What users are saying about

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1483 Ratings

Skype<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

1483 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Skype

This software is suited for an organization that is fast-paced with a lot of back to back meetings where you have to constantly be multitasking. If your organization is an IT shop or a group that constantly needs to be sharing your screen to show with others this is the software for you.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Skype
7.8
High quality audio
Skype
8.3
High quality video
Skype
8.3
Low bandwidth requirements
Skype
6.9
Mobile support
Skype
7.6

Screen Sharing

Skype
8.0
Desktop sharing
Skype
9.0
Whiteboards
Skype
7.0

Online Meetings / Events

Skype
8.3
Calendar integration
Skype
8.6
Meeting initiation
Skype
8.6
Integrates with social media
Skype
8.1
Record meetings / events
Skype
8.2
Slideshows
Skype
7.9

Online Events Collaboration

Skype
8.5
Live chat
Skype
9.1
Audience polling
Skype
8.1
Q&A
Skype
8.3

Online Events Security

Skype
8.5
User authentication
Skype
8.8
Participant roles & permissions
Skype
8.2
Confidential attendee list
Skype
8.5

Pros

  • Skype's call quality for video and audio is very good, although this depends on your internet connection speed.
  • Skype's file sharing feature is incredible as well. Not all customers want to give out or even have an email address. So if you need to send the customer a document or perhaps even a trial version of your product, you can send them those with Skype's file sharing feature.
Daryl Wise Jr. profile photo

Cons

  • The quality of the call could always be improved, we are never fully satisfied, but probably this has mainly to do with our Internet connection.
  • Sometimes the user gets stuck on Offline mode and there is no way to turn it online.
  • The mobile version is very slow and heavy.
No photo available

Likelihood to Renew

Skype8.4
Based on 3 answers
I think so far there is no reason not to renew the license. We have been using Skype for a long time and are very satisfied with it.
Tejashwi Kumar profile photo

Usability

Skype9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

Support

Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

Implementation

Skype8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

I use TeamViewer because the sharing screen feature of Skype is buggy. Also, sometimes I need to remote control my partners' screen to fix some issues they have when developing some code (HTML, PHP or JavaScript).
No photo available

Return on Investment

  • It saves me times and money to work with my partners. I send less emails and save money using the call feature.
  • As the sharing screen is buggy, I have to use teamviewer to work on screen sharing.
  • As it's available for several devices, I use it most of the time on my laptop but when I have to move and need to be reachable, I use it on my Android phone.
No photo available

Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details