Skype is a great communications tool for business.
April 27, 2021
Skype is a great communications tool for business.
Score 7 out of 10
Vetted Review
Verified User
Overall Satisfaction with Skype
We are a small business with a global reach, and as such we need the ability to reach people around the world--colleagues, business partners, and customers. Skype is a tool outside of email, for more personal connection and conversation. Less formal than a Zoom or email, Skype definitely feels like a conversation rather than a meeting.
- Chat/messaging feature is great. It's a replacement for texting.
- Audio quality of calls is good.
- Contact list is useful and you'll know if someone is online or not.
- This is really small, but I'd love to see the emoticons updated to emojis.
- Make calling free like some other communications app providers.
- Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you.
- Skype made keeping in touch with an advisor in Mexico very easy. The initiative there resulted in 5 new partnerships.
- Skype has helped me with account management for at least 3 customers in LATAM--usually it's a fast way to answer a question about a support renewal.
- For about 9 months Skype helped me stay in touch with a colleague in Prague. We would meet once a week to go over sales activities.
Do you think Skype delivers good value for the price?
Yes
Are you happy with Skype's feature set?
Yes
Did Skype live up to sales and marketing promises?
Yes
Did implementation of Skype go as expected?
Yes
Would you buy Skype again?
Yes