Classroom Manager vs. Skype (discontinued)

As we use Classroom Manager exclusively for internal purposes, I can only say something about this area. I would definitely recommend it, it's a great tool. Whenever we use it, we feel that people really thought about the way they have designed the software and the functions they have added. The main reason why we decided on this tool was because of its extensive functions. We currently only use like 10% of what it could do (subjective estimation), but we love that whatever learning challenge arises, the Classroom Manager can handle it.

Having interacted with a new replacement tool, Microsoft Teams, it is challenging to recommend Skype, as it lacks some essential features, such as being less equipped with the latest updates, and it is not platform-independent, causing issues on PCs and phones, as well as during calls that might hinder work.

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• The automatic generation of certificates after an employee has successfully completed their mandatory training.
• The software supports a variety of learning media (we work a lot with PDF and video).
• A great analytic & insight tool that helps us to understand more about the learning behavior of our employees

• The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues.
• Video calls are pretty easy also, user friendly and a mostly stable connection with no issues.
• Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls.

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• The tool has a ton of functions, which makes the navigation in the backend sometimes a [little] tricky.
• Nothing to add :-)

• Skype is a RESOURCE hog. People who have limited bandwidth will have poor call quality.
• It is hard to figure out how to use emojis and upload images in the chat.
• The background images do not fool anybody....it is clearly not your real background.

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I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found.

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I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not.

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It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use.

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The process of choosing an LMS took several months and involved many different people and wide rating criteria. What convinced us and made us choose Classroom Manager was the feeling we got every time we used the software or interacted with the company. They know exactly what they are doing, they were always there to support us and as already mentioned: when using the software and browsing through the functions, you just feel that this was created by experts that know their stuff.

We use Skype in combination with Grasshopper. While Grasshopper acts as a routing toll free number with extensions, if we are making calls directly, we do it through Skype. Skype's desktop and mobile apps are easier to use, and provide unlimited local calls at a flat, affordable rate. Allowing our team to use their existing mobile or desktop devices without additional hardware for business office phone calls is important, and Skype makes that possible

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The service provided is up to date, as discussed before buying.

• It saves a significant amount of time and money to have everything in one central place.
• In our industry having skilled people with the right knowledge is a MUST to stay ahead of the competition. With the analytic & insight tool, we can track the learning process of our employees at a glance.
• One of the, if not THE most important point: Employee satisfaction. We have a dedicated area where we provide a wide range of free courses, covering a variety of topics. It started as a test to see if anyone is even interested but quickly became a fundamental part of our company branding strategy.

• Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
• Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
• For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info