The software will upgrade your work pattern and will help in achieving your business goals more fast and make your communication more easy.
December 01, 2022

The software will upgrade your work pattern and will help in achieving your business goals more fast and make your communication more easy.

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Skype

We use Skype in our organization to get connected at every time and at any place through this software as it helps us a lot in communicating and passing information from one person to another in no time. It is very less time-consuming and easy to use. Through the software, we do calling, chat and share files and images, videos, etc., on a single tip.
  • Through Skype we can communicate very easily globally
  • We can do Chat, Call, Video Call, Screensharing, Media & File sharing at a one tip
  • We can create different groups and can add a large number of people to the same group, which helps in spreading any news to masses
  • Skype need to add different templates which looks more attractive.
  • It has lowered our costs in our organization while communicating through the internal team, earlier we use landlines to communicate, but now we use Skype which is cheap in comparison to landlines and other sources.
  • It has saved our time in spreading and communicating with a large number of people, As we can communicate and pass the messages in groups which saves our time and cost.
  • It has saved our bills which were going earlier on landlines.
As WhatsApp Business is not useful as skype because there are certain features which were not as useful as those available on skype. Whatsapp has a file size limit while transferring data, it doesn't have screen sharing which is a big drawback, and cannot be used as a professional tool while working in corporates.

Do you think Skype delivers good value for the price?


Are you happy with Skype's feature set?


Did Skype live up to sales and marketing promises?


Did implementation of Skype go as expected?


Would you buy Skype again?


As I have experienced Skype and found that it helps us a lot in my professional and personal life. Through Skype, I can communicate with my colleague, clients, family, and friends from anywhere in the world. I can do Audio calls, video calls, screen sharing, and chatting with anyone. It is very remote-friendly software and acquires very less space in your mobile or system. It is user-friendly. I use it to share all the official documents and other files with another person through Skype, and it works very nicely and efficiently while transferring the data.

Skype Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Record meetings / events
Live chat
Audience polling
User authentication
Participant roles & permissions
Confidential attendee list

Using Skype

1500 - They use Skype for internal purposes to pass messages from one person to another or to the masses.
1500 - All the people, including Business Analyst, Business Executives & Developer, etc., employees use the App.
  • Easy and fast to communicate
  • It has all features like Audio call, Video Call, Chatting, etc.
  • It's remote working and have clarity while doing the call and video call
  • To do the meeting
  • To give training session to other teams
  • To share the data files from one person to another
  • It's less time consuming
  • It acquire less space in our gadgets
  • It's less expensive
I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast.

Evaluating Skype and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
It provides us with the best features in one product so that all the work can be done from one product only.
I will subscribe to this software again as I didn't find any suitable software to replace this one.

Skype Implementation

All the features are up to date.
Change management was a major issue with the implementation - It was less time-consuming while discussing with the masses.
  • Training to new employee
  • To share the messages into group of people

Skype Training

Yes, the product is very easy to learn and use without any tutorial or training.

Configuring Skype

The configuration is perfect for the product as it currently is.
There is no recommendation as it's perfect on my behalf.
No - we have not done any customization to the interface
No - we have not done any custom code
No, we want only as the product is normally, we don't need any configuration or customization.

Skype Support

The support team is very supportive and assists us in no-time with full satisfaction.
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
Yes, as we do call it internationally.

Using Skype

Because this software deserves more than I have given the rating to it.
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Quick to learn
Feel confident using
  • Chatting is very easy
  • Doing audio and video call is very easy
  • Screen sharing feature is most efficient and useful
  • Sharing some files
Yes - The mobile interface works very nicely and perfectly.

Integrating Skype

  • Laptop
  • Mobile
It's easy to install and use.
  • No, I have integrated earlier in my system
I don't deal with vendors. Other team members do.
  • File import/export
There is no advice as the software is up to date.

Relationship with Microsoft

The service provided is up to date, as discussed before buying.
No things were negotiated.