What users are saying about
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7 out of 100
Based on 1 reviews and ratings
186 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 8.4 out of 100
Based on 186 reviews and ratings
Feature Set Ratings
- FreshBooks ranks higher in 1 feature set: General Ledger and Configurable Accounting
General Ledger and Configurable Accounting

5.0
Clearbooks
50%

7.5
FreshBooks
75%
FreshBooks ranks higher in 9/10 features
FreshBooks ranks higher in 9/10 features
Accounts payable

5.0
50%
1 Rating

8.4
84%
34 Ratings
Accounts receivable

5.0
50%
1 Rating

8.4
84%
48 Ratings
Cash management

5.0
50%
1 Rating

7.0
70%
3 Ratings
Bank reconciliation

5.0
50%
1 Rating

7.0
70%
2 Ratings
Expense management

5.0
50%
1 Rating

7.1
71%
44 Ratings
Fixed asset management

5.0
50%
1 Rating

N/A
0 Ratings
Time tracking

N/A
0 Ratings

8.0
80%
37 Ratings
Multi-currency support

N/A
0 Ratings

7.0
70%
1 Rating
Regulations compliance

N/A
0 Ratings

6.0
60%
17 Ratings
Self-service portal

N/A
0 Ratings

9.1
91%
3 Ratings
Customization

Clearbooks
Feature Set Not Supported
N/A

6.3
FreshBooks
63%
FreshBooks ranks higher in 2/2 features
FreshBooks ranks higher in 2/2 features
API for custom integration

N/A
0 Ratings

5.8
58%
26 Ratings
Plug-ins

N/A
0 Ratings

6.8
68%
22 Ratings
Security

Clearbooks
Feature Set Not Supported
N/A

8.7
FreshBooks
87%
FreshBooks ranks higher in 2/2 features
FreshBooks ranks higher in 2/2 features
Single sign-on capability

N/A
0 Ratings

10.0
100%
1 Rating
Role-based user permissions

N/A
0 Ratings

7.5
75%
36 Ratings
Reporting & Analytics

Clearbooks
Feature Set Not Supported
N/A

6.9
FreshBooks
69%
FreshBooks ranks higher in 3/3 features
FreshBooks ranks higher in 3/3 features
Dashboards

N/A
0 Ratings

8.4
84%
49 Ratings
Standard reports

N/A
0 Ratings

7.5
75%
48 Ratings
Custom reports

N/A
0 Ratings

4.8
48%
2 Ratings
Order Management

Clearbooks
Feature Set Not Supported
N/A

8.2
FreshBooks
82%
FreshBooks ranks higher in 4/4 features
FreshBooks ranks higher in 4/4 features
Pricing

N/A
0 Ratings

8.5
85%
32 Ratings
Order entry

N/A
0 Ratings

8.0
80%
33 Ratings
Credit card processing

N/A
0 Ratings

6.1
61%
34 Ratings
Cost of goods sold

N/A
0 Ratings

10.0
100%
1 Rating
Attribute Ratings
- FreshBooks is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

7.0
Clearbooks
70%
1 Rating

8.3
FreshBooks
83%
66 Ratings
Likelihood to Renew

Clearbooks
N/A
0 Ratings

7.6
FreshBooks
76%
18 Ratings
Usability

Clearbooks
N/A
0 Ratings

7.3
FreshBooks
73%
12 Ratings
Availability

Clearbooks
N/A
0 Ratings

10.0
FreshBooks
100%
4 Ratings
Performance

Clearbooks
N/A
0 Ratings

8.0
FreshBooks
80%
2 Ratings
Support Rating

Clearbooks
N/A
0 Ratings

8.2
FreshBooks
82%
12 Ratings
Implementation Rating

Clearbooks
N/A
0 Ratings

10.0
FreshBooks
100%
2 Ratings
Likelihood to Recommend
Clearbooks
Various
NumerousInvestment Management, 51-200 employees
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Marketing Representative
Sterling BankBanking, 1001-5000 employees
Pros
Clearbooks
- SaaS, so accessible by anyone, anywhere in the world via a browser
- Clear and straight forward navigation
- Good choice of management reports
Various
NumerousInvestment Management, 51-200 employees
FreshBooks
- FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
- FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
- FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
President
Getting It Write IncWriting and Editing, 1-10 employees
Cons
Clearbooks
- Like any SaaS product, Clearbooks is continuously evolving and being improved
- Some of the reports still need some work
Various
NumerousInvestment Management, 51-200 employees
FreshBooks
- I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
- Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
- The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Owner
Off the Wall Social Media ManagementMarketing and Advertising, 1-10 employees
Pricing Details
Clearbooks
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Clearbooks Editions & Modules
—
Additional Pricing Details
—FreshBooks
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
$0
FreshBooks Editions & Modules
Edition
Lite | $4.501 |
---|---|
Plus | $7.501 |
Premium | $151 |
Select | Custom Pricing |
- per month
- none
Additional Pricing Details
—Likelihood to Renew
Clearbooks
No score
No answers yet
No answers on this topic
FreshBooks
FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Owner
Eagle Vision PropertyReal Estate, 1-10 employees
Usability
Clearbooks
No score
No answers yet
No answers on this topic
FreshBooks
FreshBooks 7.3
Based on 12 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
Owner
Davidson Administrative ServicesInformation Services, 1-10 employees
Reliability and Availability
Clearbooks
No score
No answers yet
No answers on this topic
FreshBooks
FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Owner
M Retail SolutionsRetail, 1-10 employees
Support Rating
Clearbooks
No score
No answers yet
No answers on this topic
FreshBooks
FreshBooks 8.2
Based on 12 answers
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Teacher
NYC Department of EducationEducation Management, 10,001+ employees
Implementation Rating
Clearbooks
No score
No answers yet
No answers on this topic
FreshBooks
FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
President
Getting It Write IncWriting and Editing, 1-10 employees
Alternatives Considered
Clearbooks
Clearbooks was chosen 5 years ago as our accountant recommended it. There is an element of inertia in moving accounts packages.
Various
NumerousInvestment Management, 51-200 employees
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.
At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.

Verified User
Manager in Professional Services
Accounting Company, 51-200 employeesReturn on Investment
Clearbooks
- I am not sure that ROI is an appropriate measure for an accounts package. The cost is around £250/year, which is a tiny fraction of the cost of a bookkeeper/finance controller/finance director/CFO.
Various
NumerousInvestment Management, 51-200 employees
FreshBooks
- Freshbooks saves me time compared to when I managed to invoice without an app.
- Freshbooks make keeping my invoices organized which saves me time.
- Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Photographer: Commercial, Advertising and Editorial
Mike Calabro PhotographyPhotography, 1-10 employees