10
    Enterprises
    No answers on this topic
    Webex Meetings
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Class for WebSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    8.5
    (31 ratings)
    8.4
    (198 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.0
    (7 ratings)
    Usability
    8.5
    (8 ratings)
    9.0
    (14 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (6 ratings)
    8.5
    (40 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (2 ratings)
    Product Scalability
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Class for WebSkype for Business / Lync (discontinued)
    Likelihood to Recommend
    Class Technologies, Inc
    I would say it is very useful for group collaborations online, as well as virtual classrooms where you wish your students/guests to collaborate in an adaptable environment; however I would advise against using the shared screen to display audio or video, nor would I encourage the use of the shared board with a group of people with disciplinary issues (as there is no accountability for who wrote/drew what).
    Incentivized
    Read full review
    Discontinued Products
    Skype for Business, now part of Microsoft Teams is a remote/virtual team collaboration tool must have...especially if you already use Microsoft tools. Of course, since it now part of an MS 365 subscription, it really doesn't make sense to use anything else. It is easy to use and just works. I'm not sure how anyone who works with digital files/documents and needs to work with other people doing similar work can be effective without such a tool. Of course, there are a number of alternatives like Zoom or Webex, but why pay or use another separate tool if you don't need to. :-)
    Incentivized
    Read full review
    Pros
    Class Technologies, Inc
    • The Whiteboard feature is perfect for tutoring. We use it to write out formulas, draw diagrams, etc while in video chat to enhance explanations.
    • The file attachment feature is also very handy. This means we don't have to do a follow-up with a student using their email to send files of handouts, etc.
    • It's great that we only have to share a classroom access link for a student to enter a session. With other products, they had to set up a username and log-in with an account. Link access means 1 less hassle.
    • We are currently beginning to use the "record session" feature video sessions to use as training for new employees.
    Incentivized
    Read full review
    Discontinued Products
    • Instant messaging to anyone who we know only by name/email. Even if they're offline, they get the message in missed convos and a notification automatically goes to them via Outlook mail. All conversations are saved and accessible via Outlook.
    • Video and voice calls are a norm in the WFH scenario, and an average employee has around 4-5 calls a day. Skype gives notifications for upcoming meetings, allows easy scheduling via outlook calendar, and its audio/video quality [is] reasonably good compared to the amount of data it consumes.
    • Status availabilities - in the WFH scenario, you could be off for lunch, out of office, busy, sharing screens - and might not want to be disturbed. Skype allows you to do that, and in case you're off, ensures that you know that you have missed messages.
    • Screen sharing - we have to share screens at least once or twice a day with a coworker when working on some issues/features, and Skype easily lets us do that. One of the best things about Skype is that the screen can be shared without being on a video/voice call - which is of immense advantage because oftentimes, you could prefer sharing the screen, while it [is] too noisy to talk.
    Read full review
    Cons
    Class Technologies, Inc
    • Some of the newest computer high resolution screens are not as compatible with the interface. The font and windows are much smaller and the user is not able to increase the size of the windows to make it easier to read/navigate.
    • The audio can sometimes be inconsistent and tune in and out when someone is speaking. This is not every time though and many times the audio is clear.
    • The login process takes a bit longer to get into the program. You have to go through a few step process and loading time to get into the application.
    Incentivized
    Read full review
    Discontinued Products
    • Connection issues can be hard to diagnose when they come up(as some knowledge of server information may be needed to reestablish as the connection troubleshooting options on the sky are not as user-friendly as the rest of the platform.
    • Some issues setting up camera/sound could use more info on troubleshooting options with playback sound, video, etc.
    • Statuses sometimes are unreliable and do not display correctly .
    Incentivized
    Read full review
    Likelihood to Renew
    Class Technologies, Inc
    It is a tool that faculty likes to use. It has so much flexibility to allow students to see a class even if they happen to not be available in the classroom.
    Incentivized
    Read full review
    Discontinued Products
    The software is simple to install and configure. It is rather simple to explain for correct use. It is possible to profile users for the different functions offered. It is integrated quite completely with Outlook and with Active Directory security. It performs all communication functions well with one or more interlocutors and the possibility of granting control of your computer is convenient.
    Incentivized
    Read full review
    Usability
    Class Technologies, Inc
    Blackboard Collaborate is reliable and feature-rich. It's a great web conferencing tool for teaching & learning, offering polls, chat, video and audio, whiteboard, content sharing, and breakout rooms. Blackboard Collaborate can be used for virtual office hours, lectures, guest speakers, training, professional development, conferences, technical support, academic advising, and so much more. Blackboard Collaborate can be used separately from the learning management system or it can be integrated for a single sign-on experience. It supports recordings, playbacks, private sharing, and MP4 downloads. Overall, it's a solid tool and very reliable.
    Incentivized
    Read full review
    Discontinued Products
    Very easy to use. Even though Microsoft Teams has a lot of features and integrations, as a user I feel completely comfortable on finding what I need, getting information about the app extensions and using them. It's a very comprehensive tool, intuitive design and does not make me feel tired to be using it. I am glad with the current experience.
    Read full review
    Reliability and Availability
    Class Technologies, Inc
    The availability of the software is quite impressive. You can access it at any time that you want and from anywhere that you want, but that depends on how the software is set up by the University. There might be sudden outages due to not having enough space on your database, which we had that very issue happen recently here at our University. During that time, you could not access their blackboard at all until it was brought up online again.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Class Technologies, Inc
    The performance of the software is remarkable. The loading speed of the pages is more than satisfying, it all depends on the users internet package. So far, there wasn't any issue of Blackboard slowing down other software or systems when integrated with them
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Class Technologies, Inc
    Sometimes they do planned maintenance. Depending on the time zone you’re in, this may be in the middle of the night. That’s great. Sometimes this maintenance isn’t completed overnight however, and you need to use the platform and it is down. I’ve never been able to successfully contact them to report an outage or get assistance when it is down. I just have to wait until it comes back up to go to class, review sessions, etc.
    Incentivized
    Read full review
    Discontinued Products
    I have only had to reach out to the Support team at Skype for Business once with an issue, and I was pleasantly surprised and encouraged by the quickness and thoroughness of their response. The wait time was short and my question was dealt with politely and clearly, so I would say the support team has it together.
    Incentivized
    Read full review
    Implementation Rating
    Class Technologies, Inc
    No answers on this topic
    Discontinued Products
    Skpe for business is utilized company wide in regards to my company. Everyone not only uses it, but uses it often. It is an effective way of communicating. It also integrates very nicely with outlook and all conversation history is pushed to a folder within the outlook system. We also have it so that if someone misses a message, they are sent an email reminder saying that there is a message that went unread.
    Incentivized
    Read full review
    Alternatives Considered
    Class Technologies, Inc
    Nearpod does not allow for the same type of synchronous environment that Blackboard collaborate does. Further, Nearpod, as the name suggests is best suited for a face-to-face classroom that is, preferably, one-to-one. While it has some of the same functions as Nearpod, Blackboard collaborate is best suited for remote transmission rather than face-to-face
    Incentivized
    Read full review
    Discontinued Products
    For the below reason I will always choose this app over its competitors: Better audio and video quality, Little to no disconnections or freezing when on a call/video conference Integrates well with mailbox/ calendar/ one drive, and SharePoint is easy to use
    Read full review
    Scalability
    Class Technologies, Inc
    The reason for this rating is that the software is a pretty good tool that can be utilized for use in all of the Universities around the world. It has the capability to fulfill the needs of various different education systems. Although, there are slight improvements that are needed, therefore the rating is at 8.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Class Technologies, Inc
    • Because faculty can schedule sessions on-the-fly without IT involvement, they are able to accomplish goals that they plan for weeks in advance as well as impromptu goals that come up at a moments notice.
    • Integration with the campus Learning Management Systems provides quick and easy scheduling of sessions that can be joined easily by students in those courses.
    • Scheduling of meetings can also be done through the web interface directly which enables administrative departments not associated with courses in the learning management system to also schedule meetings not affiliated with courses.
    • On-campus users can schedule meetings without outside participants by sending an open "guest link" URL that allows users to participate despite not having an account within the system iteself.
    Incentivized
    Read full review
    Discontinued Products
    • Skype for Business has enabled a migration in part away from fixed line telephony and introduced the user to mobile working with a headset which cannot be overstated as being a game changer.
    • Being able to schedule Skype for Business meetings through Outlook has meant meetings with colleagues without a meeting room has been a great enabler.
    Incentivized
    Read full review
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