What users are saying about
4 Ratings
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Score 9.3 out of 100
12 Ratings
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Score 6.9 out of 100

Feature Set Ratings

  • Clear C2 C2CRM ranks higher in 10 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.7

Clear C2 C2CRM

87%
5.1

LexisNexis InterAction

51%
Clear C2 C2CRM ranks higher in 9/9 features

Customer data management / contact management

9.0
90%
3 Ratings
8.0
80%
1 Rating

Workflow management

8.6
86%
3 Ratings
3.0
30%
1 Rating

Territory management

8.7
87%
3 Ratings
3.0
30%
1 Rating

Opportunity management

8.3
83%
3 Ratings
5.0
50%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.3
93%
3 Ratings
8.0
80%
1 Rating

Contract management

8.6
86%
2 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
3 Ratings
N/A
0 Ratings

Interaction tracking

8.3
83%
2 Ratings
3.0
30%
1 Rating

Channel / partner relationship management

8.3
83%
2 Ratings
6.0
60%
1 Rating

Customer Service & Support

8.9

Clear C2 C2CRM

89%
8.7

LexisNexis InterAction

87%
Clear C2 C2CRM ranks higher in 2/3 features

Case management

9.3
93%
3 Ratings
8.0
80%
1 Rating

Call center management

8.3
83%
3 Ratings
9.0
90%
1 Rating

Help desk management

9.0
90%
3 Ratings
9.0
90%
1 Rating

Marketing Automation

9.0

Clear C2 C2CRM

90%
8.0

LexisNexis InterAction

80%
Clear C2 C2CRM ranks higher in 1/2 features

Lead management

9.3
93%
2 Ratings
7.0
70%
1 Rating

Email marketing

8.6
86%
3 Ratings
9.0
90%
1 Rating

CRM Project Management

8.6

Clear C2 C2CRM

86%
4.7

LexisNexis InterAction

47%
Clear C2 C2CRM ranks higher in 3/3 features

Task management

9.0
90%
3 Ratings
5.0
50%
1 Rating

Billing and invoicing management

8.3
83%
2 Ratings
4.0
40%
1 Rating

Reporting

8.3
83%
3 Ratings
5.0
50%
1 Rating

CRM Reporting & Analytics

8.9

Clear C2 C2CRM

89%
4.3

LexisNexis InterAction

43%
Clear C2 C2CRM ranks higher in 3/3 features

Forecasting

9.3
93%
3 Ratings
4.0
40%
1 Rating

Pipeline visualization

9.0
90%
3 Ratings
4.0
40%
1 Rating

Customizable reports

8.3
83%
3 Ratings
5.0
50%
1 Rating

Customization

8.7

Clear C2 C2CRM

87%
4.3

LexisNexis InterAction

43%
Clear C2 C2CRM ranks higher in 4/4 features

Custom fields

9.0
90%
3 Ratings
4.0
40%
1 Rating

Custom objects

8.3
83%
2 Ratings
4.0
40%
1 Rating

Scripting environment

9.0
90%
3 Ratings
4.0
40%
1 Rating

API for custom integration

8.3
83%
2 Ratings
5.0
50%
1 Rating

Security

8.5

Clear C2 C2CRM

85%
8.0

LexisNexis InterAction

80%
Clear C2 C2CRM ranks higher in 2/2 features

Single sign-on capability

8.3
83%
2 Ratings
8.0
80%
1 Rating

Role-based user permissions

8.7
87%
3 Ratings
8.0
80%
1 Rating

Social CRM

8.8

Clear C2 C2CRM

88%
4.5

LexisNexis InterAction

45%
Clear C2 C2CRM ranks higher in 2/2 features

Social data

9.3
93%
2 Ratings
4.0
40%
1 Rating

Social engagement

8.3
83%
2 Ratings
5.0
50%
1 Rating

Integrations with 3rd-party Software

8.5

Clear C2 C2CRM

85%
5.0

LexisNexis InterAction

50%
Clear C2 C2CRM ranks higher in 2/2 features

Marketing automation

9.0
90%
2 Ratings
5.0
50%
1 Rating

Compensation management

8.0
80%
2 Ratings
5.0
50%
1 Rating

Platform

7.7

Clear C2 C2CRM

77%
5.0

LexisNexis InterAction

50%
Clear C2 C2CRM ranks higher in 1/1 features

Mobile access

7.7
77%
2 Ratings
5.0
50%
1 Rating

Attribute Ratings

  • Clear C2 C2CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

Clear C2 C2CRM

90%
3 Ratings
6.0

LexisNexis InterAction

60%
1 Rating

Usability

9.0

Clear C2 C2CRM

90%
2 Ratings

LexisNexis InterAction

N/A
0 Ratings

Support Rating

9.0

Clear C2 C2CRM

90%
2 Ratings

LexisNexis InterAction

N/A
0 Ratings

Likelihood to Recommend

Clear C2 C2CRM

It
allows the best sales with our customers. It is the best CRM software in the
market. If customers need help then it allows their users to contact them
directly and they give good feedback in a short time.
Read full review

LexisNexis

It's well suited to organizations that intend to dedicate the staff to maintaining it as recommended in best practices material. It's much too large and complicated if it's only to be used as an address book and in those cases, a much simpler CRM might work better.
Read full review

Pros

Clear C2 C2CRM

  • An incredible application in making sales and marketing in a single go.
  • Good to comprehend business opportunities and to protect the product’s promotion in the market.
  • It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further.
  • Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand.
  • Its managing abilities are not underestimated because of its to-the-point business overview.
Read full review

LexisNexis

  • Collects contact information from incoming employees
  • Synchronizes with Outlook contacts
  • Separate interface for marketing and casual users
Read full review

Cons

Clear C2 C2CRM

  • Unsure, as I have not seen issues that weren't resolved quickly and professionally.
Read full review

LexisNexis

  • The Windows app for marketing could be more wizard driven and simpler
  • Technical support documentation is lacking in up to date information
Read full review

Pricing Details

Clear C2 C2CRM

Starting Price

$37 per month per user

Editions & Modules

Clear C2 C2CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Core package starts at $37 per user/per month. Includes all features to track and manage customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

    LexisNexis InterAction

    Starting Price

    Editions & Modules

    LexisNexis InterAction editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Clear C2 C2CRM

      I like most and the features help me to manage customer details and their orders. It is very easy, I [have been] using this application for a long time and its integration with other applications is perfect for [a] fast workflow.
      Read full review

      LexisNexis

      No answers on this topic

      Support Rating

      Clear C2 C2CRM

      C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
      Read full review

      LexisNexis

      No answers on this topic

      Alternatives Considered

      Clear C2 C2CRM

      I HIGHLY recommend Clear C2 C2CRM above any other platform.
      Read full review

      LexisNexis

      No answers on this topic

      Return on Investment

      Clear C2 C2CRM

      • It has been [designed] for sales reps. They can focus on sales and building relationships with clients. It is best for businesses from all sectors who want good results. They give training online and through webinars.
      • Its features are very advanced and good. It gives users lots of documentation storage, assists achieve, retail machine integration, [and] task management.
      • The next step is to win customers from other tools over profitable sales. And then retaining these customers with their services and support. The new interface has [been] launched for a better understanding of users as it increases day-to-day productivity due to lesser complexity.
      Read full review

      LexisNexis

      • I'm only in the IT department so I'm not really sure about ROI but IA does much more than our marketing department is using it for. I would think the company is paying a lot of money for something that isn't being utilized.
      Read full review

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