ClicData vs. GoodData

We used ClicData dashboards in a somewhat unorthodox way: we used "Indicators", or icons within tables to represent data, and the results looked great. The ability to integrate 3rd party HTML into dashboards was valuable (although Clic Data correctly warns that response time may suffer). The ability to start small and release dashboards incrementally suited our needs very well. We also valued the responsive account team getting us quickly pointed in the right direction.

Incentivized

GoodData excels for my sales team in scenarios such as real-time performance tracking and sales metrics. The customizable dashboards help me to monitor lead conversion, revenue and individual performance. Along with huge data we also have insights. We can get most of our decisions based on it's analysis and optimize our strategies, and enhance overall sales.

Incentivized

• Ease of use, I can put together a dashboard in about an hour that is used by daily.
• Support, their support team is super helpful and always has detailed insight.
• Connectors, they have a huge number of connectors that allow easy integration of your data sources.

Incentivized

• GoodData helps in simplifying complex data into easy-to-understand visuals. We can create personalized dashboards & tailor them as per requirements. This data can be used from an executive level employee to a team lead employee in the business
• GoodData is a very user friendly platform. The collaborative features simplify sharing and discussing reports among team members which promotes a culture of data-driven decision-making.
• GoodData connects with various data sources and consolidate information from multiple platforms. This flexibility proves invaluable for businesses dealing with data spread across different systems as they can access large amount of data on a single platform.

Incentivized

• More widgets.
• Sometimes it takes a while to refresh.

Incentivized

• Firstly I would like to mention about it's setup which took us more than a month to integrate and get things started.
• Not that easy for beginner to start using the platform.
• Some features are hard to find at setup due to it's complexity but later it went well.

Incentivized

Each client I have worked with and spoken too has renewed their GoodData subscription. I know of not one to date that has cancelled. The GoodData platform has a very high rate of renewal from the discussions I have had with their internal teams as well

Like I mentioned before, the ease of use means we not only get very quick results and beautiful dashboards in minutes, it means my team is actually using it because they aren't frustrated in the learning curve or wasting time trying to accomplish simple tasks.

Incentivized

GoodData provided us with strong overall usability and provided us a platform for various business analytics. Its user-friendly and insightful reports and also the dashboards. Me and my team really appreciate the platform's ability to streamline decision-making processes. However, there is a learning curve during initial setup as I mentioned before. Continuous improvements in the onboarding could further enhance GoodData's usability as well.

Incentivized

We are approximately one month since go-live. There has been one short outage.

Performance on refreshing metrics works well.

We've only needed support a couple times in the beginning as we were learning the system and how to display our data in interesting ways. Every time we reached out we got very detailed responses and were connected to someone that you could tell was very interested in making sure we were happy with how things were going.

Incentivized

Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support

Incentivized

Petr was a rock star - patient, knowledgeable, clear and easy to work with.

GoodData implementation team was professional and courteous

Thorough, professional and on time.

ClicData was the most flexible. It is cloud-based and even has WebService access. You can publish your data for access from other applications. The sheer number of data connectors is amazing. The ability to not only create dashboards, but you can schedule them to be delivered to specific recipients on a scheduled basis via PDF or a static HTML page.

Incentivized

GoodData was more cost effective and did not necessitate additional spend on internal resources. The end user interface was easy to use and did not require additional set up or customization. The clients required little support from the Prometric staff to use the product

Incentivized

• ClicData was by far the most reasonable cost-wise, and we were able to get ROI within just minutes of using it.

Incentivized

• We have been able to quickly go to market with a feature-rich version of our application.
• The licensing costs are manageable but make our offering more expensive than alternatives.
• The possibility to horizontal scaling with Kubernetes is a bright outlook for our business.

Incentivized