What users are saying about
2 Ratings
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Score 9.5 out of 100
12 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

LexisNexis InterAction

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
LexisNexis InterAction
5.1
Customer data management / contact management
Clear C2 C2CRM
9.0
LexisNexis InterAction
8.0
Workflow management
Clear C2 C2CRM
9.5
LexisNexis InterAction
3.0
Territory management
Clear C2 C2CRM
8.9
LexisNexis InterAction
3.0
Opportunity management
Clear C2 C2CRM
9.5
LexisNexis InterAction
5.0
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
LexisNexis InterAction
8.0
Contract management
Clear C2 C2CRM
10.0
LexisNexis InterAction
Quote & order management
Clear C2 C2CRM
9.0
LexisNexis InterAction
Interaction tracking
Clear C2 C2CRM
9.0
LexisNexis InterAction
3.0
Channel / partner relationship management
Clear C2 C2CRM
9.0
LexisNexis InterAction
6.0

Customer Service & Support

Clear C2 C2CRM
9.6
LexisNexis InterAction
8.7
Case management
Clear C2 C2CRM
10.0
LexisNexis InterAction
8.0
Call center management
Clear C2 C2CRM
9.5
LexisNexis InterAction
9.0
Help desk management
Clear C2 C2CRM
9.5
LexisNexis InterAction
9.0

Marketing Automation

Clear C2 C2CRM
9.8
LexisNexis InterAction
8.0
Lead management
Clear C2 C2CRM
10.0
LexisNexis InterAction
7.0
Email marketing
Clear C2 C2CRM
9.5
LexisNexis InterAction
9.0

CRM Project Management

Clear C2 C2CRM
9.3
LexisNexis InterAction
4.7
Task management
Clear C2 C2CRM
9.5
LexisNexis InterAction
5.0
Billing and invoicing management
Clear C2 C2CRM
9.0
LexisNexis InterAction
4.0
Reporting
Clear C2 C2CRM
9.5
LexisNexis InterAction
5.0

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
LexisNexis InterAction
4.3
Forecasting
Clear C2 C2CRM
9.5
LexisNexis InterAction
4.0
Pipeline visualization
Clear C2 C2CRM
9.0
LexisNexis InterAction
4.0
Customizable reports
Clear C2 C2CRM
9.0
LexisNexis InterAction
5.0

Customization

Clear C2 C2CRM
9.2
LexisNexis InterAction
4.3
Custom fields
Clear C2 C2CRM
9.5
LexisNexis InterAction
4.0
Custom objects
Clear C2 C2CRM
9.0
LexisNexis InterAction
4.0
Scripting environment
Clear C2 C2CRM
9.5
LexisNexis InterAction
4.0
API for custom integration
Clear C2 C2CRM
9.0
LexisNexis InterAction
5.0

Security

Clear C2 C2CRM
9.0
LexisNexis InterAction
8.0
Single sign-on capability
Clear C2 C2CRM
9.0
LexisNexis InterAction
8.0
Role-based user permissions
Clear C2 C2CRM
8.9
LexisNexis InterAction
8.0

Social CRM

Clear C2 C2CRM
9.5
LexisNexis InterAction
4.5
Social data
Clear C2 C2CRM
10.0
LexisNexis InterAction
4.0
Social engagement
Clear C2 C2CRM
9.0
LexisNexis InterAction
5.0

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
LexisNexis InterAction
5.0
Marketing automation
Clear C2 C2CRM
9.0
LexisNexis InterAction
5.0
Compensation management
Clear C2 C2CRM
8.0
LexisNexis InterAction
5.0

Platform

Clear C2 C2CRM
7.0
LexisNexis InterAction
5.0
Mobile access
Clear C2 C2CRM
7.0
LexisNexis InterAction
5.0

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

LexisNexis InterAction

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Anonymous | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

LexisNexis InterAction

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Anonymous | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

LexisNexis InterAction

No score
No answers yet
No answers on this topic

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

LexisNexis InterAction

No answers on this topic

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

LexisNexis InterAction

  • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
Anonymous | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

LexisNexis InterAction

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
LexisNexis InterAction
6.0

Usability

Clear C2 C2CRM
9.0
LexisNexis InterAction

Support Rating

Clear C2 C2CRM
9.0
LexisNexis InterAction

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