What users are saying about
64 Ratings
2 Ratings
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Score 9.5 out of 100
64 Ratings
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Score 8.3 out of 100

Likelihood to Recommend

Clear C2 C2CRM

C2CRM has totally modified the way we used to manage our sales and marketing. We can now manage the budget and proposals using it. Also, its interface is simple and navigation through this software is very smooth. Its reporting tool is so precise and possesses all the details. What is not appealing about this software is its price which is sky-high and unaffordable for us. But if someone is looking for a tool to manage their sales, C2CRM is the perfect one for managing customer relations and satisfaction.
Donna-sue Carpenter | TrustRadius Reviewer

Nimble

Due to the good quality that maintains its integration to social selling platforms, such as hootsuite, it is very feasible to schedule some ad campaigns for social networks starting from there, so that these in the end are executed automatically, and maintain the sales format that we use in Nimble. Since Nimble allows to aggregate a total amount of 3,000 contacts to work with, it is useful to develop marketing operations, since using only a previous database it is possible to create and organize large marketing operations. Because Nimble also has its own calendar system, which can be monitored from the main section of the platform, it is useful in scheduling events and important dates that require more attention from salespeople.
Maria Wiley | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

Clear C2 C2CRM
9.3
Nimble
7.5
Customer data management / contact management
Clear C2 C2CRM
9.0
Nimble
7.5
Workflow management
Clear C2 C2CRM
9.5
Nimble
6.4
Territory management
Clear C2 C2CRM
8.9
Nimble
8.9
Opportunity management
Clear C2 C2CRM
9.5
Nimble
7.1
Integration with email client (e.g., Outlook or Gmail)
Clear C2 C2CRM
9.5
Nimble
8.4
Contract management
Clear C2 C2CRM
10.0
Nimble
7.6
Quote & order management
Clear C2 C2CRM
9.0
Nimble
7.3
Interaction tracking
Clear C2 C2CRM
9.0
Nimble
7.0
Channel / partner relationship management
Clear C2 C2CRM
9.0
Nimble
7.5

Customer Service & Support

Clear C2 C2CRM
9.6
Nimble
8.0
Case management
Clear C2 C2CRM
10.0
Nimble
7.8
Call center management
Clear C2 C2CRM
9.5
Nimble
8.9
Help desk management
Clear C2 C2CRM
9.5
Nimble
7.4

Marketing Automation

Clear C2 C2CRM
9.8
Nimble
6.9
Lead management
Clear C2 C2CRM
10.0
Nimble
6.8
Email marketing
Clear C2 C2CRM
9.5
Nimble
7.0

CRM Project Management

Clear C2 C2CRM
9.3
Nimble
7.1
Task management
Clear C2 C2CRM
9.5
Nimble
7.0
Billing and invoicing management
Clear C2 C2CRM
9.0
Nimble
7.6
Reporting
Clear C2 C2CRM
9.5
Nimble
6.5

CRM Reporting & Analytics

Clear C2 C2CRM
9.2
Nimble
6.9
Forecasting
Clear C2 C2CRM
9.5
Nimble
6.8
Pipeline visualization
Clear C2 C2CRM
9.0
Nimble
7.2
Customizable reports
Clear C2 C2CRM
9.0
Nimble
6.7

Customization

Clear C2 C2CRM
9.2
Nimble
6.7
Custom fields
Clear C2 C2CRM
9.5
Nimble
7.3
Custom objects
Clear C2 C2CRM
9.0
Nimble
7.0
Scripting environment
Clear C2 C2CRM
9.5
Nimble
6.3
API for custom integration
Clear C2 C2CRM
9.0
Nimble
6.2

Security

Clear C2 C2CRM
9.0
Nimble
7.8
Single sign-on capability
Clear C2 C2CRM
9.0
Nimble
8.8
Role-based user permissions
Clear C2 C2CRM
8.9
Nimble
6.8

Social CRM

Clear C2 C2CRM
9.5
Nimble
6.7
Social data
Clear C2 C2CRM
10.0
Nimble
6.6
Social engagement
Clear C2 C2CRM
9.0
Nimble
6.7

Integrations with 3rd-party Software

Clear C2 C2CRM
8.5
Nimble
6.0
Marketing automation
Clear C2 C2CRM
9.0
Nimble
6.1
Compensation management
Clear C2 C2CRM
8.0
Nimble
5.9

Platform

Clear C2 C2CRM
7.0
Nimble
6.2
Mobile access
Clear C2 C2CRM
7.0
Nimble
6.2

Pros

Clear C2 C2CRM

  • Communicating well with us
  • Understanding our unique needs
  • Quick responses for customized needs
Clark Landguth | TrustRadius Reviewer

Nimble

  • The Smart Contact App for browsers (Chrome, Firefox, Safari, Edge) and within GMail and 365 Outlook. This enables you to add people to your Nimble database from say, LinkedIn. While it does so, it "automatically" builds their profile by retrieving information about their other online profiles in Facebook, Twitter, or Instagram. When the person is in a larger business it enables you to find contact information like emails and phone numbers (it gives a confidence rating). This feature is where a lot of my time saving comes from.
  • The Group Messaging feature enables you to select a segment of your database based on tags and other filters, and send a personalized message to that group (much like a simple MailChimp). It provides you with open rates, click-through rates, and fail rates. This is awesome for improving engagement rates with your emails because it enables you to send more relevant communications to an audience you know is more likely to respond to it. Also, it makes it easy for you to follow-up.
  • The search feature is another great tool for users. It is very simple to use. Not only does it enable you to search on standard and customized fields (did I mention you can add 5 tabs with 200 customized fields per tab!), it also enables you to base a search on customized 'tags" and on some social media profile data such as "Influenced Groups".
  • You can save searches for reuse, which is great for your segment communications.
  • The sales pipeline enables you to establish multiple pipelines. This enables you to manage prospects from different channels through different pipelines e.g. tradeshow leads and website leads. You set-up customized pipeline stages.
  • You can also use the multiple pipelines to manage projects. For example, I use Nimble to manage contacts I make in relation to being a guest on a podcast or webinar, workshops, or speaking opportunities. It is not a full project management tool, but for simple projects, it is excellent to ensure the takes are done and people contacted.
Ross Keating | TrustRadius Reviewer

Cons

Clear C2 C2CRM

  • It lacks customizability for some special categories, so more frequent updates would be more useful for workflow.
  • It possesses all the features we needed most, but there should be remote access and asset management too.
  • High-quality networking is required to complete the procedure otherwise its various features can be lost.
Donna-sue Carpenter | TrustRadius Reviewer

Nimble

  • I dont like the functionality aspect of how one of the controllers is always on standby, they dont load balance, meaning you can be on the same controller for the life of the appliance
  • The 4.x firmware was pretty buggy and it gave off a lot of temp alarms
Michael Haberkern | TrustRadius Reviewer

Likelihood to Renew

Clear C2 C2CRM

No score
No answers yet
No answers on this topic

Nimble

Nimble 8.3
Based on 2 answers
It's truly a great system if you get it for the right reasons. Don't expect it to do everything a mid market organization would require but for any small business or mid to large organizations which would like to integrate to it for the social insights capabilities this is a leading solution which can add value immediately
Chad Stewart | TrustRadius Reviewer

Usability

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
I’ve been practicing this software for ages and it is very helpful for me to allocate my marketplace and trends that can boost up my productivity. If I see my customer support, and then I must say they are not [always] happy with my dealings, I utilize it for increasing my relationship with [the] customer for automating marketing leads.
Donna-sue Carpenter | TrustRadius Reviewer

Nimble

Nimble 7.5
Based on 7 answers
It's so easy to pick up and start using. Minimized app switching. Lots of mobile capability which is hard for heavy CRMs. It's not heavy, it isn't built for managers. It's built so end users can pick it up and use extremely quickly and start building and deepening relationships without a lot of learning curve.
Steve Slaughter | TrustRadius Reviewer

Support Rating

Clear C2 C2CRM

Clear C2 C2CRM 9.0
Based on 1 answer
C2CRM delivers us the best features for improving business tasks and it is very handy for launching new products in front of others. I can easily gather all the detail of customers in one place and we can discuss and increase product marketing. Its social media integration is great to advertise product features, so that's why I really like it.
Donna-sue Carpenter | TrustRadius Reviewer

Nimble

Nimble 7.3
Based on 8 answers
Nimble support is basically non-existent. if you do you get hold of a customer support rep, they have canned responses and end with "Well I will mention this to the developers and see if we can add it to our roadmap."
Fred Claus | TrustRadius Reviewer

Alternatives Considered

Clear C2 C2CRM

I HIGHLY recommend Clear C2 C2CRM above any other platform.
Clark Landguth | TrustRadius Reviewer

Nimble

Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
Chuck Royer | TrustRadius Reviewer

Return on Investment

Clear C2 C2CRM

  • Positive Management of Special Offers
  • Positive Management of Strategic Goals
  • Positive Management of Projects/Forecasting
Clark Landguth | TrustRadius Reviewer

Nimble

  • We find opportunities within past contacts, old clients, old website leads and things that have gone stale. Our business is all about timing so not forgetting old clients is something Nimble helps us with greatly.
  • The cost per user of Nimble is one of the most competitive we've seen, so for all the functionality it's a fraction of the well known apps. Functionality out of the box is far better and requires little customization and setup.
  • We feel that the contact data is far easier to swift though and can be categorized by far more than just tags.
Shirin Elkoshairi | TrustRadius Reviewer

Pricing Details

Clear C2 C2CRM

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Clear C2 C2CRM Editions & Modules

Additional Pricing Details
Core package starts at $37 per user/per month. Includes all features to track and manage your customer and prospects (email integration, unlimited workflows, unlimited data, custom dashboards and report and much more). Additional modules of Sales, Marketing and Customer Support are $15 add-ons (per user, per month)

Nimble

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Nimble Editions & Modules

Edition
Business$19.001
  1. Per User Per Month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Clear C2 C2CRM
9.5
Nimble
7.9

Likelihood to Renew

Clear C2 C2CRM
Nimble
8.3

Usability

Clear C2 C2CRM
9.0
Nimble
7.5

Support Rating

Clear C2 C2CRM
9.0
Nimble
7.3

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