Skype

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Skype	Score 7.3 out of 10	N/A	Skype (the personal edition) is a free web meeting, video conferencing, and VoIP software. The free version includes audio and video Skype-to-Skype calls, ability to call mobile phones and landlines, paid international calling, and conference calling capabilities for up to 25 people.	N/A

Pricing

Skype

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Skype
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

No setup fee

Additional Details

—

More Pricing Information

Community Pulse
	Skype
Considered Both Products	Skype Verified User Professional Chose Skype Skype is great for one on one calls and easy catch ups. However, when it comes to talking in a more professional setting and in a group setting, we have gone with other communication services. Skype is great for video conferencing with one other person though and I would … Incentivized Helpful? Verified User Supervisor Chose Skype As a whole business, we did not go with Skype. But for selected use cases we did. These scenarios were based upon what technology the other parties had access to. They were comfortable using Skype so we adapted to using it. We have used it to connect classes on site and off … Incentivized Helpful? Adil Khan Robin Front-end Developer\| Team Lead Chose Skype Skype is a great app for various purposes, such as texting, calling, video chatting, and even holding virtual meetings. Regardless of connection speed, it provides the best quality and user experience. Skype's user base, reliability, and ease of use are unrivaled, and because … Helpful? Verified User Analyst Chose Skype As WhatsApp Business is not useful as skype because there are certain features which were not as useful as those available on skype. Whatsapp has a file size limit while transferring data, it doesn't have screen sharing which is a big drawback, and cannot be used as a … Helpful? Verified User Professional Chose Skype Before this pandemic when we worked from office we were using Flock as our communication tool. At that time we all were in the same building so we did not use Flock [much]. But after pandemic we all are at our homes, so we need some communication medium and Skype was our first … Incentivized Helpful? Verified User Professional Chose Skype Skype is more user-friendly than these other products. Skype has a simple, easy-to-understand user interface that even newcomers to audio/video conferencing can understand intuitively. While Skype and Zoom offer similar features, they are loaded down with extras: more buttons … Incentivized Helpful? Verified User Analyst Chose Skype Skype is more user-friendly and has a better-suited option for us, plus its acceptability is unique and very much welcomed all over. Professionals are already adhered to interphase and using for their personal use and no such training costs were involved as in this region its a … Incentivized Helpful? Verified User Employee Chose Skype It’s extremely user-friendly. Truthfully I use multiple different applications that serve similar purposes depending on what our partners are familiar working with. Skype has had pretty dependable connectivity compared to others I’ve used. Also very simple to set up and share … Incentivized Helpful? Jason Hartigan Business Analyst Chose Skype It's very difficult to compare Skype to the other tools listed above that are in the database. Skype is much more fully featured and easy to use with many users than Google Hangouts or Google Duo. WebEx and GoToMeeting are better conference call style set ups but not really … Incentivized Helpful? TC Tony Cascarano National Sales Director Chose Skype They are close but TEAMs had a wider adoption in the general community which led to us leaning on TEAMs a bit more. Incentivized Helpful? Verified User Team Lead Chose Skype As a business messaging solution, Skype for Business has been replaced by Microsoft Teams which has been a significant upgrade. But the normal Skype hasn't really changed or developed much over the years leading to a steady decline in its customer base as well. A few years back … Incentivized Helpful? Nilufa Hossain IT Specialist Chose Skype Skype is inexpensive and easy to use, and all of us may access it through the internet. Because of concerns about privacy and security, I value Skype's longevity much. With this system, we can deal with people in distant locations since it is more dependable regularly. The … Helpful? Michael Chow Learning Experience Designer / Graphic Designer Chose Skype For security and privacy reasons, Skype's existence for the past 15 years is incredibly important to me Incentivized Helpful? Verified User Engineer Chose Skype Microsoft Teams is more suitable for teams who share information in Channels. It also allows simple management of tasks and projects through the integrated Kanban Board. Zoom and Webex Meetings are more suitable for holding Webinars. Zoom is easy to use for holding meetings … Incentivized Helpful? Verified User Director Chose Skype Skype was used literally only cause it was included in the Microsoft Suite and we did not need to pay for another service. However, after using it for some time and constantly running into audio/video issues (especially during client presentations when sharing powerpoint, … Incentivized Helpful? Verified User Supervisor Chose Skype Skype overall is easier to use than a lot of comparable collaboration tools on the market. It really doesn't require formal training to use, and most users get used to all the features of the platform pretty quick overall. Some other collaboration tools may offer more … Incentivized Helpful? Verified User Director Chose Skype Skype works just as well as other video conferencing platforms. Microsoft Teams and Zoom seem to have taken the lead on usage across the United States. It still works well and could easily be implemented in your office. I would continue to use it if it weren’t for my office … Incentivized Helpful? Maggie Karl Events Coordinator Chose Skype Lee's functionality than Zoom, more glitches and log in complications than Google, but affordable and familiar for most of our clients and staff, which makes it an easy tool for a nonprofit. In general, we use Zoom and Google more but Skype is still a useful tool. Incentivized Helpful? Verified User Professional Chose Skype Skype works better than Google Hangouts simply because everyone in the organization has a skype address that comes from being an employee here. Not everyone has a google account, so it's hard to meet or use Google tools. The university has also worked with Zoom so that we can … Incentivized Helpful? Jitendra Pratap Embedded System Engineer Chose Skype Team meetings are easy with Skype. Demo presentations are another thing where it stands out from the rest of its competitors. Reminders are another thing done here. Video conferencing and screen sharing is very much improved through Skype and Skype for Business desktop and … Incentivized Helpful? Filip Witkowski Front End Developer Chose Skype When trying to video chat using other apps, and the call is breaking, after switching to Skype, usually the call/video quality is better. In comparison to UnerConference, uberconference has web client (no need to install software). Also has conference rooms, where you can log … Incentivized Helpful? Verified User Employee Chose Skype We find Skype to be more user-friendly than Zoom, possibly because I personally have been using Skype for a lot longer and have become used to its functionality. I also find the video and sound quality to be better than Zoom. On a more personal note, I believe Discord has a … Incentivized Helpful? Abrar Akbar Data Entry Operator Chose Skype No suggestion Incentivized Helpful? Verified User Analyst Chose Skype We have Cisco Jabber, Zoom and Rocket. Chat rolled out across organizations but they all lack the flexibility and attractiveness of Skype when it's coming to day-to-day work and solving business needs, even though they possess some important features and characteristics that … Incentivized Helpful? Daniel Epstein Producer/Videographer/Editor Chose Skype I'm not a fan of Zoom. It tries to steer you towards downloading an app even though you can simply log into a meeting via your browser (though it hides the latter functionality as hard as it can). I was an invitee to a reoccurring Zoom meeting and lost the invite link after a … Incentivized Helpful?
Top Pros	Pro Video calls Pro Easy to use Pro Screen sharing
Top Cons	Minus Chat history Minus Language translation Minus Mobile version

Features

Skype

Performance & Compatibility of Online Events Software

Comparison of Performance & Compatibility of Online Events Software features of Product A and Product B
	Skype 7.4 134 Ratings 7% below category average
High quality audio	7.9131 Ratings
High quality video	7.8129 Ratings
Low bandwidth requirements	6.4126 Ratings
Mobile support	7.5114 Ratings

Screen Sharing

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Skype 6.7 115 Ratings 20% below category average
Calendar integration	6.882 Ratings
Meeting initiation	7.1103 Ratings
Integrates with social media	6.062 Ratings
Record meetings / events	7.174 Ratings
Slideshows	6.666 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Skype 7.7 108 Ratings 8% below category average
Live chat	8.4107 Ratings
Audience polling	7.362 Ratings
Q&A	7.359 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Skype 7.3 97 Ratings 13% below category average
User authentication	7.084 Ratings
Participant roles & permissions	7.280 Ratings
Confidential attendee list	7.758 Ratings

Best Alternatives
	Skype
Small Businesses	ClickMeeting Score 9.5 out of 10
Medium-sized Companies	ClickMeeting Score 9.5 out of 10
Enterprises	Google Meet Score 8.3 out of 10
All Alternatives	View all alternatives

User Ratings
	Skype
Likelihood to Recommend	7.0 (136 ratings)
Likelihood to Renew	10.0 (5 ratings)
Usability	10.0 (3 ratings)
Availability	10.0 (1 ratings)
Performance	10.0 (1 ratings)
Support Rating	10.0 (42 ratings)
Implementation Rating	10.0 (3 ratings)
Configurability	10.0 (1 ratings)
Contract Terms and Pricing Model	10.0 (1 ratings)
Ease of integration	10.0 (1 ratings)
Product Scalability	10.0 (1 ratings)
Professional Services	10.0 (1 ratings)
Vendor post-sale	10.0 (1 ratings)
Vendor pre-sale	10.0 (1 ratings)

User Testimonials
	Skype
Likelihood to Recommend	Microsoft Skype is well suited for quick calls back and forth, in both video and audio, among team members who have it already installed and who know how to use it. It is less well-suited when trying to do a presentation for somebody who does NOT have it installed or who lacks internet speed. Incentivized Verified User Anonymous Read full review
Pros	Microsoft The instant chat function is great. Very straightforward, easy to use, easy to learn, no technical issues. Video calls are pretty easy also, user friendly and a mostly stable connection with no issues. Voice calls are easy also, eliminates the need for an external landline or the need to use your cell phone. Clear connections, not really any dropped calls. Incentivized Verified User Anonymous Read full review
Cons	Microsoft This is really small, but I'd love to see the emoticons updated to emojis. Make calling free like some other communications app providers. Grant the ability to not show that you're online even when you are. Sometimes you want to make a call, but you don't want other people to see you're online and start messaging you. Incentivized Verified User Anonymous Read full review
Likelihood to Renew	Microsoft I have given this rating as this need to give more than that as it's very helpful for us and makes our work more efficient and fast. Verified User Anonymous Read full review
Usability	Microsoft Skype is not as good as Facetime in terms of ease to glance at it and figure out how it works. I think that's a result of Skype trying to be too many things at once. A lot of the menu and UI could be streamlined, and I would jettison some of the additional functions that have been tacked on over the years to simplify. That being said, while some options are slightly hard to find, they all work flawlessly once found. Incentivized Daniel Epstein Producer/Videographer/Editor Read full review
Support Rating	Microsoft I am not aware of the current support level for Skype for business, as I have never used even though I have the product. However, the support for Skype's personal paid users is not where it could be. Users who pay for Skype features do not have a clear path to reach out to support. So, rating 6, can be better as soon as I need to use Skype for business support and get a good experience. I will say that I will renew Skype for Business subscription, which is a significant inconsistency on my end. The explanation is that Skype for Business comes bundled with Office for Business, with no additional cost, so why not. Incentivized Ricardo G Lopes English Interpreter & Translator Read full review
Implementation Rating	Microsoft It can be used on the phone via mobile application as well as on the desktop by logging in to the website. Easily installed and ready to use. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Microsoft Microsoft Teams provides basically the same services. Local number calling is not available (that I know of) but that only matters if you have any need to use it. Teams is a little more stable, especially with a lot of people on a call. Skype is easier to set up and to operate. Skype also has a larger install base. Incentivized Tim Daciuk Director, Advanced Analytics Read full review
Professional Services	Microsoft The service provided is up to date, as discussed before buying. Verified User Anonymous Read full review
Return on Investment	Microsoft Overall Skype is a good investment. We use regular Skype so its a product that comes with Windows PC's as a standard app. We dont use Skype for Business so this cuts cost overall. Using the basic functions of Skype and not Skype for business does have some downsides but you do save money. There are many other apps we use as well as Skype in order to accomplish all of our goals. The downside of course is that the more you want Skype to do, the more money it will cost the organization as a whole. It does have many more functions which you have to upgrade to Skype for business for. That is my only criticism. Incentivized NN Nestor Navarro Workforce Manager Read full review
ScreenShots