What users are saying about
1 Rating
186 Ratings
1 Rating
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7 out of 100
186 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • FreshBooks ranks higher in 1 feature set: General Ledger and Configurable Accounting

General Ledger and Configurable Accounting

5.0

Clearbooks

50%
7.5

FreshBooks

75%
FreshBooks ranks higher in 9/10 features

Accounts payable

5.0
50%
1 Rating
8.4
84%
34 Ratings

Accounts receivable

5.0
50%
1 Rating
8.4
84%
48 Ratings

Cash management

5.0
50%
1 Rating
7.0
70%
3 Ratings

Bank reconciliation

5.0
50%
1 Rating
7.0
70%
2 Ratings

Expense management

5.0
50%
1 Rating
7.1
71%
44 Ratings

Fixed asset management

5.0
50%
1 Rating
N/A
0 Ratings

Time tracking

N/A
0 Ratings
8.0
80%
37 Ratings

Multi-currency support

N/A
0 Ratings
7.0
70%
1 Rating

Regulations compliance

N/A
0 Ratings
6.0
60%
17 Ratings

Self-service portal

N/A
0 Ratings
9.1
91%
3 Ratings

Customization

Clearbooks

Feature Set Not Supported
N/A
6.3

FreshBooks

63%
FreshBooks ranks higher in 2/2 features

API for custom integration

N/A
0 Ratings
5.8
58%
26 Ratings

Plug-ins

N/A
0 Ratings
6.8
68%
22 Ratings

Security

Clearbooks

Feature Set Not Supported
N/A
8.7

FreshBooks

87%
FreshBooks ranks higher in 2/2 features

Single sign-on capability

N/A
0 Ratings
10.0
100%
1 Rating

Role-based user permissions

N/A
0 Ratings
7.5
75%
36 Ratings

Reporting & Analytics

Clearbooks

Feature Set Not Supported
N/A
6.9

FreshBooks

69%
FreshBooks ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
8.4
84%
49 Ratings

Standard reports

N/A
0 Ratings
7.5
75%
48 Ratings

Custom reports

N/A
0 Ratings
4.8
48%
2 Ratings

Order Management

Clearbooks

Feature Set Not Supported
N/A
8.2

FreshBooks

82%
FreshBooks ranks higher in 4/4 features

Pricing

N/A
0 Ratings
8.5
85%
32 Ratings

Order entry

N/A
0 Ratings
8.0
80%
33 Ratings

Credit card processing

N/A
0 Ratings
6.1
61%
34 Ratings

Cost of goods sold

N/A
0 Ratings
10.0
100%
1 Rating

Attribute Ratings

  • FreshBooks is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

7.0

Clearbooks

70%
1 Rating
8.3

FreshBooks

83%
66 Ratings

Likelihood to Renew

Clearbooks

N/A
0 Ratings
7.6

FreshBooks

76%
18 Ratings

Usability

Clearbooks

N/A
0 Ratings
7.3

FreshBooks

73%
12 Ratings

Availability

Clearbooks

N/A
0 Ratings
10.0

FreshBooks

100%
4 Ratings

Performance

Clearbooks

N/A
0 Ratings
8.0

FreshBooks

80%
2 Ratings

Support Rating

Clearbooks

N/A
0 Ratings
8.2

FreshBooks

82%
12 Ratings

Implementation Rating

Clearbooks

N/A
0 Ratings
10.0

FreshBooks

100%
2 Ratings

Likelihood to Recommend

Clearbooks

Larger companies, multi-currency. Clearbooks is in a competitive environment with Xero, SageOne, FreeAgent, Intuit etc., etc.
Peter Cowley | TrustRadius Reviewer

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Pros

Clearbooks

  • SaaS, so accessible by anyone, anywhere in the world via a browser
  • Clear and straight forward navigation
  • Good choice of management reports
Peter Cowley | TrustRadius Reviewer

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Cons

Clearbooks

  • Like any SaaS product, Clearbooks is continuously evolving and being improved
  • Some of the reports still need some work
Peter Cowley | TrustRadius Reviewer

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Pricing Details

Clearbooks

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Clearbooks Editions & Modules

Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

Likelihood to Renew

Clearbooks

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Usability

Clearbooks

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.3
Based on 12 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Reliability and Availability

Clearbooks

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Support Rating

Clearbooks

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 8.2
Based on 12 answers
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Armand Ruci | TrustRadius Reviewer

Implementation Rating

Clearbooks

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Alternatives Considered

Clearbooks

Clearbooks was chosen 5 years ago as our accountant recommended it. There is an element of inertia in moving accounts packages.
Peter Cowley | TrustRadius Reviewer

FreshBooks

We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
Anonymous | TrustRadius Reviewer

Return on Investment

Clearbooks

  • I am not sure that ROI is an appropriate measure for an accounts package. The cost is around £250/year, which is a tiny fraction of the cost of a bookkeeper/finance controller/finance director/CFO.
Peter Cowley | TrustRadius Reviewer

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Screenshots

Add comparison