What users are saying about

Skype

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1548 Ratings

Skype

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1548 Ratings
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Score 7.8 out of 101

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Likelihood to Recommend

Skype

It's well suited to help desk situations, office environments, collaborative situations and overall IRC type situations. One of the biggest reasons we like Skype is the fact it's easy to use, quick, and relatively easy to monitor. I don't believe Skype would do so well in a remote work situation, where a user works from home or from a remote location over a public network. I think Skype really shines in an isolated network where all users are on the same domain / building / geographic area. Our users are spread over 2 states; however, they're all on the same domain and connected by a long haul link directly.
No photo available

Feature Rating Comparison

Performance & Compatibility of Online Events Software

Skype
7.6
High quality audio
Skype
8.1
High quality video
Skype
8.0
Low bandwidth requirements
Skype
6.7
Mobile support
Skype
7.5

Screen Sharing

Skype
7.9
Desktop sharing
Skype
8.7
Whiteboards
Skype
7.1

Online Meetings / Events

Skype
8.2
Calendar integration
Skype
8.5
Meeting initiation
Skype
8.7
Integrates with social media
Skype
8.1
Record meetings / events
Skype
8.4
Slideshows
Skype
7.4

Online Events Collaboration

Skype
8.6
Live chat
Skype
9.0
Audience polling
Skype
8.4
Q&A
Skype
8.5

Online Events Security

Skype
8.6
User authentication
Skype
8.9
Participant roles & permissions
Skype
8.2
Confidential attendee list
Skype
8.7

Pros

  • Ease of managing contacts, with a few clicks I can add, move or delete contacts into my Skype home screen. Adding members to group chat is also extremely easy.
  • The away feature, if you miss a conversation an email with a summary of that conversation is sent to your email. This is handy if you're often away from your desk like I am.
  • Emoticons, haha, but in all reality the widely available emoticons adds a certain human touch to the text only conversations. Use of video and voice emoticons give us a way to express emotions over chat. This is good when you're often talking to people you don't see in person or talk to on the phone very often.
No photo available

Cons

  • I think that often people are confused on what usage or functions will cost them money to use.
  • Everyone is concerned about security and safety these days. I don't conduct secret business over Skype but I've heard there may be some concerns about this issue if you are thinking of using it for sensitive information.
  • Chat history gets deleted after a certain point so if keeping years long records is something that you are looking to do consider saving chunks off from time to time.
Jason Hartigan profile photo

Likelihood to Renew

Skype8.3
Based on 3 answers
Sleeker options available on the market but this is included with Microsoft
No photo available

Usability

Skype9.0
Based on 2 answers
It is very useful in terms of integration the organization and very cost effective for a large organization.
Tejashwi Kumar profile photo

Support

Skype10.0
Based on 2 answers
Whenever I have had issues, they got resolved very quickly. My experiences have been very good with Skype in this regard.
Tejashwi Kumar profile photo

Implementation

Skype8.0
Based on 1 answer
No, It was implemented by third party
sohail ahmed profile photo

Alternatives Considered

Google Hangouts is a product that can be used for single and conference video calls. I have used this platform in the past and it doesn't provide the same amount of features as Skype. Google Hangouts requires everyone to create a Google account to participate, while all of the users at our company already have Skype. Skype is also already integrated into our Outlook mail and calendar, which makes scheduling calls easier. The ease of access and stability of video quality is also more consistent with Skype. Google Hangouts requires links for invitations to join a chat, which do not always work, and sometimes require participation through a phone rather than a computer.
Kathleen E. Hobson profile photo

Return on Investment

  • Individuals are able to multitask much easier than before therefore, they are more productive
  • This allows for individuals to work more collaboratively from different locations to allow for more flexibility in the workplace
  • Integrates really well with Microsoft outlook to start meetings and add skype meetings to calendar invites quickly.
No photo available

Pricing Details

Skype

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details